Hays Travel - Portsmouth Recensioni 

883
TrustScore 5 su 5

4,9

29 Cascades, PO1 4RJ Portsmouth, GB


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Valutata 5 stelle su 5

Trina, the travel consultant who handled my booking, has been fantastic. I first enquired about booking this cruise several months ago and she has kept me informed right up to and including yesterday... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great booking service from a great travel team advisers.allways come away with a big smile on your face from the excellent service always received. From Ray&BARRY. Thank you to all the Portsmouth... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Jonathan is an absolute star! Friendly, approachable, and always happy to help, he made everything feel easy from start to finish. Nothing was too much trouble, and he kept things relaxed while stil... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The staff was really helpful and listened carefully to what we wanted and explained the choices to us. The customer service we received from the Portsmouth branch of Hays Travel was outstanding.


Dettagli dell'azienda

  1. Agenzia viaggi
  2. Agenzia di escursioni in crociera
  3. Agenzia di viaggi in crociera
  4. Fornitore di escursioni culturali
  5. Servizio di cambio valute
  6. Sito di raccolta di viaggi

Scritti dall'azienda

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informazioni di contatto

  • 29 Cascades, PO1 4RJ, Portsmouth, Regno Unito

  • 02392988147

4,9

Eccellente

TrustScore 5 su 5

883 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(883)

121.628 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Excellent…

After looking and searching for a Christmas Break in NYC...
Sam at Hayes Travel Portsmouth, went out her way and spent time and effort checking various travel Companies to find the flights, hotel and hoilday at the price I was looking at....

5 Stars to Sam and her efforts

18 febbraio 2026
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Risposta di Hays Travel - Portsmouth

James,

We're happy to hear that someone on our team dedicated time and effort to find the ideal flights, hotel, and holiday within your budget for your Christmas break in NYC. We appreciate your positive feedback.

portsmouth, Hays Travel

Valutata 5 stelle su 5

We were taken of by chole in the…

We were taken of by chole in the portsmouth branch. She was amazing and very helpful . We are very happy eith all her help. Do we would her 10 out of 10

23 febbraio 2026
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Risposta di Hays Travel - Portsmouth

sandra white,

We appreciate you taking the time to leave us such a wonderful review! We are so happy to hear that your experience was amazing and we will pass your comments on.

portsmouth, Hays Travel

Valutata 5 stelle su 5

Good Service as always

Good Service as always, trina always good help at Portsmouth.

22 febbraio 2026
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Risposta di Hays Travel - Portsmouth

Thank you for your lovely 5* Review

Hays Travel Portsmouth :-)

Valutata 5 stelle su 5

Great knowledge and helpful staff

Always book holidays at Hays travel. This is the second one my sister and I have booked this year. We mainly see Jonathan who is great. Polite, professional and knows what we want/like. All staff good, friendly and helpful.

22 febbraio 2026
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Risposta di Hays Travel - Portsmouth

Thank you so much for your lovely feedback and for choosing Hays Travel again for your holidays this year.

We’re also glad the rest of the team have been friendly and helpful.

Hays Travel Portsmouth :-)

Valutata 5 stelle su 5

The lady that served us was brilliant i…

The lady that served us was brilliant i can't remember her name she was still training. Not that you would know this as she had so much knowledge answered all our questions and found us the best holiday we left very happy 😊

14 febbraio 2026
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Risposta di Hays Travel - Portsmouth

Who ,

We're so happy to hear that our team member, even while training, provided you with excellent service and found you the best holiday. Thank you for sharing your positive experience with us!

portsmouth, Hays Travel

Valutata 5 stelle su 5

Very helpful and knowledgeable

Very helpful and knowledgeable, helped cover everything I needed and assured will be there for help from now until our trip

17 febbraio 2026
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Risposta di Hays Travel - Portsmouth

Suzanne Morris,

We're so happy we could assist you with your trip! It's great to know we've covered your needs and that we can continue to support you.

portsmouth, Hays Travel

Valutata 5 stelle su 5

All the staff very friendly and helpful…

All the staff very friendly and helpful to sort my holiday

13 febbraio 2026
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Risposta di Hays Travel - Portsmouth

We appreciate your kind words! We're so happy our friendly staff could help you sort your holiday plans.

Hays Travel Portsmouth :)

Valutata 5 stelle su 5

Excellent service.

We were helped by Josie in the Portsmouth Commerical Road Branch and she was very helpful. Took her time and gave us lots of suggestions. We booked Krakow and we are looking forward to it. Will definitely go back to book another holiday with them. Very easy process.

7 febbraio 2026
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Risposta di Hays Travel - Portsmouth

We're so glad we could provide helpful suggestions for your Krakow trip! We appreciate your kind words and look forward to helping you book future holidays. Josie :)

Valutata 5 stelle su 5

Very helpful

Very helpful staff, could answer all the questions and helped book the holiday , no pressure at all,

13 febbraio 2026
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Risposta di Hays Travel - Portsmouth

We appreciate you booking your holiday with us. We are so happy to hear our team could answer all your questions and help you.

Hays Travel Portsmouth :)

Valutata 4 stelle su 5

Very helpful

12 febbraio 2026
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Risposta di Hays Travel - Portsmouth

Thank you for your lovely review!

Hays Travel Portsmouth :)

Valutata 5 stelle su 5

Job done

Sorted what I needed quickly and efficiently. Excellent service

18 febbraio 2026
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Risposta di Hays Travel - Portsmouth

Gillian,

We appreciate you taking the time to leave us a review. We are happy to hear that we provided you with excellent and efficient service.

portsmouth, Hays Travel

Valutata 5 stelle su 5

I use Hayes travel in Portsmouth for…

I use Hayes travel in Portsmouth for one reason, it’s because of the polite & brilliant service I receive from the staff, they are all a credit to the manager & the company. Well done Hayes travel Portsmouth

18 febbraio 2026
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Risposta di Hays Travel - Portsmouth

Thank you for your 5 stars and lovely review. It is always a pleasure to book your holidays. Thank you for your continued support.

Hays Travel Portsmouth :)

Valutata 5 stelle su 5
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Risposta di Hays Travel - Portsmouth

David Dunn,

We're happy to hear that you received what you needed in a timely manner. Thank you for your positive feedback!

portsmouth, Hays Travel

Valutata 5 stelle su 5

That good we are going back for longer

Samantha found us a great deal on a trip I had done in January 2026 to Lanzarote for four night. I enjoyed it that much I'm going back for longer to the same hotel

13 febbraio 2026
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Risposta di Hays Travel - Portsmouth

Kim Casey,

We're happy to hear that you enjoyed your trip! It's great to know that we could find you a deal, and we appreciate you booking with us again for a longer stay.

portsmouth, Hays Travel

Valutata 4 stelle su 5

Cruisr

The assistant was vety helpfull.and polite .and had plenty of knowledge

8 febbraio 2026
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Risposta di Hays Travel - Portsmouth

We appreciate you taking the time to share your positive experience. We're so glad that our assistant was helpful, polite, and knowledgeable.

Hays Travel Portsmouth

Valutata 5 stelle su 5

Very helpfull staff member explained…

Very helpfull staff member explained everything about our booked holiday would defintley use the company again

15 febbraio 2026
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Risposta di Hays Travel - Portsmouth

We're happy to hear that Chenise was helpful and explained everything clearly. We appreciate your feedback and look forward to assisting you again!

Hays Travel Portsmouth

Valutata 5 stelle su 5

Fantastic Service from Chloe

Fantastic Service from Chloe, I wanted a lot of specific things for my holiday, Chloe found them all, and I’m also now booked onto my first cruise. A lovely visit

13 febbraio 2026
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Risposta di Hays Travel - Portsmouth

We're happy to hear that you received fantastic service and that we were able to find everything you wanted for your first cruise!

Best Regards,

Hays Travel Portsmouth Team

Valutata 5 stelle su 5

Good friendly service with people that…

Good friendly service with people that care

21 gennaio 2026
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Risposta di Hays Travel - Portsmouth

David Rimington,

We are so happy to hear that you experienced friendly service from people that care. Thank you for your positive feedback; it means a lot to us.

Hays Travel

Valutata 5 stelle su 5

well pleased with the service we given.…

It was nice to talk to someone who guided us through all our options no rush found what we wanted and booked it their and then vary pleased indeed.
will be coming back soon.

12 febbraio 2026
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Risposta di Hays Travel - Portsmouth

Mr John Hyslop,

We're so happy we could assist you in finding exactly what you wanted without any pressure. It will be our pleasure to welcome you back soon for your next booking!

Hays Travel

Valutata 5 stelle su 5

Sam in portsmouth branch really took…

Sam in portsmouth branch really took the time to arrange our holiday and gave us great service. She was very proffesional service and was so helpfull. Woyld not hesitate to book again. Thank you

11 febbraio 2026
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Risposta di Hays Travel - Portsmouth

Angela,

We appreciate you taking the time to share your kind words. We're so happy to hear that we provided such great and helpful service while arranging your holiday.

Hays Travel

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