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Valutata 4 stelle su 5

I love Hirestreet, they have such a great range of clothes for really good prices. It is so simple to order/return and I've worn some things that are amazing!! My only wish is they didn't use Evri f... Leggi di più

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Valutata 5 stelle su 5

The standard process of renting clothes and buying the pieces you love is so incredibly easy! But what is even more amazing is the speed and quality of the customer support. I have queried about siz... Leggi di più

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Valutata 5 stelle su 5

Hirestreet is great and I would highly recommend for anyone who can afford. It’s genuinely a really good deal; £39 for 3 items every month is a lot less than what some people spend every month on clot... Leggi di più

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Valutata 5 stelle su 5

Hirestreet has excellent customer service - any time I have had an issue, the kind customer service reps have resolved the issue quickly and professionally. The team makes it easy to rent 5 items per... Leggi di più

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Dettagli dell'azienda

  1. Negozio di abbigliamento donna

Scritti dall'azienda

Hirestreet exists to give you access to gorgeous outfits in a financially and environmentally sustainable way. Rent outfits from your favourite brands for a fraction of the retail price and save money to spend on making memories.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

799 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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4,4

Tutte le recensioni

(799)

50 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Absolutely fantastic company

Absolutely fantastic company. I have loved the experience. I have really enjoyed rotating different outfits and reducing the amount of clothes waste. Previously I spent to much more buying clothes of low quality and donating so much to charity. Now I've cut right back.
I originally subscribed for the 39 pound for 3 items which was such great value! All the outfits I chose are absolutely perfect. This is my third month with the subscription.

Hire street have now stopped this offer which is such a shame but I recently increased my subscription for the 45 pound offer for 5 items which then increases to 75 after 2 months. I actually think this might be out of my budget so may need to stop when the offer finishes so I do hope they consider doing the 3 items for 39 again.

But over all fantastic service i am so impressed. I keep telling everyone about it 💕


1 luglio 2026
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Risposta di HIRESTREET

Wow, thank you for such a fantastic review! We love hearing how much you've enjoyed rotating your outfits and reducing clothing waste with us.

We’ll definitely pass this feedback on to our team as we continue to review our pricing.

We’re so happy to have you as a customer and appreciate you sharing the Hirestreet love with your friends!

All the best
Hirestreet xx

Valutata 5 stelle su 5

Really helpful whenever I have needed…

Really helpful whenever I have needed to contact them.

24 giugno 2026
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Risposta di HIRESTREET

Thanks for sharing your feedback Hannah! We're glad to hear that our support team has been helpful whenever you've reached out.
We're always here if you need anything else.

Hirestreet xx

Valutata 2 stelle su 5

Anything decent is permanently out of stock

It's a good service *if* you can find something worth ordering - which is near impossible to do. Most of the items are at least 10 years out of fashion (i.e. crap they've purchased in the sale that you could have bought for less) and the rare gems that are fashionable are permanently out of stock. I scrolled for hours to find about 30 decent dresses and every single one of them is out of stock in every size. This website only really works if you don't mind wearing outdated clothes

19 giugno 2026
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Risposta di HIRESTREET

Hey

Thank you for taking the time to share your feedback! Moving warehouses recently meant our inventory took a temporary hit, but we have some great news, though: we are literally about to drop a massive stock refresh, including brand new arrivals from Nobody's Child, Pretty Lavish, and Runaway The Label.

Our aim is to reuse, recirculate and give outfits a full chance to be worn before being recycled and preventing as much fast fashion clothing heading straight to landfill.
We are sorry to hear you're unhappy with the items on site, we do have the ability to filter out all unavailable items on site, sorry to hear you feel styles are a little outdated.

We'd love for you to give us another chance once the new pieces are live in a few weeks.
Hirestreet x

Valutata 5 stelle su 5

Amazing overall renting experience!

The overall renting experience with Hirestreet is seamless, easy and great! Perfect for a busy person like me where I just don’t have the time to do shopping. The subscription feature is good too as it allows monthly rotations of attires without the worries of ‘hoarding’ too many unnecessary clothes at home. All the pieces are gorgeous and best part is you get to purchase any ones you love for a massive discounted price! So highly recommend!

9 giugno 2026
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Risposta di HIRESTREET

Thank you so much for this wonderful review! We are absolutely thrilled to hear that Hirestreet fits so perfectly into your busy lifestyle.

Helping you keep a fresh wardrobe without the closet clutter is exactly what we aim for.
Thanks for being a valued subscriber and for recommending us too!

Hirestreet xx

Valutata 2 stelle su 5

Wrong dresses arrived

Used to be so good but terrible since it was taken over!

In the early days, this used to be my go-to for special events and holidays. I think it was taken over at some point, and the business has gone down hill since - shoddy packaging, wrong dresses delivered, slow customer service. Not what it used to be! Quality of the items are not as good as before as well. One dress arrived that was way past it's prime!

5 giugno 2026
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Risposta di HIRESTREET

Thank you for taking the time to share your feedback, though we are incredibly sorry to hear that your recent experience didn't live up to the standards you’ve come to expect from us over the years.

We completely understand your frustration regarding the incorrect items. This is absolutely not the level of service or quality we aim to provide, especially to our loyal, long-term customers.

We want to make this right as quickly as possible. Our team is currently reaching out to you via email to arrange for the correct replacement dresses to be sent out to you immediately.

Thank you for your patience as we work to resolve this for you, and we hope to have the opportunity to regain your trust.

Warm regards,
HS Team

Valutata 5 stelle su 5

Always amazing

Always amazing! I’ve used Hirestreet now for many occasions; black tie, weddings and birthdays. Every time the outfits are wonderful. Never had any issues! Any issues like sizing or length they fix immediately and support team are amazing and helpful. Honestly would recommend, and never will I buy a dress for an occasion again. Hire street everytime!!

4 maggio 2026
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Risposta di HIRESTREET

Hi Charlotte,

Thank you for your support!
We are thrilled to hear that you’ve had such a consistently positive experience with our outfits and our support team.
Here’s to many more sustainable style moments together!
Hirestreet xx

Valutata 5 stelle su 5

Quality and affordability is great!

Quality of all 3 outfits was great. The setting up was really easy, tracking details were accurate. It’s something I feel helps with substantiality which is a huge plus. Can’t wait to use again. Customer service really friendly too.

12 maggio 2026
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Risposta di HIRESTREET

Hi Tasha,
Thanks for the kind words! We’re so glad you enjoyed the outfits and our customer service.
It’s great to hear that our commitment to sustainability resonated with you. Looking forward to your next order.

Hirestreet xx

Valutata 5 stelle su 5

Gorgeous dress and really good customer…

Gorgeous dress and really good customer service. Will definitely use them again.

18 maggio 2026
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Risposta di HIRESTREET

Hi Helen
So glad you loved it! Thanks for the 5 stars - we’ll make sure to pass your kind words on to our Customer Service team. See you again soon!
Hirestreet x

Valutata 5 stelle su 5

Massive variety & so affordable

I used Hirestreet for a wedding guest dress. They have a massive variety available and all super affordable. I couldn't believe how quickly my order arrived. Their customer service team is great. I contacted them about adding accidental damage cover to my order after it arrived and Charlotte managed it super quickly for me. I'm definitely considering the subscription service next.

30 aprile 2026
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Risposta di HIRESTREET

Thank you so much for this amazing review!
We are thrilled to hear that you found the perfect wedding guest dress and that our delivery speed caught you by surprise - in the best way possible!

We’ve made sure to pass your kind words along to Charlotte. She was delighted to hear that she could get your accidental damage cover sorted so quickly for you. We know how much peace of mind that extra layer of protection brings when you're out on the dance floor!

It’s wonderful to hear you're eyeing our subscription service next. It’s a game-changer for keeping your wardrobe fresh and sustainable without the commitment.

We can’t wait to help you get ready for your next event!
Hirestreet xx

Valutata 1 stelle su 5

I would give 0 stars if I could

I would give 0 stars if I could,
When I ordered from here before it was really good as they put a tag on and any unworn items you got a refund. However on my most recent purchase I ordered three dresses and two do not fit out of the three even though I did check the size measurements beforehand. Contacted customer service who do not do refunds and TAKE a “small fee”of £10 to exchange even though I’ve spent £80 on nothing already and then expect you to pay express delivery (more money to exchange) might as well of chucked £80 on a new wardrobe.
Forcing myself to wear one of the dresses even though I do not feel comfortable in it just purely so I don’t waste all my money, pure scam. Do not buy from here, what an absolute joke. Laughable actually and disappointed in myself from even ordering from here and have learnt the hard way. I should be able to get my money back on the ones I have not worn.

30 aprile 2026
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Risposta di HIRESTREET

Hi Siobhan,

We’re sorry to hear the dresses didn't work out.
To clarify for our customers, we moved to an exchange-only policy over a two years ago to ensure we can continue providing unique styles at our current price points.
We are a small business trying to help bring sustainable fashion rental to our UK community.
The exchange £10 fee covers the processing and restocking of returned items which our team were happy to offer and even extend to more than one item as a goodwill gesture.. However, we hate to hear you're unhappy with this solution.
Our support team have reached out today so we can discuss your options further.
Many thanks,
Hirestreet xx

Valutata 5 stelle su 5

Brill customer service

I found a gorgeous dress but when it arrived it was more an evening dress than a day dress (which I was after)so I contacted Hirestreet and they were really understanding and gave me a great discount on another dress hire. Amazing customer service from a brilliant company!

29 aprile 2026
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Risposta di HIRESTREET

Hi Stephanie,
Thank you for the 5-star review!
We know that finding the right 'fit' for an occasion can be tricky, which is why our customer service team is always on hand to help with swaps on single items orders.

We're so glad you enjoyed the Hirestreet experience!
Best wishes,
Hirestreet xx

Valutata 5 stelle su 5

So easy to use and navigate

So easy to use and navigate. Much better than buying a dress for an invent and only wearing it once. Found the perfect outfit for a wedding. Delivered swiftly and easy return system. Would definitely recommend and will be using again for any events!

1 aprile 2026
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Risposta di HIRESTREET

Hey Becky,

Thank you for your recommendation.
We’re so happy we could help you find the perfect wedding guest outfit while keeping your wardrobe sustainable. It’s great to hear about your experience renting with us.
Did you know we also offer more casual wear and everyday wardrobe staples - not just occasionwear. We even have accessories such as bags and shoes!

Hirestreet xx

Valutata 5 stelle su 5

Hirestreet Newbie

Although new to Hirestreet, I have been very impressed so far. Great choice of clothing, very fast delivery and great customer service. I have subscribed and received one order so far, all beautiful pieces, two of which I may buy at a bargain price! Love the philosophy and everything about it so far, so let's see where it goes!

21 aprile 2026
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Risposta di HIRESTREET

Hi Nicky
Thanks so much for the 5-star review. We’re thrilled to hear your first subscription order was a hit and that you’re loving the 'rent to buy' perks!

Welcome to the Hirestreet community - we’re so glad to have you with us on our mission to make fashion more sustainable.

Hirestreet xx

Valutata 5 stelle su 5

Love love love!

Amazing experience from start to finish! Great customer service

24 aprile 2026
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Risposta di HIRESTREET

Hey Zoe,
Thank you so much for your review!
We are thrilled to hear that you had an amazing experience with us from start to finish. Knowing we hit the mark for you truly makes our team's day - we can't wait to see what you rent next,

Hirestreet xx

Valutata 5 stelle su 5

Absolutely fabulous service

Absolutely fabulous service! £39 per month for basically an endless wardrobe! Or you can also do one-off on demand orders too. I've went with the monthly subscription...simply because there's SO MUCH on the website I want to try :D

You get to choose new things every month...wear them as much as you want during that time...then send them back, or buy them if you find something you love :) Perfect all year round...but this will come in particularly handy when going on holiday, or occasions like Christmas and New Year, when you might need an extra special outfit, but don't want to splurge too much on something you might not wear again! Or for weddings, christenings....and on and on. Or like me, just for a monthly wardrobe refresh or new holiday clothes.

I've recently received my first rental and I'm over the moon with it. The clothes are beautiful quality from an amazing brand....all brand new with tags!! But the items I selected were from the "new in" section, so that might explain why they've arrived brand new.
I'll take them on holiday and return them when I get back (you get a month with your rentals) I'm actually thinking of keeping a couple of the items....which are heavily discounted if you decide to buy them.

Wish I'd have found Hirestreet sooner :) It's going to be amazing. Can't recommend enough.

26 aprile 2026
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Risposta di HIRESTREET

Hi there!
Thank you so much for such a glowing review. We are absolutely thrilled to hear you're enjoying your first monthly subscription!
It sounds like you’ve already mastered the 'endless wardrobe' life - we think it really is a game-changer for holiday packing and wedding season too!
So glad you loved the quality of our latest new in items, and if you do decide to keep a few, enjoy that cheeky discount! We can't wait to see what you pick for your next rotation.

See you back renting really soon!
Hirestreet xx

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service! Excellent products… just wish I’d tried this sooner!

15 aprile 2026
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Risposta di HIRESTREET

Hey Lynn,
So glad you finally came to find out all about our rental offer! Thanks for the kind words about our service and products, we look forward to seeing you again soon.

Best wishes,
Hirestreet xx

Valutata 5 stelle su 5

Helpful team!

I’ve been using Hirestreet for several years and recently returned to update my subscription to their latest model. I needed to cancel my existing subscription first, and the team were extremely supportive throughout the process, including helping me secure a refund. They are always quick to reply and resolve any issues I have. Great customer service and a very helpful team.

23 aprile 2026
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Risposta di HIRESTREET

Hi!

Thank you for the wonderful review.
At Hirestreet, we want the entire experience to be stress-free, from the first click to the final return. It’s great to know our team was able to support you through the subscription update process.
We value your long-term loyalty and look forward to styling you again soon.

Best wishes,
Hirestreet x

Valutata 5 stelle su 5

I’ve had such a brilliant experience…

I’ve had such a brilliant experience with Hirestreet UK and honestly can’t recommend them enough. The whole process is so easy from start to finish – browsing, selecting sizes, and arranging delivery is completely seamless.

The quality of the clothes really exceeded my expectations. Everything arrives beautifully packaged, clean, and in perfect condition – it genuinely feels like opening something brand new. I love being able to wear outfits I wouldn’t usually buy, especially for occasions, without the commitment or cost.

I now order every month and genuinely love having a constant “new wardrobe” to choose from – it keeps things fresh and means I always have something different to wear without overspending.

Delivery and returns are super convenient, which makes the whole experience completely stress-free. My new favorite time of month is receiving my order box.

Thank you to Charlotte for fantastic customer service always.

24 aprile 2026
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Risposta di HIRESTREET

Hi Emma,

We are blushing! Thank you so much for such a glowing review. It’s wonderful to hear that Hirestreet has become your go-to for keeping your wardrobe fresh - nothing beats that "new box" feeling every month!

We’ve made sure to pass your kind words along to Charlotte; she was absolutely delighted to hear she’s made your experience so positive. Our goal is always to make high-end fashion accessible and stress-free, so knowing the process feels seamless for you means the world to us.

We can’t wait to see what you pick for next month!
Hirestreet xxx

Valutata 5 stelle su 5

Great value and great service

Great value and great service

2 febbraio 2026
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Risposta di HIRESTREET

Thanks for sharing your feedback. We're pleased to hear you had a good experience with us. Looking forward to seeing what you rent with us next!
Hirestreet xx

Valutata 3 stelle su 5

Hirestreet also sell discounted clothes…

Hirestreet also sell discounted clothes however they will not give a refund or exchange. At no point was I informed that items that are not the size stated in the size chart could not be exchanged. I recommended this company to others however I will be informing them of the issues and poor customer service.

As Described online Guarantee: If the item was labeled a size 10 but measures as a size 8, it is not "as described" under the Consumer Rights Act 2015. In this case, you are entitled to a refund, even in-store

Online/Distance Sales: Under the Consumer Contracts Regulations 2013, you have a legal right to cancel for any reason, including wrong size, within 14 days of receiving the item. You have another 14 days to send it back after notifying the seller.

Update…After writing this review I was offered a partial refund which I accepted (due to time, effort and energy) told to keep the items which I will donate to a charity shop. Sadly before this happened I was impressed with the speed of delivery and service. Asked politely via email to remove this content. For this reason I have upgraded the stars in the interest of fairness but just want to make other service users aware of non return policy accepted when buying discounted clothing from Hirestreet. A bargain isn’t a bargain if you are left with clothes that can’t be returned and out of pocket.

17 febbraio 2026
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Risposta di HIRESTREET

Hi Carolinbe,

Thank you for your feedback. We’re sorry to hear the fit of these items wasn't as expected.

While we are confident our policies remain in full compliance with our T&Cs and consumer rights, we understand that sizing can vary significantly between the different brands we stock which can be disappointing.

If the physical label on the garment does not match the size you ordered, this is certainly an error we will resolve for you immediately and our team have reached out now to contact you and resolve if this is the case.

To clarify how our 'final sale' policy applies to discounted items, all conditions are cited in our T&Cs and FAQs to help customers understand these details.
We look forward to hearing back from you so your experience can be improved.
Best wishes
Hirestreet x

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