Wouldn't go anywhere else. After a lot of info from Riviera Cruises about our forthcoming river cruise and the fact it may be cancelled, Tracy and Joanne could not have done a better job looking after... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Olivia was very patient helpful and friendly. She spent ages looking at numerous options and resorts when i was unable to decide without losing patience. She is a great asset and credit to Hays Trave... Leggi di più
L'azienda ha risposto
Helen was wonderful sorting out queries and getting information for our belated honeymoon to Hawaii and United States. Spent a few hours going through everything we would need. Very good service and... Leggi di più
L'azienda ha risposto
Mary our travel consultant was not only professional and knowledgeable she was really patient with my sister and I and was able to find us a fabulous holiday. Thanks Mary 😊
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
81 The Galleries, Washington centre, NE38 7RT, Washington, Regno Unito
- 01914326394
4,9
Eccellente
3K recensioni
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Le persone hanno visualizzato anche
Friendly and helpful staff
Friendly and helpful staff, they go above and beyond to get me the holiday I want, great reputation too, I would'nt go anywhere else to book a holiday
10 luglio 2026
Risposta di Hays Travel - Washington Lower Level
Thank you for your lovely review, It is great to have such brilliant feedback, I will pass on your kind comments to Madison, Thanks again Joanne
Holiday Booking
The shop was well laid out, tidy and staff welcomed us on arrival.
Our enquiry was handled by Megan, who was very friendly and knowledgeable, resulting in booking a city break, along with transfers, flight extras, car parking and excursions, and currency, everything was explained in full detail. Extremely satisfied with the service.
10 luglio 2026
Risposta di Hays Travel - Washington Lower Level
Thank you for taking the time to leave a 5* review it is much appreciated, I hope you have a lovely break in Krakow, Thanks Joanne
The girl was very helpful
The girl was very helpful, and booked us the holiday we asked for ( l believe her name was Olivia? )
8 luglio 2026
Risposta di Hays Travel - Washington Lower Level
Thank you for taking the time to leave a 5* review for Olivia, It is much appreciated, Thanks again Joanne
Excellent service from Leanne and all the Washington staff…
Excellent service from Leanne held the holiday while we checked everything and then booked it for us.
Everything explained and advice given.
The service we get from the team at Hays Washington is always first class, nothing is too much trouble and any problems or queries are dealt with quickly and efficiently and we are always kept up to date.
I can't fault them and always recommend them to friends and family.
Thanks once again,it is much appreciated
Ian
5 luglio 2026
Risposta di Hays Travel - Washington Lower Level
Hi Ian. So pleased to hear you had a great booking experience with us, we really appreciate your lovely comments and look forward to seeing you again. Thanks Olivia :)
Risposta di Hays Travel - Washington Lower Level
Thank you very much for leaving a review with us- we really appreciate your feedback! I will pass this on to Joanne, she will be pleased :) Thanks again, Sadie
Great booking made. Very helpful staff member and very…
Very helpful staff member and very efficient and friendly service.
5 luglio 2026
Risposta di Hays Travel - Washington Lower Level
Thank you for your kind review! We are so pleased to hear that our team provided you with such efficient and friendly service.
Kind Regards
Tracy
Julie and Joanne Galleries Washington
Julie and Joanne were both very helpful with helping me with my booking..Julie first with all the information and details, And Joanne with the booking the next day once I'd confirmed holiday with friends..
5 luglio 2026
Risposta di Hays Travel - Washington Lower Level
Thank you for your wonderful 5-star review! We are so pleased to hear that our team provided such helpful service with your booking. We appreciate your kind words.
Kind Regards
Julia
Your staff member was extremely helpful…
Your staff member was extremely helpful and not pushy.
5 luglio 2026
Risposta di Hays Travel - Washington Lower Level
Thank you for your wonderful review! We are so pleased to hear that our team member was helpful and provided a positive experience.
Kind Regards
Joanne
The holiday advisor (Stacey)
The holiday advisor (Stacey), was very approachable, patient and informative. She acted in an unhurried manner and answered all of the questions that we put to her. She quided us through the process of choosing the holiday that we eventually selected to be right for us.
3 luglio 2026
Risposta di Hays Travel - Washington Lower Level
Thank you for taking the time to write such a lovely review, it means a lot. I will pass on your kinds words to Stacey and I hope you have a fab time on holiday, Thanks Madison :)
Risposta di Hays Travel - Washington Lower Level
Thank you for taking the time to write a lovely review, it means a lot and I hope you have a wonderful time on holiday. Thanks Madison :)
Got holiday what we wantedok
Got holiday what we wantedok.leanne done ever thing we asked for hoilday that we requisted
30 giugno 2026
Risposta di Hays Travel - Washington Lower Level
Thank you for taking the time to write a lovely review, it means a lot and I hope you have a wonderful time on holiday. Thanks Madison :)
Mia the young lady that helped us with…
Mia the young lady that helped us with our holiday was fantastic 👌 😀 👏 Thank you so much Mia very satisfied customers.
3 luglio 2026
Risposta di Hays Travel - Washington Lower Level
Thank you for taking the time to write a lovely review, it means a lot and I hope you have a wonderful time on holiday. Thanks Madison :)
All the staff were spot on
All the staff (Lauren, Maddison and Megan) were spot on and handled my enquiry perfectly. Any changes I requested were done promptly. They kept in constant contact and kept me well informed. Would highly recommend
3 luglio 2026
Risposta di Hays Travel - Washington Lower Level
Thank you for taking the time to write a lovely review, it means a lot and I hope you have a brilliant time on holiday. Thanks Madison :)
Advisor was knowledgable and…
Advisor was knowledgable and informative and gave me a speedy process to complete my booking. Many thanks to Sadie
1 luglio 2026
Risposta di Hays Travel - Washington Lower Level
Thank you for taking the time to write a lovely review, it means a lot and I hope you have an amazing time on holiday. Thanks Madison :)
Risposta di Hays Travel - Washington Lower Level
Thank you for taking the time to write a lovely review, it means a lot and I hope you have a wonderful time on holiday. Thanks Madison :)
Excellent service as always have used…
Excellent service as always have used Hays for over 30 years and look forward to booking many more and now booking big family holidays. 😎
13 settembre 2025
Risposta di Hays Travel - Washington Lower Level
Thank you so much for your wonderful feedback! We truly appreciate your loyalty over the past 30 years and are delighted to continue helping you book your family holidays.
Thanks,
Stacey
Risposta di Hays Travel - Washington Lower Level
So pleased to hear you had a great booking experience with us, we really appreciate your feedback and look forward to seeing you again in the future.
Thanks,
Madison
Lauren was great and very helpful!
23 giugno 2026
Risposta di Hays Travel - Washington Lower Level
Thank you so much for your lovely comments, I will ensure these are passed onto Lauren on your behalf.
Kind Regards,
Hays Travel
Complements
Helen Wilson was extremely helpful and knowledgeable., from booking the holiday, talking through everything and also setting up the Hayes Mastercard as we were very unsure of how to do it and clear explanation of how it works.
First class service from her and all the staff at the Washington office
24 giugno 2026
Risposta di Hays Travel - Washington Lower Level
Thank you for your wonderful feedback and kind words, it was my pleasure helping you not only with the holiday itself but also with your currency card. I really appreciate your lovely comments.
Thanks,
Helen
The agent was very helpful and…
The agent was very helpful and professional could not of asked for better service
24 giugno 2026
Risposta di Hays Travel - Washington Lower Level
Thank you for your wonderful review! We are so pleased to hear that our agent provided such helpful and professional service. We truly appreciate your kind words.
Kind Regards
Hays Travel
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