I have bought quite a few things from Gypsabella over the years and I have not been disappointed with the quality or the sizing. They have lovely items and whilst I thought they were mainly for... Leggi di più
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Customer service is effectively nonexistent. I have reached out three times over the past 11 days and haven’t received a single reply. Ignoring customers like this is completely unacceptable. I wo... Leggi di più
L'azienda ha risposto
Bought a pre-order two piece, got delivered well before the time frame. Absolutely gorgeous outfit. The only downside of the outfit is the fastening of the top, it's impossible to fasten on your own a... Leggi di più
Bought the Calypso set from the recent collection and it’s stunning! The care put in and quality is beautiful, can’t wait to purchase something else in the future!
Dettagli dell'azienda
Scritti dall'azienda
Your go to fashion brand for all things EXTRA! We pride ourselves in selling special, unique pieces that are truly outstanding and represent our brands personality. We continue to release new collections that are independently designed by us & made in the UK, with YOU in mind.
Informazioni di contatto
Regno Unito
- www.gypsabella.com
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 48% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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So happy with my purchase
So happy with my purchase, quality was amazing and the staff so helpful when I had a question about my order. I have been ordering from Gypsabella for years an always loved everything!
Horrible staff
Awful customer service and awful quality of clothing. All from China. Staff member ‘Ava’ is so unbelievably rude and unprofessional. Posted on TikTok laughing about unhappy customers, glad to see our stress after being scammed out of a lot of money has made you laugh… what happens when you have children working for you! Avoid this awful company

Risposta di Gypsabella Official
Bad customer service does not refund on…
Bad customer service does not refund on dates given have to constantly chase it told refund would be on a certain date still waiting for refund !!

Risposta di Gypsabella Official
11 days later and still no refund and been ignored
Sent my items back in good time and still no refund, I have been emailing since 1st May regarding my refund and even sent an Instagram message still no reply. I have tracked my return and they signed for this on 1st May. Won’t use again

Risposta di Gypsabella Official
What a gorgeous brand
What a gorgeous brand! Such lovely stuff and what amazing customer service. The girls couldn’t have been more friendly! So exciting to see an owner led business doing so well!
Will defo be purchasing again! Can’t wait for the summer in my gorgeous dress!
I recently ordered the leather dress in…
I recently ordered the leather dress in yellow, it was better than i expected. The material was amazing, and was just as described. I have a party the end of this month and have already been eyeing up the black lace dress! There are quite pricey, but you definitely get what you pay for. Would 100% order again, no complaints.
i orderred the lace top on pre order…
i orderred the lace top on pre order came on time but it’s so small i’m a 10/12 so ordered my right size it wouldn’t even go past my shoulders my daughter in law in a 8 and it fitted her it was stunning and quality was amazing but don’t no how there doing there sizing

Risposta di Gypsabella Official
Dress arrived really quickly
Dress arrived really quickly. Looks exactly as it does online. Absolutely stunning. I love it!!!
Absolutely made up with all 3 of my…
Absolutely made up with all 3 of my orders came so quick too amazing quality and fits amazing 🩵
Beautiful dress
Quick delivery dress is beautiful good quality product and different to other clothes sites
Hands down the BEST
I’ve come across a lot of fashion brands over the years, but Gypsabella genuinely stands out for all the right reasons. I’m a returning customer… I mean, can you blame me?
Every single piece they create is out of this world & the quality is exceptional. From the moment I received my first order, I could tell how much care goes into the design, fabrics & overall finish. Nothing feels rushed or mass produced.
What I love most is how effortlessly wearable everything is. Every outfit I’ve had from them has brought me nothing but compliments, with people constantly asking where my clothes are from.
Ordering was easy, delivery was quick & their customer service is 10/10. It’s rare to find a brand that gets everything right, but Gypsabella absolutely does ✨
Awful company after been given the…
Awful company after been given the wrong parcel dress and trousers instead of lace top and trousers ,I proceed to drive up the unit to get it changed ,to save another wasted Jorney again, tried the top on in the unit toilets ,I only looked at the front of the lace top because I couldn’t not see the back ,when I came to wear the top ,it was pointed out to me ,that the lace had holes in the back ,so I drove back up to the unit once again ,to be told I could not change the top as it had been tried on in the unit ,and all items are checked ,how can it have been checked if I was given the wrong order and there was thousands of parcels to go out for the grand national therefore my parcel was not checked the garment was still in bag with labels attached ,bought from this company many times wound never by from them again
The best in the business as always
The best in the business. Great customer service delivery is always really fast even with pre order items I always receive my items the day after the items are back in stock! So happy with the new collection I’ve just got the gorgeous blue lace top with trousers for nephews christening and it’s perfect 🩵
I am writing to express my concern…
I am writing to express my concern regarding an order I placed over a week ago for a dress that has not yet arrived. I would appreciate any updates on the status of this order, as I find the delay quite disappointing. Thank you for your assistance.

Risposta di Gypsabella Official
Customer service
Lovely, friendly amazing customer service, very responsive.
Was sent wrong size
Top was beautiful but ordered size 14/16 as it was lace was sent a size 10 my daughter could just fit in it .Was very disappointed.yes I could if returned it but I had to pay tracking package so would of lost more money.But it was delivered on time .Received order 10 th April.
I have been a customer of Gypsabella…
I have been a customer of Gypsabella for around three years now, always end up buying from their drops for my special occasions, birthdays, NYE etc! Purchased the most gorg set for the races & got so many compliments from everybody there. I met Abby once at the shop she had in aintree and she couldn’t have done enough for me, helping me style the dress etc. Such good value for money too!!!😍
I ordered a dress on the presale they…
I ordered a dress on the presale they kept me up to date, also chatted to me via their social media’s (TikTok and instagram). My dress is beautiful, great quality and size perfect x
Pre-order Item arrived on time and as…
Pre-order Item arrived on time and as described. Even hand delivered by the business owner to ensure the item arrived in time for ladies day! Great service!!!!
Absolutely amazing designs and the best…
Absolutely amazing designs and the best customer service. I placed a pre order for the races and was worried if it would come in time so I emailed gypsabella and they emailed back almost instantly with all the information on who will be delivering and when it will arrive. Lo and behold it came exactly when they said and was in time for the races the team were so lovely and kept everyone updated on there instagram with any delays. Will 100% be ordering again the dress was stunning fit perfectly and I can’t wait to wear it at the races. Don’t believe all the negative reviews you see! X
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