Gypsabella Official Recensioni 

498
TrustScore 4 su 5

4,0

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Bought the Calypso set from the recent collection and it’s stunning! The care put in and quality is beautiful, can’t wait to purchase something else in the future!

Valutata 5 stelle su 5

Bought a pre-order two piece, got delivered well before the time frame. Absolutely gorgeous outfit. The only downside of the outfit is the fastening of the top, it's impossible to fasten on your own a... Leggi di più

Valutata 1 stelle su 5

Customer service is effectively nonexistent. I have reached out three times over the past 11 days and haven’t received a single reply. Ignoring customers like this is completely unacceptable. I wo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I absolutely LOVE my outfit it’s fitted so well true to size and the material is absolutely stunning could not of asked for better . And also arrived next day without paying next day delivery . AMAZE... Leggi di più

Dettagli dell'azienda

  1. Negozio di abbigliamento
  2. Designer di moda

Scritti dall'azienda

Your go to fashion brand for all things EXTRA! We pride ourselves in selling special, unique pieces that are truly outstanding and represent our brands personality. We continue to release new collections that are independently designed by us & made in the UK, with YOU in mind.


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

498 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 48% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,0

Tutte le recensioni

(498)

138 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent items

Excellent items, very flattering and timeless pieces that will stay in my wardrobe for many years. Great customer service and social media coverage is amazing!! Can always count on gypsabella for a lovely outfit !!

19 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Hi brilliant experience I have order…

Hi brilliant experience I have order items of her before amazing but this is the first time preorder two jackets one for me and my daughter panicked a bit but that’s just me 🙈they got back to me really quick and assured me the two items were on there way
10 /10 just love design of the clothes in the collection perfect Denise

21 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

Nearly 4 weeks and no refund!

Nearly 4 weeks and no refund!
No reply to emails!! Awful customer service

28 maggio 2026
Non scritta su invito
Logo di Gypsabella Official

Risposta di Gypsabella Official

Hello Bethany

Thank you for taking the time to leave a review.

I can see that this has now been resolved with you via email.

Kind Regards
The Gypsabella Team

Valutata 2 stelle su 5

beautiful dress - but didn't arrive in time for my event

the dress i ordered was beautiful. unfortunately, i didn't receive my dress in time for my birthday event which is the only reason i ordered this dress. just very disappointed as there firstly was a stock error and was told they didn't have my size. they subsequently sent me out another size and it was shipped well in advanced to arrive to me in time however it never did. it took 3+ weeks to receive the dress despite paying express shipping and thought almost a month in advanced would have ensured i received it well before my event. i was super excited to wear this.

2 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

Absolutely disgusting company

Absolutely disgusting company.
DO NOT PURCHASE.
Won’t give me a refund after having my dress for 14 days when I’ve returned it.

Communication with this company is appalling,
All round scam company.

8 giugno 2026
Non scritta su invito
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Risposta di Gypsabella Official

Hello Becky

Thank you for taking the time to leave a review.

I have requested further information from you so that I can look in to this.

Kind Regards
The Gypsabella Team

Valutata 5 stelle su 5

Great purchase

Very simple to order from, I ordered the cream lace maxi skirt which advised pre order
1st June, however I received it in 29th May so
Earlier than expected.
Absolutely stunning piece, high end quality aswell - will definately be a wardrobe staple I’d
Say 🙌🏼

1 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Hands down the best designs and service!

The most beautiful designs and fantastic customer service. I’m in the US so shipping and returns right now can be challenging but they are incredibly responsive and the one time I had an issue, they addressed immediately when they knew about it. I’m a repeat customer over and over for vacay and events!

1 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Bought the SLOANE Boxer knickers and…

Bought the SLOANE Boxer knickers and Bra
They both fit perfect, and is an essential for underneath sheer clothing, very comfortable, and a must have for everyone.
They are very comfortable, an would definitely order again if Nude a Black come in.
The perfect essential peice to your outfits.

15 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

5 stars 🌟

Ordered the crochet shorts/jacket set. I’m not a shorts girl but love these they are the perfect shorts and matching jacket is just beautiful. Lovely quality and well priced. I ordered am xs I’m a 6-8 and fits perfectly
Ordering process very easy this was a pre order and came a few days ahead of expected. So happy with my purchases

26 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

SPEECHLESS….

I’m sorry but the outfit I received is AMAZING!! The quality is unbelievable and it has made me feel so confident. Will 100% be purchasing again and I cannot wait to wear my outfit out xxx

23 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Very happy person.

When my parcel arrived, it was packed perfect and when I opened everything inside was to perfection and the material was lovely very happy with my order and will gladly order again

6 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

So happy with my purchase

So happy with my purchase, quality was amazing and the staff so helpful when I had a question about my order. I have been ordering from Gypsabella for years an always loved everything!

6 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

Horrible staff

Awful customer service and awful quality of clothing. All from China. Staff member ‘Ava’ is so unbelievably rude and unprofessional. Posted on TikTok laughing about unhappy customers, glad to see our stress after being scammed out of a lot of money has made you laugh… what happens when you have children working for you! Avoid this awful company

13 maggio 2026
Non scritta su invito
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Risposta di Gypsabella Official

Hello

Thank you for taking the time to leave a review, however we have been unable to look in to this as we can't find any emails from 'K Price' and when we requested further information you didn't provide us with any.

If you would like to get back in touch so we can look in to this for you, please email us enquiries@gypsabella.com

Kind Regards
The Gypsabella Team

Valutata 1 stelle su 5

Bad customer service does not refund on…

Bad customer service does not refund on dates given have to constantly chase it told refund would be on a certain date still waiting for refund !!

3 aprile 2026
Non scritta su invito
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Risposta di Gypsabella Official

Hello Sarah

Thank you for taking the time to leave a review.

We have been unable to look in to this for you as your review only has your first name, and when we have requested further information you haven't replied.

If you could get in touch with us enquiries@gypsabella.com I will look in to this for you.

Kind Regards
The Gypsabella Team

Valutata 1 stelle su 5

11 days later and still no refund and been ignored

Sent my items back in good time and still no refund, I have been emailing since 1st May regarding my refund and even sent an Instagram message still no reply. I have tracked my return and they signed for this on 1st May. Won’t use again

1 maggio 2026
Non scritta su invito
Logo di Gypsabella Official

Risposta di Gypsabella Official

Hello Danielle
Thank you for taking the time to leave us a review.
All returns are processed within 14 working days, this is stated on our website. If your return was delivered to us on 1st May, your return will be processed by 22nd May, as working days do not include bank holidays or weekends.
Our contact is via email only, we do not respond to Instagram messages. All of our emails are responded to within 1-2 working days. If you email multiple times on the same email thread, this will push your email to the back of the queue as we work in date order from oldest first.
Kind Regards
The Gypsabella Team

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