I ordered several styles of Cuddl Duds camisoles, a couple of which would arrive in a week’s time. Everything showed up as scheduled, in protective packaging, in our rural mailbox. HerRoom is a great... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Easy to navigate site. The color options weren’t completely accurate - I ordered a color which showed darker than another I have ordered previously … but it’s actually lighter. No worries - I can u... Leggi di più
L'azienda ha risposto
The information on the site as well as specifics from Tomina have made my bra shopping so easy. I no longer have to deal with fitting rooms, dressing and undressing to find another style or size that... Leggi di più
L'azienda ha risposto
My wife ordered 2 bras in light colors and received 2 black bras. It's possible that the order defaulted to black because the light colors don't exist. I found out later. To top it off I talked with a... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Free Shipping! HerRoom is your complete source for lingerie, bras, panties, thongs, underwear, and foundations. Plus sizes, girdles, slips, and sports bras are just a click away.
Informazioni di contatto
8941 Empress Row, 75247, Dallas, Stati Uniti
- 214-838-5955
- HerTrust@herroom.com
- www.herroom.com
4,1
Molto buono
2713 recensioni
Ha risposto al 83% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
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Timely delivery
Timely delivery, I’ve been wearing this style 855192 for over 20 years. I know it works for me perfectly (40DD).
8 aprile 2026
Risposta di HerRoom
Thank you for sharing your experience. We’re glad to hear your order arrived on time and that you’ve found a style that continues to work so well for you over the years.
Having a trusted, consistent fit is so important, and we’re pleased to be able to provide it for you. We appreciate your feedback and your continued support.
Risposta di HerRoom
Thank you for sharing your experience. We’re glad to hear you’re pleased with the quality and look of the product, as well as the value.
It’s also great to know your order arrived quickly. We appreciate your feedback and hope you continue to enjoy your purchase!
Best Place on the Net to Shop for Bras
So much helpful info. So many styles from which to choose.
8 aprile 2026
Risposta di HerRoom
Thank you for sharing your experience. We’re glad to hear you found the information helpful and appreciated the variety of styles available.
We work to provide detailed resources so customers can feel confident in their lingerie selections. We appreciate your feedback and hope to continue offering a positive shopping experience.
Risposta di HerRoom
Thank you for your feedback. We’re glad to hear you’re happy with both the service and the bras.
We appreciate you taking the time to share your experience and hope to serve you again in the future.
Great Service
It was easy to order online and very delivery was quick. I am pleased with my Vanity Fair items and will order from Her Room in the future.
31 marzo 2026
Risposta di HerRoom
Thank you for sharing your experience. We’re glad to hear the ordering process was easy and that your delivery arrived quickly.
It’s also great to know you’re pleased with your Vanity Fair items. We appreciate your feedback and look forward to serving you again in the future.
Hose
Hose arrived ahead of time. Good service. Only problem was that color was not available so had to take a chance on a different color.
7 aprile 2026
Risposta di HerRoom
Thank you for sharing your experience. We’re glad to hear your order arrived ahead of schedule and that you were pleased with the service.
We understand it can be frustrating when a preferred color isn’t available. Availability can change, especially with popular items, but we’re glad you were able to find an alternative.
We appreciate your feedback and hope you continue to enjoy your purchase.
Quality is not worth the money
The underwear quality was not what I was expecting, I thought it would be thicker and more cotton-y. Disappointed at the cost because they are not what I wanted. They fit okay and seem comfortable otherwise. Shipping took a long time.
8 aprile 2026
Risposta di HerRoom
Thank you for sharing your experience. We’re sorry to hear the fabric and feel of the underwear didn’t meet your expectations, especially when you were hoping for a thicker, more cotton-like material.
Product materials and construction can vary by style, and we understand how important those details are when making a selection. We’re glad to hear the fit and comfort were otherwise acceptable, but we recognize that overall value matters.
We also understand that longer shipping times can be frustrating. Your feedback is appreciated and will be taken into consideration as we continue to improve both our product information and overall experience.
Ordering was very easy and delivery was…
Ordering was very easy and delivery was very quick unfortunately had to return because it was too small
8 aprile 2026
Risposta di HerRoom
Thank you for sharing your experience. We’re glad to hear the ordering process was easy and that your delivery arrived quickly.
We understand how disappointing it can be when an item doesn’t fit as expected. If you’re ever looking for guidance, our fit resources can be helpful in finding a better match in a different size or style.
We appreciate your feedback and hope to have the opportunity to serve you again.
Risposta di HerRoom
We’re sorry to hear your order arrived in less than perfect condition—that’s certainly not the experience we want for our customers.
We’ve sent a return label so the damaged item can be sent back to us, and once it’s received and inspected, a refund will be processed promptly. Our team takes quality concerns seriously, and this helps us address any issues with our inventory or handling.
We appreciate you bringing this to our attention and are glad we’re able to assist in resolving it.
Your teturn policy isnt clear and…
Your teturn policy isnt clear and printing my own label and paing USPS was 3$ more than if I had used your 7.50 label : why dont you do freevreturns?
8 aprile 2026
Risposta di HerRoom
We’re sorry to hear the return process felt unclear—that’s certainly not the experience we want for our customers.
We do provide both options when initiating a return: using our prepaid label for a flat fee or choosing your own shipping method. In some cases, carrier pricing can vary, and we understand how that could be frustrating if it ends up costing more than expected.
As an online retailer of lingerie and intimate apparel, our return process is designed to ensure items can be restocked in pristine condition, which is why return shipping isn’t included in our pricing. That said, we aim to be transparent about these options before a return is submitted and are always working to make the process easier to navigate.
We appreciate your feedback and will be sure to share it with our team.
Not helpful
I'm not sure how you define "Magic Lift" but there was no support or lift in the bra I received. Unfortunately, I have to return this bra. Order process and delivery service were fine but not the product.
8 aprile 2026
Risposta di HerRoom
We’re sorry to hear the bra didn’t meet your expectations in terms of support—that can definitely be disappointing when a product doesn’t perform as hoped.
While we don’t manufacture the items we carry, we do work closely with our brand partners and will be sure to share your feedback with them. Product descriptions, including terms like “lift” or “support,” are provided by the manufacturer, and we understand how important it is that those expectations match the actual experience.
We’re glad to hear the ordering and delivery process went smoothly, and we appreciate you taking the time to share your thoughts.
Risposta di HerRoom
Thank you for your feedback. We’re glad to hear you’re enjoying the selection and found good value in your purchase.
We appreciate you taking the time to share your experience and hope to serve you again in the future.
Excellent purchasing experience
Items delivered were exactly as ordered. They were delivered quickly, and I will order again from this company.
3 aprile 2026
Risposta di HerRoom
Thank you for sharing your experience. We’re glad to hear everything arrived as ordered and that your delivery was quick.
We truly appreciate your feedback and look forward to serving you again in the future.
you have what I wanted.
7 aprile 2026
Risposta di HerRoom
Thank you for your feedback. We’re glad to hear you were able to find exactly what you were looking for.
We appreciate you taking the time to share your experience and hope to serve you again in the future.
They did NOT reply to my Email!
They did NOT reply to my Email! Still have not, to my satisfaction.
5 aprile 2026
Risposta di HerRoom
We’re sorry to hear you felt your concerns weren’t addressed—that’s certainly not the experience we want for our customers.
Our team has responded to your inquiry and provided details regarding your order.
We understand how confusing this can be and are happy to review the details with you again if needed. Please feel free to reach out to our customer service team so we can assist further.
Never got my package
It's been over 3 weeks since my package shipped and I still don't have it. I want a replacement package for the two items you still owe me or a refund. If I get neither, I will do a chargeback on my credit card. Please respond by COB 4/15/2026.
23 marzo 2026
Risposta di HerRoom
We understand how concerning it is when a package doesn’t arrive as expected, especially after waiting several weeks.
In situations like this, we do work with the carrier to complete a formal search before issuing a resolution, as this helps determine whether the package can still be delivered or must be considered lost. We appreciate your patience during that process.
We can confirm that a refund has now been issued for the missing items. Depending on your payment provider, it may take a few business days for the funds to appear.
Thank you for bringing this to our attention—we’re glad we were able to resolve it for you.
Excellent service…
Her room.com always ships very fast and delivers very well. The product was excellent. Gossamer is a little hard to find these days, but Her room has it in stock and at a good price. I’ve always been very satisfied with the orders I placed at Her room.com and will continue to order from this website.
7 aprile 2026
Risposta di HerRoom
Thank you for sharing your experience. We’re glad to hear your orders have consistently arrived quickly and that you’ve been pleased with the quality of the products.
It’s also great to know you were able to find a brand that can be harder to locate elsewhere. We appreciate your continued support and look forward to serving you again in the future.
Risposta di HerRoom
Thank you for your feedback. We’re glad to hear you were pleased with the service, value, and quality of your purchase.
We appreciate you taking the time to share your experience and hope to serve you again in the future.
Excellent turnaround time from ordering to delivery.
Unfortunately, I did not get a sale price and my options were limited withe the brand and style I like. I guess I wear a popular size. I’ve noticed that the only bras on sale with the two brands I like are always colorful bras. The best thing I like about HerRoom is the quick turnaround time from order to delivery and the packaging was great.
6 aprile 2026
Risposta di HerRoom
Thank you for sharing your experience. We’re glad to hear your order arrived quickly and that you were pleased with the packaging and overall service.
We understand it can be frustrating when preferred styles or sizes are limited or not included in promotions. Availability and pricing can vary based on demand and inventory, but we appreciate you sharing this perspective.
Your feedback is valuable, and we’re pleased to know that despite this, your overall experience was a positive one. We hope to continue serving you in the future.
The two sleeveless gowns that I ordered…
The two sleeveless gowns that I ordered are cheaply made. To me, they really aren’t worth the money. Strings are coming out from the hem around the arm hole.
6 aprile 2026
Risposta di HerRoom
Thank you for sharing your experience. We’re sorry to hear the gowns did not meet your expectations in terms of quality.
Items are expected to arrive in new, well-finished condition, so we understand your concern about loose threads. Returns are inspected upon receipt, and if you still have the items in unworn condition with original tags, you may be able to request a return in line with our policy.
We appreciate you bringing this to our attention and encourage you to reach out to our customer service team so they can review your order and assist further.
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