Hell Bunny Recensioni 212

I have purchased from Hell Bunny for years and I've brought five dresses in as many weeks, so that should tell you something. I've got dresses from Hell Bunny that I've had for 7+ years and they're still on excellent condition.

Unfortunately, I've had cause to need to use Customer Service and I have to say that Kellie Rix went out of her way to help resolve the issue. She was amazing.

Great clothes for a start, in a really good size range, spring/summer dresses are awesome, fab customer service,
Everything a good company should be.

Hell Bunny are great , I love how the clothes have gone back to the 50’s styling more .
The fits are great too , and they make you feel fabulous while wearing them , they give a real feel good feeling x
I have bought from Hell Bunny for many years , but this year I’ve bought so many beautiful dresses and it’s only April ha ha 😝
I want to add the amazing Kellie Rix is particularly to blame as she shares her OOTD with our vintage FB group and we all get inspired by her .
We LOVE Kellie xxx ❤️

I have nearly every dress of the new range that has come out, and a lot from past releases as well. Hell Bunny is at the top of the tree for 1950s dresses at the moment. The fit is always superb, the prints are always up to date and are spot on. The size I always feel is true to size, often the dresses have a tiny bit of stretch in them which is so flattering. And the skirts on the dresses are the fullest of any brand that I buy. This is very important if you wear a petticoat! Always excellent customer service from Kellie Rix, she does outfit of the day on Facebook and I end up buying every dress she's wearing, as she always looks phenomenal. Kellie Rix is the biggest asset to Hell Bunny!!!

Excellent retro dresses I have 3 and 2 petticoats excellent quality and fit

I am completely knocked out by Customer Services. I enquired about a Dress I was considering buying and spoke to a Lovely Lady called Kellie. I found her to be Highly Professional, Pro - Active, Personable, Knowledgeable about product and helpful.
I have ordered a few dresses 1950's style from the New SS25 Collection and I am very impressed with the quality, design , cut and prints. I will continue to purchase from Hell Bunny and I am very excited by future Collection releases. Highly Recommend. 6 Stars!

Greatly inspired by kellie Rix ..her recommendations never disappointing.. very happy with all the products Alison p

Kellie is lovely, a real credit to the customer service team. Personable, kind and just a sweetheart

I cannot say a bad word about this company. I placed my order and unfortunately the original courier was a disaster but Hell Bunny was incredible from the moment I reached out and supported me fully through the process of getting my order back on track and on its way to me. The back and forth responses and the feeling that they actually care about their customers is amazing. I am excited for my order and shopping with them in the future. Thank you Hell Bunny Team

in all honesty i ordered a dress and was unhappy with the quality, after emailing customer service to say so, they kindly gifted me a voucher to compensate me instead of a replacement, they genuinely are so helpful and so kind, and want honesty from customers, but the next dress i ordered i am absolutely over the moon with. makes me feel very good, fits divine, so good.

Found Hell Bunny via a Facebook advertisement of all things. Loved the look of the clothing, so after a little bit of research I felt quite confident in ordering. I bought 3 tops and I absolutely love every one of them. They are so cute and very flattering. They came quicker from the UK to Perth Australia than it does from one side of Australia to another. I've promptly brought 3 more. Give them a try, you won't be disappointed.

I contacted Hell Bunny as I had issues with delivery. Kellie R responded within the hour, outlining the process I should follow, attaching all appropriate documents, giving concise instructions on next steps and even suggesting what I could do to avoid having the same issue recurring with the specific delivery company (that happen to serve a few on line businesses). Communication was swift but clear, professional but friendly and everything was resolved in no time.. what is not to like?

My order was send next day delivery with DPD to my local post office as I knew I’d be in work and didn’t want to miss my delivery at home. After 3 attempts to collect and phone calls with DPD my order wasn’t there. I contacted Hell Bunny and they’ve been nothing but supportive and very quick with their responses. I’ve now been refunded but was offered a new delivery but I still placed a new order as their clothes are beautiful and on this occasion it was my post office that were the problem.
I would recommend this company to anyone no matter what age. I love their vintage styles, great quality and spot on in their sizing. Thank you for your support in resolving this and great customer service

Exceptional customer service service and beautiful clothing. After discovering Hell Bunny on FB i bought some lovely items of clothing which arrived promptly and beautifully packaged so ordered again another couple of tomes again promptly arrived with great quality items. I purchased another round of clothing which was promptly dispatched as always. After a week I checked the tracking which had come to a stop at the sorting depo(apparently still there). I contacted Hell Bunny and explained that my items were for a trip away. They responded immediately and re dispatched using a different courier making sure i received my items the very next day. Absolutely no fuss or delay. This is another reason why i prefer to by from independent companies. One email sent= problem resolved

Ordered wrong size of dress and asked them if they could swap sizes for me before posting out the wrong size. They where able to contact the warehouse and amend within a matter of hours, great stuff , thanks so much xxx

Ordered some trousers that didn’t arrive within the specified time frame. In a panic, I reached out to customer service, explaining that I had planned an entire outfit around them and needed them the next day. The tracking kept saying they were on the way, but they never showed—cue the incredible Kellie Rix!

What a legend! Time was ticking and we nearly missed the warehouse delivery driver but she truly went above and beyond to ensure the trousers arrived - and today, just as she promised, they did.

Despite the initial stress, my experience with Kellie was fantastic—she was kind, helpful and an absolute star! Huge thanks to her for turning a frustrating situation into a positive one! I think I read a prior review that said that other companies should take note and I could not agree more!

The trousers themselves exceed my expectations in quality - Happy Bunny - pun intended :)

Lovely customer service from Kellie.

Friendly and helpful. I wish more brands would take a leaf out of H.B book!

I haven't even received my order yet, but the experience has been really positive and I feel confident that if I have an issue, they will sort it out. Thank you again.

I ordered a jacket online, after finding it in a shop in Spain in the wrong size. My jacket then travelled half way around Europe looking for me! Kellie from Hell Bunny's customer service team helped follow it up, updating me regularly and answering all my emails straight away.

Hell Bunny went above and beyond to help sort out a really really stressful shipping situation. they were so communicative, understanding, and genuinely cared about making it all right. and the dress when it arrived fit perfectly and was just as stunning as the pictures. Your customer service is as beautiful as your clothes ! <3

My daughter lost a button from her loved Sarah Jane coat. I contacted Hell Bunny to ask if I could buy a button but they don’t sell those single. But the very nice and helpful contact from the customers service offered to search some and add them to our next order. Some time after I placed an order and asked if it would really be possible to send us the button with that order. And indeed when my order arrived there were three buttons for us too. Thank you very very much once again for that quick and kind help!! Love the skirt and shirt from my order as well😊!