Go Scotland Tours Recensioni 

294
TrustScore 5 su 5

4,8

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I had planned an 8-day solo trip with a very specific itinerary I wanted to follow and Mike helped to make that happen. Communication during the planning process and in the weeks leading up to the tr... Leggi di più

Valutata 5 stelle su 5

Micheal is a very knowledgeable historian, giving much insight as we toured the sites. He offered tips for our stay in Edinburgh. We also made a quick stop at a market so we could pick up a few ess... Leggi di più

Valutata 4 stelle su 5

Rachel gave a very good tour around the Royal Mile and Edinburgh Castle on New Year's Day. Very informative. My daughter made sure to hustle right to the front at each stop to learn every fascinatin... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The best tour in the Brishish Isles. Our tour guide Alisdair Macdonald was superb with his knowledge, wit, and ability to make us feel really Comfortable. We took an 11 hour tour from our cruise sh... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Tour operator

Informazioni fornite da varie fonti esterne

The place to book Scotland Tours from Edinburgh, Glasgow and Inverness tours to Scottish Highlands, Loch Ness, Skye, sightseeing Scotland tours and private tours Scotland. www.goscotlandtours.com/about-us www.goscotlandtours.com/faqs


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

294 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(294)

8 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Good trip

Very enjoyable trip. Saw lots of places within a 2 day tour. The host was amazing, she was amazing and she was from Fort William ♡

The only thing I would advise against is stating that people will be in a b&b but really staying in someone's private flat. Also no option to book it yourself is a minus.

28 agosto 2019
Non scritta su invito
Logo di Go Scotland Tours

Risposta di Go Scotland Tours

Hi Alex,

Thank you for your lovely review. I'm so pleased you enjoyed the trip and the guide.
I'm sorry the accommodation didn't live up to your expectations and we will certainly look at this in future. I'll pass your comments into the supplier for their review.
We do hope you think of us again for your next trip to Bonnie Scotland

Haste ye back!

Regards
Lorna

Valutata 4 stelle su 5

Go Scotland

Loved our tour and tour guide! Suggest a larger van. The front seat is really not comfortable for 3 people. There s no where for the middle passenger to put their left leg.

28 agosto 2019
Non scritta su invito
Logo di Go Scotland Tours

Risposta di Go Scotland Tours

Hi Brenda,
Thank you for your kind review. Its great to hear you loved the tour despite the seat issue. I will of course pass this onto our guides and drivers to keep in mind for the future. thank you for bringing this to out attention. We cant wait to meet again.

Haste ye back!

Regards
Lorna

Valutata 5 stelle su 5

Our guide was good with kids...

Our guide was good with kids and very knowledgeable. He was patient with the varying needs of a large family.

We had a great time seeing Falkland, Glamis, and Scone castles and learned a lot about them along the way!

27 agosto 2019
Non scritta su invito
Logo di Go Scotland Tours

Risposta di Go Scotland Tours

Hi Josh,

Thank you for your 5 star review, it is very much appreciated. I'm thrilled to hear that your family enjoyed your visit with us and that our guide made your trip exiting and knowledgeable. That is how we do things! We look forward to welcoming you all back soon.

Haste ye back!

Regards
Lorna

Valutata 5 stelle su 5

Well organised

Well organised. excellent guide. Good value for money. Perfect weather!-what more could you ask?
Paul T
South Australia

27 agosto 2019
Non scritta su invito
Logo di Go Scotland Tours

Risposta di Go Scotland Tours

Hi Paul,

Thanks for the review and the 5 -stars. It is very much appreciated and were so happy you enjoyed your time with us and found it value for money. We do hope that you will think of us again for your next big Scottish adventure.

Haste ye back!

Regards
Lorna

Valutata 5 stelle su 5

Best tour of Edinburgh! Highlight of vacation!

We had the BEST tour of Edinburgh with lots of great history information about all of the places we went. Our guide was fabulous and so knowledgeable. We loved Go Scotland Tours... It was the highlight of our entire vacation. Clearly 5 star treatment!

27 agosto 2019
Non scritta su invito
Logo di Go Scotland Tours

Risposta di Go Scotland Tours

Hi Jude,

Wow thank you for such a thoughtful and enthusiastic review. Hearing that the tour made your entire vacations is great and ill pass all your comments onto the driver. We're so happy you enjoyed our wonderful city and cant wait to see you again.

Haste ye back!

Regards
Lorna

Valutata 5 stelle su 5

We had an excellent tour with "Go…

We had an excellent tour with "Go Scotland." Nick, was our tour guide and he was great and informative. The couch or bus that we were on was about half the size of a typical unit. My wife is semi handicap and uses a walker. With the smaller couch, she did not feel as rushed and the steps getting on and off the bus was not as high.
We felt that it was a better experience than being on a larger touring
couch.
Guy & Judy

26 agosto 2019
Non scritta su invito
Logo di Go Scotland Tours

Risposta di Go Scotland Tours

Hi,

Thank you for such a lovely review. Nick will be thrilled to hear your lovely comments. We have a range of vehicles to suit so I'm very pleased you found our coach just right. We can wait to welcome you home.

Haste ye back

Regards
Lorna

Valutata 5 stelle su 5

it was a great experience sightseeing…

it was a great experience sightseeing unforgettable landmarks,we had good weather,and our driver was very knowledgeable,he also give us time to explore on our own I will recommend go Scotland tours.i will give Timerbush a 5 Star, pick up from port was easy keep doing this and you will get a lot of customers.

26 agosto 2019
Non scritta su invito
Logo di Go Scotland Tours

Risposta di Go Scotland Tours

Hi Theresa,

Thank you for your 5-star review. It very much appreciated. I will of course pass your lovely comments onto your driver and Timberbush. We are so glad you were able to experience Scotland. We are very proud and just love to show it off.

Haste ye back!

Regards
Lorna

Valutata 1 stelle su 5

We booked the tour to be able to see…

We booked the tour to be able to see puffins as this was part of the advertisement. We were told on the day that we were on the wrong side of the island to see puffins so this was very disappointing.
Also on the way back to the ferry we were given exactly 12 minutes to look around the Italian chapel, again very disappointing.

26 agosto 2019
Non scritta su invito
Logo di Go Scotland Tours

Risposta di Go Scotland Tours

Hi Elaine,
Thank you for taking the time to share your comments. We are disappointed to hear your trip didn’t live up to expectations. Tour routes and destinations are sometimes changed due to weather or travel restrictions so we apologise you were not able to see the puffins on this trip. Also for the shortstop to the Italian Chapel. If the driver had more time before your ferry they would have loved to of given you longer to experience this local site. We try our best to ensure sufficient time at all the sights however this is at times out with our control.
We do hope that despite your initial issues, you would think of us for your future arrangements in Scotland and we would be more than happy to offer a specialised quote.
Haste ye back!

Regards
Lorna

Valutata 5 stelle su 5

Excellent tour

Excellent tour, full of unforgettable landscapes, splendid views and lots of information. Thank GoScotlandTours for this experience.

26 agosto 2019
Non scritta su invito
Logo di Go Scotland Tours

Risposta di Go Scotland Tours

Hi,

Thank you so much for your 5-star review. Its very much appreciated. It so lovely to hear you enjoyed your trip to Scotland and all the sights we have to offer. We cant wait to see you again.

Haste ye back!

Regards
Lorna

Valutata 3 stelle su 5

Opportunity for Improved Communication

While booking was easy to arrange for a private day tour to Isle of Skye when my husband and I along with another couple were in Inverness, somehow arrangements for departure from our hotel got relayed to the driver incorrectly the morning of departure. Despite confirming the arrangements beforehand, we arose early for breakfast and began our wait. At ten past the appointed time, I contacted the office where I was assured we were indeed in the schedule but the woman I spoke to could offer no more than the driver must be delayed in traffic. When he’d still not arrived 35 minutes past, I had the hotel call only to discover the driver had indeed arrived....at a hotel across town. When the driver did arrive he was profusely apologetic explaining he’d been give the wrong information. We proceeded about our day, which was fine albeit disappointing only due to the rainy weather which obviously no one had control over (but contributed to our overall end assessment a private tour was an indulgent expense) however, equally disappointing was the fact we never heard from anyone at the booking office to provide us updated regarding the delay or apologies for any inconvenience. Having experience with private tours throughout Europe, I’d have to say I found this the least professional in that respect

26 agosto 2019
Non scritta su invito
Logo di Go Scotland Tours

Risposta di Go Scotland Tours

Hi,

Thank you for your review. We are disappointed to hear that the arrangements didn’t go as planned and apologies again about the confusion with the guide. We try our best to ensure the tours run as smoothly as possible and on this occasion that did not happen so once again we wish to offer our apologies. We will certainly look into our procedures for the future. I am glad you were able to enjoy the beauty that is Scotland despite the set back at the beginning. We do hope to welcome you back soon.

Haste ye back!

Regards
Lorna

Valutata 5 stelle su 5

I had a very fantastic shore tour on…

I had a very fantastic shore tour on last may with the orchestra docking in Glasgow.
Superb and long tour through Stirling and Loch Lomond.
Luxury van with leather seats and only 9 people from the boat.
I am so sorry I forgot the guide's-driver's name ! He must be around 50 and is British. He is really very professionnal, perfect because he knows so many things on so many different topices.
Precise and much knowledgable.
Very clear, never boring and very courteous.
He spoke clearly and was understable even by french natives !
I would recommend your company for the service, the price the exceptionnal level of efficiency for a very successful tour.

6 giugno 2019
Non scritta su invito
Logo di Go Scotland Tours

Risposta di Go Scotland Tours

Hi
Thank you so much for your 5-star review. We really do appreciate it. It's great to hear you enjoyed your shore excursion with us and ill be sure to pass the comments onto the driver. We are very proud to be called exceptional and cant wait to welcome you home soon.

Haste ye back!

Regards
Lorna

Valutata 3 stelle su 5

It was obvious GoScotlandtours…

It was obvious GoScotlandtours subcontracts it's work out; the driver had a write up of our tour but there was a half hour difference in start time than what we had from you via e-mail; however, he was a 1/2 late so he showed up at 9 am which was our scheduled time to meet.
He did not have the same itinerary of points of interest to see as we had in our copy - we had two more than him . We never made it to Cava Cairns except to sit in a car for three minutes and view at a distance; we did not make Cadwell Castle due to time limitations - driver thought we would run out of and there were 5 buses sitting in the parking lot.
The driver was knowledgeable about what we did see and customer friendly. This was a very expensive tour and there was not enough time to see adequately many of the points of interest.
Edward O'Brien

26 agosto 2019
Non scritta su invito
Logo di Go Scotland Tours

Risposta di Go Scotland Tours

Hi Edward,

Thank you for your review. Again we are sad and disappointed to hear your trip was not 100% satisfactory. As we are dealing with this issue direct can I thank you for your review and advise you will receive a personal email from us shortly.
Thank you for your custom and as always we cannot wait to welcome you home.
Haste ye back!

Regards
Lorna

Valutata 5 stelle su 5

Orkney

Fantastic tour the trip to Orkney was the best part of our vacation. The tour guide was very knowledgeable and friendly. I would recommend this tour to anyone wishing to visit Scotland

26 agosto 2019
Non scritta su invito
Logo di Go Scotland Tours

Risposta di Go Scotland Tours

Hi Margaret,

Thank you for your review. It was very kind of you. Orkney is such a fascinating place so I'm glad you were able to enjoy it. It’s absolutely one of my favourite places in Scotland. Thank you for taking the time to tell us how much you enjoyed your trip.

We cant wait to see you again soon.

Haste ye back!

Regards
Lorna

Valutata 5 stelle su 5

Scottish Highland Tour

We had a great tour with John our tour guide. He was very informative and we loved that he played the bagpipes for us at every stop. Thank you for a great day! We really enjoyed seeing the Scottish Highlands!

26 agosto 2019
Non scritta su invito
Logo di Go Scotland Tours

Risposta di Go Scotland Tours

Hi,

Thank you for your lovely review. It's great to hear john gave you the royal welcome at each stop! I'll be sure to let him know just how much you enjoyed his bagpipes. Please do think of us for your next big Scottish adventure.

We cant wait to see you again soon.

Haste ye back!

Regards
Lorna

Valutata 5 stelle su 5

Enjoyable Trip to the Orkneys

We had an enjoyable trip from Edinburgh to the Orkney isles and back in every aspect.
The tour was well planned out and the accommodations were all very nice with outstanding friendly and helpful hosts.
Top of the list was our driver/ guide Seana. She was exeptionally committed, joyful and cordial. Her stories were always informative and funny and she showed us many locations even beyond the itinerary. There was always sufficiant time at the sites and many photo and refreshment stops on the way.

We would recommend the trip and the tour operator to everybody.

Arostan

26 agosto 2019
Non scritta su invito
Logo di Go Scotland Tours

Risposta di Go Scotland Tours

Hi Arostan,

Thank you for your kind review. I'm thrilled to hear you had a great time in Orkney and even more so to hear Seana made your trip extra special. Orkney is no.1 at the moment for Scottish tours and I'm glad you got to experience such a wonderful and welcoming part of our country.

We cant wait to see you again soon.

Haste ye back!

Regards
Lorna

Valutata 4 stelle su 5

The tour is wonderful

The tour is wonderful. It would be better if we get more time to explore Glencoe.

26 agosto 2019
Non scritta su invito
Logo di Go Scotland Tours

Risposta di Go Scotland Tours

Hi,

Thank you for your kind review. We appreciate your feedback. I have taken your feedback about Glencoe to the drivers. Thank you for bringing this to out attention.

We hope to see you again real soon.

Haste ye back!

Regards
Lorna

Valutata 5 stelle su 5

These guys were awesome and very…

These guys were awesome and very knowledgeable about Scotland! I have had better excursions with go Scotland over the ones provided to the cruise line. I would highly recommend go Scotland tours.

25 agosto 2019
Non scritta su invito
Logo di Go Scotland Tours

Risposta di Go Scotland Tours

Hi Travis,

What a lovely review, thank you very much! That is such lovely feedback to hear and ill let all involved know. We pride ourselves on our knowledge and passion for Scotland so this is great to show us we are on the right track.

Haste ye back!

Regards
Lorna

Valutata 5 stelle su 5

The best tour in the Brishish Isles

The best tour in the Brishish Isles. Our tour guide Alisdair Macdonald was superb with his knowledge, wit, and ability to make us feel really Comfortable. We took an 11 hour tour from our cruise ship dock in Greenock up thru the highlands, with stops, to Sterling Castle and then on thru Edinburgh and back to Greenock Great experience

25 agosto 2019
Non scritta su invito
Logo di Go Scotland Tours

Risposta di Go Scotland Tours

Hi Frank,

I'm so happy to read this review and thank you for such kind words. Alasdair will be so pleased to hear your kind words and i will of course pass them on. You really did get to experience the best of Scotland in one day and we really do hope you will think of us again for your next big adventure.

Haste ye back!

Regards
Lorna

Valutata 2 stelle su 5

The schedule was not properly…

The schedule was not properly organised. For some stops it is given too much time, whereas others cannot be completely seen because of the short amount of time given. The tour finished an hour and a half before it was said on the website.

25 agosto 2019
Non scritta su invito
Logo di Go Scotland Tours

Risposta di Go Scotland Tours

Hi Angel,

We are sorry to hear that the tour did not go as planned.
Since you travelled on one of our most popular tours we will need to look into your comments as we've never had this feedback before. We are sorry to hear it finished early and on occasion we know traffic and other factors can affect us but I will find out the reason.
Thank you for bringing this to our attention and we really do wish to welcome you back soon.

Haste ye back!

Regards
Lorna

Valutata 4 stelle su 5

Nice Tour.

Tour was nice.

24 agosto 2019
Non scritta su invito
Logo di Go Scotland Tours

Risposta di Go Scotland Tours

Hi Nitul,

Thank you kindly for your review. It's very much appreciated. We are glad to hear you enjoyed your tour.

Haste ye back!

Regards
Lorna

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più