Hays Travel - Metrocentre Green Recensioni 

1193
TrustScore 5 su 5

4,9

79 The Galleria, NE11 9YP Gateshead, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I spoke with Richie regarding my trip to NYC. His knowledge was invaluable and helped us choose the area we needed to be in. He took his time and was extremely resourceful in getting us the best packa... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Negotiating the maze of options for holidays can be quite a daunting task. After being recommended, we finally spoke to Kellie at Hays Metrocentre and she expertly guided us through the option... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We recently booked a cruise through Hays Travel with Richard. Richard goes above and beyond whether it’s via email or face to face. Nothing is too much trouble for Richard and he delivered a top cl... Leggi di più

Valutata 5 stelle su 5

Booked a cruise for next year. Richie looked after us. His knowledge of cruising is amazing. He was so interesting we could have listened to him all afternoon. Lovely friendly guy. He is definitel... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenzia viaggi
  2. Agenzia di escursioni in crociera
  3. Agenzia di viaggi in crociera
  4. Fornitore di escursioni culturali
  5. Servizio di cambio valute
  6. Sito di raccolta di viaggi

Scritti dall'azienda

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informazioni di contatto

  • 79 The Galleria, NE11 9YP, Gateshead, Regno Unito

  • 01914329265

4,9

Eccellente

TrustScore 5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,9

Tutte le recensioni

(1193)

119.184 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Really helpful staff.

Really helpful staff.

4 agosto 2026
Logo di Hays Travel - Metrocentre Green

Risposta di Hays Travel - Metrocentre Green

Thank you for taking your time to leave us this wonderful review. hope you have an amazing holiday. Thanks, Lacey :)

Valutata 5 stelle su 5

Wouldn’t go anywhere else

Wouldn’t go anywhere else. Richie at the metro centre branch is so knowledgeable in travel. He makes sure that the trip you’re booking is tailored to your needs. Looking forward to our next cruise 😎

3 agosto 2026
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Risposta di Hays Travel - Metrocentre Green

We appreciate you taking the time to leave Richard such a kind review. We are so happy we could assist you in planning your trip!
Thanks, Lacey :

Valutata 5 stelle su 5

The best service to date.

I spoke with Richie regarding my trip to NYC. His knowledge was invaluable and helped us choose the area we needed to be in. He took his time and was extremely resourceful in getting us the best package. I will no longer book my holidays online after this experience. It Hays travel from now on.

4 agosto 2026
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Risposta di Hays Travel - Metrocentre Green

We appreciate you taking the time to leave Richard such a lovely review. We are so happy we could assist you in planning your trip!
Thanks, Lacey :)

Valutata 5 stelle su 5

We recently booked a cruise through…

We recently booked a cruise through Hays Travel with Richard.
Richard goes above and beyond whether it’s via email or face to face. Nothing is too much trouble for Richard and he delivered a top class service. He is very very knowledgeable and friendly.
Thank you for all the time you spent finding us our perfect holiday

2 agosto 2026
Valutata 5 stelle su 5

Very professional

Very professional

30 luglio 2026
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Risposta di Hays Travel - Metrocentre Green

Thank you for taking the time to leave a review. Hope you have a great holiday. Thanks Lacey :)

Valutata 5 stelle su 5

The young lady who assisted me & my…

The young lady who assisted me & my daughter with our holiday was very friendly & helpful

28 luglio 2026
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Risposta di Hays Travel - Metrocentre Green

Thank you for taking your time to leave Caitlin this wonderful review. We hope you have an amazing holiday. Thanks, Lacey :)

Valutata 5 stelle su 5

first rate service from Penelope

Penelope the person that help us book our holiday was fantastic, she was warm and welcoming and offered very helpful advice on flights, transfers, cabin bookings and packages. She patiently checked all of the different options to ensure that we got the best value and communicated what would happen next very clearly.

13 luglio 2026
Valutata 5 stelle su 5

Richie made our visit very enjoyable…

Richie made our visit very enjoyable with his enthusiasm for our holiday arrangements

16 luglio 2026
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Risposta di Hays Travel - Metrocentre Green

Thank you for taking your time to leave Rihard this wonderful review. We hope you have an amazing holiday. Thanks, Lacey :)

Valutata 5 stelle su 5

Andrea was professional

Andrea was professional, polite and very knowledgeable, a credit to Hays travel.
I would definitely recommend Hays travel to anybody wanting excellent advice and service

23 luglio 2026
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Risposta di Hays Travel - Metrocentre Green

Thank you so much for your lovely review. I will make sure to let Andrea know about your kind words. Thanks Lacey :)

Valutata 5 stelle su 5

She new what I wanted in a holiday the…

She new what I wanted in a holiday the hotel and the area were picked to suit mine and my partners needs

23 luglio 2026
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Risposta di Hays Travel - Metrocentre Green

We appreciate your wonderful feedback and are happy to hear that our team is helpful and goes the extra mile to find the perfect holiday for you. Thanks Lacey :)

Valutata 5 stelle su 5

Good service and searching all best options

Good service and searching all good offers

23 luglio 2026
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Risposta di Hays Travel - Metrocentre Green

Thank you for leaving such a lovely review, im so glad you had the best experience in store! I will make sure to pass your kind words over to Kellie. Thanks Lacey :)

Valutata 5 stelle su 5

Cruise 2027

Booked a cruise for next year. Richie looked after us. His knowledge of cruising is amazing. He was so interesting we could have listened to him all afternoon. Lovely friendly guy. He is definitely an asset to this branch. Will definitely book with him again.

15 luglio 2026
Logo di Hays Travel - Metrocentre Green

Risposta di Hays Travel - Metrocentre Green

Thank your for your lovely review I will be sure to let Richie know about your kind words. Hope you have a lovely cruise, Thanks Lacey :)

Valutata 5 stelle su 5

Easy Holiday Shopping

Negotiating the maze of options for holidays can be quite a daunting task.

After being recommended, we finally spoke to Kellie at Hays Metrocentre and she expertly guided us through the options we had.

Kellie listened to our requirements and provided a perfectly packaged holiday for us. We never felt sales pressure, just a reassurance we were in good hands.

Many thanks!

21 luglio 2026
Logo di Hays Travel - Metrocentre Green

Risposta di Hays Travel - Metrocentre Green

Thank you so much for your wonderful review!

Kind Regards
Caitlin

Valutata 5 stelle su 5

Nobody offers you more...

The gentleman who helped us to book the holiday was great at looking at possibilities for where we could go as we booked up far later than we usually would. He listened to what we were looking for and gave us the best price. He also had a sense of humour, something you need when my family rocks up!
A week later, I arrived for opening time thinking that check in was available and spoke to another gentleman. He informed me that check in didn't actually open until much later in the afternoon. I had made the journey especially as I was extremely busy that day, but he took all of the passport details and promised that someone would check in when it opened.
Low and behold, I received a text later that day to say we were all checked in and luckily our party seats were all together.
Honestly, I know I could've done all of that myself later in the week but I very much appreciate the time the staff took to take that stress away from me on that particular day.
I'm sorry I do not know the names of the staff but they were both amazing for different reasons and a credit to this shop. Thanks so much for taking the time to help me out, it was very much appreciated! 👏

9 luglio 2026
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Risposta di Hays Travel - Metrocentre Green

Thank you so much for your wonderful review! We're thrilled to hear that our team was able to assist you so effectively with both your booking and your check-in. We're delighted that we could take some stress away for you.

Kind Regards

Valutata 5 stelle su 5

The best Travel Agents around

I always use Hays Travel the staff are always friendly, helpful,professional and go the extra mile to help you find the right holiday for you

17 luglio 2026
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Risposta di Hays Travel - Metrocentre Green

Thank you for your feedback, we are so pleased you had a lovely experience. Thank you, Caitlin

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