I had the absolute pleasure of talking to John about our travel requirements, he was fantastic, nothing was too much trouble and he shared his personal experiences to ensure we were making the right... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
I had the absolute pleasure of talking to John about our travel requirements, he was fantastic, nothing was too much trouble and he shared his personal experiences to ensure we were making the right... Leggi di più
L'azienda ha risposto
I can’t speak highly enough of the service we received when booking our holiday to Benidorm at short notice. With only a month to go before we set off, the whole process was completed in record time... Leggi di più
L'azienda ha risposto
As always John goes the extra mile to make sure that everything requested us delivered. Would highly recommend
John and Tracey were amazing booking our family cruise. We required two disabled rooms as our twins are both in wheelchairs nothing was an issue and got us a great deal. Communication was excellent. T... Leggi di più
L'azienda ha risposto
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Personal Travel Consultant John Hernan, ML1, Motherwell, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
John and Tracey are fantastic this is the 2nd holiday I've booked with them and will be booking again with them. Fabulous service

Risposta di Hays Travel - John Hernan
This is our first family holiday abroad and I was lost to know what to expect with bookings and had so many questions. Tracey was amazing throughout, I contacted them via a WhatsApp link after seeing an amazing deal to Greece / Crete.
From start to finish Tracey answered all my questions, any she wasn’t sure she double checked and put me at total ease through the whole booking process. This was all on a Sunday too, Tracey stayed chatting to us after 5pm (when she finished) to help us make sure we were at total ease and gave us a personal touch throughout, she seemed very excited for us and joined us on our experience booking our first holiday abroad. I couldn’t be happier with the service me and my family received and wouldn’t hesitate to recommend Tracey in future to anyone and everyone.

Risposta di Hays Travel - John Hernan
The service we have received so far from Tracey Ann and John has been exceptional. Thank you

Risposta di Hays Travel - John Hernan
Just booked a big group family holiday today and John and Tracey Ann helped with all my questions, very patient with me, was fast service with fast responses to messages and got me a great deal. They made me feel at ease and got everything I needed sorted. highly recommend booking with these guys, thankyou 😊

Risposta di Hays Travel - John Hernan
John and Tracey have found us the most amazing holiday at an incredible price and this didn't come easy but they ever gave up putting in so much time and effort to ensure we got the best holiday possible within what we could afford. I can honestly say I will NEVER go elsewhere booking a holiday and would 100% recommend to anyone I know.

Risposta di Hays Travel - John Hernan
From making my phone Call Tracey put me at easy with all the paper work and special assistance, she helped me with everything and finding me a cheaper deal a few days later and their is 11 of us. Especially as I am no good with booking over the phone and emails, I normally book through your shop. I will definitely book this way again and recommend Hays travel to all my family and friends

Risposta di Hays Travel - John Hernan
Booked with John and Tracey again for next year very helpful Tracey guided me through what I was to do on my phone eg.paying my deposit and setting up my direct debit, Tracey has also booked seats on plane for me would highly recommend booking holidays with Tracey and John

Risposta di Hays Travel - John Hernan
Excellent communication, holiday all booked smoothly and quickly, would highly recommend

Risposta di Hays Travel - John Hernan
Great service and quick responses. Happy to answer any questions and very knowledgeable. Would definitely book again

Risposta di Hays Travel - John Hernan
Tracey answered every single question, nothing was too much for her. She sorted our 1st holiday package out. Excellent customer service. We are very happy to book our 2nd holiday with her too

Risposta di Hays Travel - John Hernan
Very good experience throughout.Highly recommended!

Risposta di Hays Travel - John Hernan
John couldn't be more helpful if he tried 5* service all the way

Risposta di Hays Travel - John Hernan
Tracey was very helpful, phoning back in the evening as having problems with my emails, great experience would book again

Risposta di Hays Travel - John Hernan
Communication great in booking our holiday and relaying the information back to us and a great deal also!

Risposta di Hays Travel - John Hernan
Went an amazing Hoilday honestly couldn't find any better travel agents than John and Traceyann very professional and very helpful if they were 10 stars I definitely give all 10 can't wait to book again with use both thank you so much

Risposta di Hays Travel - John Hernan
Just returned from my holiday to Gran Canaria with my partner. Amazing doesn’t describe John and Tracey Ann well enough. Was a perfect holiday, hotel was beautiful. 100% I will book with John and Tracey Ann again!!

Risposta di Hays Travel - John Hernan
I travel a lot and usually do all my own bookings but for the first time in over 10 years I spoke to John and Tracey and wow they were amazing, they were so responsive, looked at a number of options for me and took all the hard work and made it look easy. They made my booking so easy, I would highly recommend them and would now think twice about a DIY.

Risposta di Hays Travel - John Hernan

Risposta di Hays Travel - John Hernan
Fantastic experience from start to finish. First class service. Thank you so much. Highly recommended

Risposta di Hays Travel - John Hernan
John and Tracey were amazing booking our family cruise. We required two disabled rooms as our twins are both in wheelchairs nothing was an issue and got us a great deal. Communication was excellent. Totally took the stress away from trying to book a holiday online yourself. Will definitely be booking through John and Tracey for all our holidays. Thanks again for doing an amazing job.

Risposta di Hays Travel - John Hernan
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.