HiQ Tyres & Autocare - Halton Recensioni 

62
TrustScore 4.5 su 5

4,7

High Road, LA2 6PS Lancaster, Lancashire, GB


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Valutata 5 stelle su 5

Just had an MOT and service with HiQ in Halton with Roy, who was brilliant, friendly, efficient and helpful as always. I dealt with Mark for the payment and found him to also be friendly and efficient... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Arrived at 9.00am with a nail in a rear tyre which they repaired and had me on my way in under half an hour. Great customer service I hadn't booked in so really appreciated the rapid service. Will de... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Managed to fix my engine light issue after visiting previous garages who's answer was to reset the code or change the wrong parts. Happy with the price paid and can now relax over an issue that has la... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Spoke to Mark on the phone about a puncture and he asked me to bring it in in an hour or so. He was quick to check it and fortunately it could be repaired so he got on with it. It was all done and dus... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Gommista
  2. Centro revisioni per auto
  3. Riparazione e manutenzione auto
  4. Servizio auto
  5. Meccanico
  6. Ispezione dei veicoli

Informazioni su HiQ Tyres & Autocare - Halton

Informazioni fornite da varie fonti esterne

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Informazioni di contatto

  • High Road, LA2 6PS, Lancaster, Lancashire, Regno Unito

  • 01524 811063

4,7

Eccellente

TrustScore 4.5 su 5

62 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(62)

2641 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Fantastic service

I was travelling on the motorway with my daughter, when a warning light appeared for loss of tyre pressure.
My daughter found HiQ Tyres at Halton on her phone and we drove straight there.
Despite being busy, a lovely gentleman came out, checked my tyre pressures and helped me reset the tyre pressure light.
Fantastic service, thank you!

7 febbraio 2025
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Risposta di HiQ Tyres & Autocare - Halton

Hi Karen,
Thank you for taking the time to leave our Centre such a fantastic review. We were glad to help you out with your tyre pressure :)

Valutata 1 stelle su 5

Worst service ever

Couple of weeks ago, my car has been serviced by one of your garages. I decided to choose this garage ,because of availability and cost of the Service with MOT. I left my car as per email , early in the morning , shortly after opening hours. I was hoping , that everything will be ok- despite very bad reviews on the website. I hoped that all problems from the past has been resolved. Unfortunately I am just another unhappy customer.

1)Coolant before service was on L ( low level) , so I was expecting change/top up. They didn't touch the cap. Basic job not done!
2)Brake fluid not changed- I was told by manager : change not needed. He was really surprised , when I asked. I decided to pay for Major service due to a strong recommendation from service advisor ,last year , that brake fluid change is recommended every two years or three ( due to a low mileage of my car).Why did they refuse to complete the work required ? My car has been serviced there in past two years.

Screen wash not topped up- not a problem , but disappointment.
Bonnet catch not lubricated.
Timing belt not checked - not advice or single word in regards of this.
Not info, when brake pads and the discs should be replaced, how long the pads and discs can be used.

Manager after seeing me in a queue, and acknowledging information from me - what car I would like to collect after MOT and the Service, instructed me to pay requested amount of money over £500-before telling me and explaining - what have been done , what will need to be done in a future .Very rude and not a professional customer care .

Honestly ,I am not sure - what have been done with my car. I think I`ve been charged for Major car service- and maybe oil , and the oil filter only has been changed...rest visually checked.

25 ottobre 2024
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Risposta di HiQ Tyres & Autocare - Halton

Hi there Rob,

Customer Service is extremely important to us here at HiQ.
Please email our Customer Service Team: customerservice@hiqtyresandautocare.co.uk with your full name, contact information, registration details and any other details about your visit.
We will be glad to investigate this matter further immediately.

Kind regards,
HiQ Team

Valutata 5 stelle su 5

Wow!

Wow!
I was on my way from Glasgow to Manchester to visit my son at university.
Had a warning light appear on the dash board that my back driver’s side tyre was loosing pressure.
Went to 2 places first : who said they could not help and could fit me in the following day . This was not an option!
I called HIQ in Lancaster to first ask if they could help me .
Guy I got through to ,was just so lovely .
Helped me by giving me a postcode of the garage and the whole team were just so helpful / polite nothing was too much trouble .
And they were busy!!!!

15 ottobre 2024
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Risposta di HiQ Tyres & Autocare - Halton

Hi there Sue,
Customer service is really important to us, here at HiQ Halton. Thank you for taking the time to leave us such a kind review, it really means a lot to us!
Kind Regards,
HiQ Team

Valutata 5 stelle su 5

Amazing experience with these guys

Amazing experience with these guys!

Wouldn't hesitate in making it my usual garage going forwards. Very helpful and comms are on point!

10 luglio 2024
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Risposta di HiQ Tyres & Autocare - Halton

Thank you for your kind review Robert! We look forward to seeing you again for any future work your vehicle may need :)

Valutata 5 stelle su 5

Great service

Very friendly and efficient service. Excellent communication. Reminder of my service date, collection and future requirements. Would highly recommend and will use again. Thank you.

4 dicembre 2023
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Risposta di HiQ Tyres & Autocare - Halton

Hi Mark,
Thank you for taking the time to leave us an excellent review Mark! We'll always be glad to help.

Valutata 5 stelle su 5

Great service from the Roy and the team…

Great service from the Roy and the team at Halton branch today, crashed in on them at opening this morning with broken suspension and by lunchtime the new parts were fitted and I was back in the road.. Wouldn't go anywhere else with our vehicles...

6 settembre 2023
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Risposta di HiQ Tyres & Autocare - Halton

Happy to have you back on the road safely Ashley, thank you so much for the fantastic review!

Valutata 5 stelle su 5

5 star

Quick and efficient service

29 agosto 2023
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Risposta di HiQ Tyres & Autocare - Halton

Thank you for your kind words Maddie!

Valutata 5 stelle su 5

Excellent service

The team at HiQ fit us in at very short notice and provided expert advice about which tyres to choose for our needs. The service was excellent and everyone we spoke to was polite and respectful. Highly recommend for a genuine and honest service with competitive and transparent prices.

12 aprile 2023
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Risposta di HiQ Tyres & Autocare - Halton

Thank you Sarah for leaving us such a lovely review, the team really appreciate it! Always happy to help!

Valutata 5 stelle su 5

Great service!

Brilliant reliable services provided by good people. From experience, they have always gone above and beyond to help when needed.

1 aprile 2023
Non scritta su invito
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Risposta di HiQ Tyres & Autocare - Halton

Thank you Thomas, our pleasure always!

Valutata 5 stelle su 5

These guys always sort out my car and…

These guys always sort out my car and try to work around my shifts at the hospital. Special thanks to Roy and Roy junior ( Dan)! These guys are ace!

27 marzo 2023
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Risposta di HiQ Tyres & Autocare - Halton

Thank you very much Melanie, your review made our day! Always happy to help!

Valutata 5 stelle su 5

reliable

Reliable: what more can you ask? Agreed an MOT date in advance, it was done easily within the day with the usual helpful advice note. They know our car and have treated it well, so that's why we keep going back to them, despite the distance.

24 marzo 2023
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Risposta di HiQ Tyres & Autocare - Halton

Thank you for the fabulous review Simon! Always happy to have you!

Valutata 5 stelle su 5

5 Star service as usual

I've been taking my cars to HiQ in Halton & Lancaster for years now, and as usual their service is great.

This time for new tyres, brakes and interim service, all of which were delivered on time and to standard.

Highly recommend the team at Halton - will be back again!

8 febbraio 2023
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Risposta di HiQ Tyres & Autocare - Halton

Thank you James, means a lot to the team at HiQ Halton, we'll always be happy to help!

Valutata 5 stelle su 5

The most helpful bunch of people

Whenever I’m in a pickle the guys at HiQ always go out of their way to help me out. They’re all friendly and explain what’s wrong really simply so I understand as I’m not mechanically minded. The only place I’d take our families cars.

25 febbraio 2023
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Risposta di HiQ Tyres & Autocare - Halton

That's so lovely to hear Sarah, thank you for your kind review and support, it means a lot to the team!

Valutata 5 stelle su 5

Emergency MOT

HiQ Halton managed to fit our daughters car in for an last minute MOT despite extremely short notice as she’s a social worker on call over the Christmas period thanks to guys at HiQ Halton, Roy in particular her car is now safe and legal absolutely first class good old fashioned customer service , Roger

20 dicembre 2022
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Risposta di HiQ Tyres & Autocare - Halton

Thank you for the lovely review Wilson, glad we were able to help your daughter out in time for Christmas! Have a lovely festive season :)

Valutata 5 stelle su 5

A very helpful and economic service

A very helpful and economic service. Highly experienced in all matters car wise. Will be using them again rather than the main dealer.

11 marzo 2022
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Risposta di HiQ Tyres & Autocare - Halton

Thank you for your kind review, we will always be glad to help!

Valutata 5 stelle su 5

Gold star

My car went to Hi Q for a gold service recently. This is a garage unlike any other I've used. Amazing communication, honesty and incredible knowledge. I would recommend anyone to use Hi Q Halton. Extra special thanks to Kieran for the excellent customer service 😊

19 febbraio 2021
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Valutata 5 stelle su 5

Excellent service

The process of booking my MOT was really straightforward and everyone I spoke to was very helpful and polite. The work was done incredibly quickly and Hi-Q provided excellent value for money. Would thoroughly recommend.

4 novembre 2020

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