Hays Travel - John Hernan Recensioni 120

TrustScore 5 su 5

4,9

Personal Travel Consultant John Hernan, ML1 Motherwell, GB


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Valutata 5 stelle su 5

Amazing experience getting our family holiday booked in again. So so so helpful and polite. Some of the best people to book a holiday with. Never let us down. Couldn’t be more grateful☺️

L'azienda ha risposto

Valutata 5 stelle su 5

Well what can I say???? Another 2 Holidays Booked Via John & Tracey Anne @ Hays Travel First Class Service As Always Very Helpful & Always Has Time To Answer Questions 1000% Definitely Recommend... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

5* experience as always. Won't go else where now. Always the best prices and customer service. This is my 4th or 5th holiday and every time has been amazing. Very personal and polite. We even get xmas... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I don’t think I will ever book a holiday without John and Tracey again. I think yesterday was the 5th holiday they have now helped me with. Their advice, quick responses, knowledge and friendly appro... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenzia viaggi
  2. Agenzia di escursioni in crociera
  3. Agenzia di viaggi in crociera
  4. Fornitore di escursioni culturali
  5. Servizio di cambio valute
  6. Sito di raccolta di viaggi

Scritti dall'azienda

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informazioni di contatto

  • Personal Travel Consultant John Hernan, ML1, Motherwell, Regno Unito

  • 1698616054

4,9

Eccellente

TrustScore 5 su 5

120 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Amazing experience getting our family…

Amazing experience getting our family holiday booked in again. So so so helpful and polite. Some of the best people to book a holiday with. Never let us down. Couldn’t be more grateful☺️

12 maggio 2026
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Risposta di Hays Travel - John Hernan

Hi Kian
Thank you for taking the time to write this lovely review, we really appreciate it.

Have a great holiday when it comes.
John and Tracey Ann xx

Valutata 5 stelle su 5

Well what can I say???

Well what can I say???? Another 2 Holidays Booked Via John & Tracey Anne @ Hays Travel
First Class Service As Always
Very Helpful & Always Has Time To Answer Questions
1000% Definitely Recommend 👍👌👍👌👍👌

10 gennaio 2026
Non scritta su invito
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Risposta di Hays Travel - John Hernan

Well what can we say Ian???, another amazing review from one of our amazing regular customers! and to top it all you are now considering a cruise!!

Thank you once again for trusting us to arrange your family's holidays, it's always a pleasure.

John and Tracey Ann xx

Valutata 5 stelle su 5

Absolutely amazing

Absolutely amazing. So easy to communicate and book with. The best prices. The whole process has been so smooth

29 aprile 2026
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Risposta di Hays Travel - John Hernan

Hi Lisa
Thank for taking the time to leave this lovely review, we really do appreciate it.

John and Tracey Ann xx

Valutata 5 stelle su 5

One of the easiest and bestest…

One of the easiest and bestest experiences booking a holiday, made to feel and ease and secure

27 marzo 2026
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Risposta di Hays Travel - John Hernan

Hi Chantal

Thank you for this review, it was a pleasure getting your cruise for you and the kids, you will love it.

Regards,
John

Valutata 5 stelle su 5

Stress free holiday booking.

This is our second holiday booked through John and tracey and they make the experience so easy and manageable they keep in regular contact and send reminders for when plane bookings and tickets availability, when looking for holidays I always message these first.

24 marzo 2026
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Risposta di Hays Travel - John Hernan

Hi Calley
Thank you so much for this lovely review, it's always a pleasure booking your holidays.

We love it when nice people like you take the time to leave us a review, thank you once again.
Tracey Ann xx

Valutata 5 stelle su 5

The only people you need to book your holidays

I don’t think I will ever book a holiday without John and Tracey again. I think yesterday was the 5th holiday they have now helped me with. Their advice, quick responses, knowledge and friendly approach to their customers is unmatched anywhere else.
Thank you for always giving us an A* service.

18 marzo 2026
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Risposta di Hays Travel - John Hernan

Hi Liz

You are a star, thank you so much for your support as always.

It is a pleasure assisting you and making sure we get the right holiday for you at the right price.

Looking forward to booking your 6th holiday with us! 😀

John and Tracey Ann xx

Valutata 5 stelle su 5

5* experience as always

5* experience as always. Won't go else where now. Always the best prices and customer service. This is my 4th or 5th holiday and every time has been amazing. Very personal and polite. We even get xmas cards! Amazing 👏 highly recommended

15 marzo 2026
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Risposta di Hays Travel - John Hernan

Hi Danni

Thank you so much for taking the time to provide us with another amazing review.

It's always a pleasure booking your holidays and long may this continue!

Thank you once again Danni.

John and Tracey Ann xx

Valutata 5 stelle su 5

John & Tracy Anne Hernan what a team …

John & Tracy Anne Hernan what a team great advisors with a vast knowledge of the travel industry
I am delighted to have been able to book more than a few vacation trips with the expertise , advise and great communication from this “Power House “ duo

23 febbraio 2026
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Risposta di Hays Travel - John Hernan

Hi Jackie

Thanks for this lovely review, we really appreciate you taking the time.

Enjoy your city break to Berlin.

John and Tracey Ann xx

Valutata 5 stelle su 5

Tracey and John from Hays travel were…

Tracey and John from Hays travel were so helpful and responded and resolved our changing holiday requirements with ease and very swiftly, they were attentive with responding to our calls or emails at anytime, I would definitely book my next holiday with them.

17 gennaio 2026
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Risposta di Hays Travel - John Hernan

Hi Danny
Thank you so much for this fantastic review, it is very much appreciated.

It was our pleasure getting things sorted out for you.

Regards
John and Tracey Ann

Valutata 5 stelle su 5

So friendly and explain everything…

So friendly and explain everything going through the process ,,, no question was too much for them and answered honestly ,,, looking forward to dealing with them through the duration to the lead up to my Holiday,,,, 100% would recommend booking with them

1 gennaio 2026
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Risposta di Hays Travel - John Hernan

Hi Mandy
Thank you so much for this lovely review, it was a pleasure organising your first cruise.

We really appreciate when customers take the time to leave us reviews.

Thank you once again.
Regards,
John and Tracey Ann

Valutata 5 stelle su 5

Couldn’t recommend Tracey Ann enough

Couldn’t recommend Tracey Ann enough. Great communication , nothing was too much and helped me find the perfect 1st holiday for my family. Thank you!

22 novembre 2025
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Risposta di Hays Travel - John Hernan

Hi Emma
Thank you for this lovely review, it was an absolute pleasure sorting things out for you and your family.

Especially being your first family holiday, I'm sure you will love Menorca.

Thank you once again.
Tracey Ann xx

Valutata 5 stelle su 5

Outstanding all round!!!

Outstanding all round!!!
Tracey has booked two holidays for us now. She has been outstanding and very attentive to detail - supporting our needs as a single parent family with disability needs. Tracey has helped us identify perfect locations and made the booking and holiday experience seamless. Thank you Tracey. Highly recommended!!!!

14 novembre 2025
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Risposta di Hays Travel - John Hernan

Hi Lisa

Thank you so much for this lovely review, I really appreciate it.

It was a pleasure once more to help you get the holiday that met your specific requirements.

It's things like this that make my job the best in the world!
Tracey Ann xxx

Valutata 5 stelle su 5

Great service John, thank you

I was looking for a cruise and John was able to find exactly what I was needing, and at a great price! The whole process was quick and easy from start to actual booking. Each step dealt with efficiently and my questions answered promptly.
All in all a 5* service, thank you

11 novembre 2025
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Risposta di Hays Travel - John Hernan

Hi Les
Thank you so much for this lovely review, it was a pleasure getting your second cruise booked.

I know you will have a fantastic time with Rachel and Peter.
John

Valutata 5 stelle su 5

Fantastic service again

Fantastic service again. I had an idea and Tracy and John have helped make it reality. Going to be hard jeep it a secret until Christmas 2026 🎄 🎅 🤫

23 ottobre 2025
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Risposta di Hays Travel - John Hernan

It was a pleasure to get you both booked, and thank you for taking the time to leave us a fantastic review.
Christmas 2026 will be here before we know it, time flies by so fast these days.

Valutata 5 stelle su 5

Fabulous service

John and Tracy Ann are extemely patient, attentive and helpful. Despite several changes on my part they have been able to meet our needs. This is the second occasion I have booked with them and I will definitely continue to do so.

19 ottobre 2025
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Risposta di Hays Travel - John Hernan

Hi Laura

Thank you so much for this lovely review, it was a pleasure getting you the cruise that suited your requirements.

Thank you once again.
John and Tracey Ann xx

Valutata 5 stelle su 5

Got good deal on a holiday

Got good deal on a holiday , went above and beyond for us, great communication through out

14 ottobre 2025
Logo di Hays Travel - John Hernan

Risposta di Hays Travel - John Hernan

Hi Lisa

Thank you for taking the time to leave this review, it is very much appreciated.

It was a pleasure getting you and Emma booked last night.

Tracey Ann xx

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