GO Outdoors - Wakefield Recensioni 

4634
•
TrustScore 5 su 5

4,9

Hostingley Lane, Middlestown, WF4 4PZ Wakefield, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I chose a jacket I really liked but unfortunately my size was not on display. A lovely lady named Mikala (?) checked the stock then advised I could order on line and collect from the store which is wh... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

We went to the store searching for walking boots & a pair of walking trousers for my ten year old son, for his upcoming 3 peaks challenge football team fundraiser. After looking round we were assisted... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Went looking for some shorts today but very limited stock on regular rails. Ruth broke from the task she was doing and looked in the stock room and referred me ro the Sale rail - a very helpful an... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great quality products by respected brands, visited the Wakefield (Horbury) store today, exchanged a top I bought online and purvhased a jacket. Mandie and Kirsty helped me with my transactions and g... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. anche in
  3. Club di arrampicata
  4. Negozio di abbigliamento activewear
  5. Negozio di articoli per la corsa
  6. Negozio di biciclette
  7. Servizio di equitazione

Informazioni su GO Outdoors - Wakefield

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • Hostingley Lane, Middlestown, WF4 4PZ, Wakefield, Regno Unito

  • 01924 978026

4,9

Eccellente

TrustScore 5 su 5

5K recensioni

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4,9

Tutte le recensioni

(4634)

36.702 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great prices

Great prices, nice girl Emma on the tills, helpful and friendly, thank you.

3 ottobre 2026
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Logo di GO Outdoors - Wakefield

Risposta di GO Outdoors - Wakefield

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Ruth was a brilliant help

Ruth was a brilliant help - it was like having my own personal shopping assistant. She took me everywhere I needed to go & even helped with technical washing instructions for my outdoors kit. Highly recommended, thank yoooo!

8 ottobre 2026
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Logo di GO Outdoors - Wakefield

Risposta di GO Outdoors - Wakefield

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Ruth was absolutely brilliant today she…

Ruth was absolutely brilliant today she helped my mum with sizing for some walking trousers and kept and going getting different sizes for her to try on, lovely lady and very helpful!

8 ottobre 2026
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Logo di GO Outdoors - Wakefield

Risposta di GO Outdoors - Wakefield

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Ruth was very efficient and friendly

7 ottobre 2026
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Logo di GO Outdoors - Wakefield

Risposta di GO Outdoors - Wakefield

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Ruth was very helpful

Ruth was very helpful and spent time advising and showing us where to start. My wife bought two pairs of trousers.

6 ottobre 2026
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Logo di GO Outdoors - Wakefield

Risposta di GO Outdoors - Wakefield

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Valutata 4 stelle su 5

Good experience

Good experience, Emily was very helpful and knowledgeable.
Some of the pricing a little mixed up but quickly resolved by Emily.

4 ottobre 2026
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Logo di GO Outdoors - Wakefield

Risposta di GO Outdoors - Wakefield

Thanks for the 4 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I was served by a lovely lady called…

I was served by a lovely lady called Ruth, she was very polite friendly and helpful. I visit this store quite a lot and are very satisfied with my purchases .
Verity from Wakefield

30 settembre 2026
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Logo di GO Outdoors - Wakefield

Risposta di GO Outdoors - Wakefield

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Thank you for your help and advice Ruth

Very easy to get to store and park car. Once inside we wanted to purchase a waterproof jacket for a man. Surrounded by so much choice, Ruth came to our aid.
She showed my husband a couple which were suitable for the purpose (dog walking).
My husband couldn't decide so Ruth prompted him to choose the style and colour that suited him perfectly. Excellent service.

27 settembre 2026
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Logo di GO Outdoors - Wakefield

Risposta di GO Outdoors - Wakefield

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great service at the store today

Great service at the store today. I needed assistance with a return and exchange, both Leeann and Mya were very helpful. Leeann was very friendly despite it nearly being closing time!

27 settembre 2026
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Logo di GO Outdoors - Wakefield

Risposta di GO Outdoors - Wakefield

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Went looking for some shorts

Went looking for some shorts today but very limited stock on regular rails.
Ruth broke from the task she was doing and looked in the stock room and referred me ro the Sale rail - a very helpful and pleasant manner.
Found some t-shirts anyway and Ruth advised how to present these at checkout to ensure the correct discounts were applied.
Emma on the checkout was equally pleasant and talked about my shopping experience today

24 settembre 2026
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Logo di GO Outdoors - Wakefield

Risposta di GO Outdoors - Wakefield

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Ruth who assisted us was brilliant with…

Ruth who assisted us was brilliant with helping us fined what we needed,very smiley and chatty

24 settembre 2026
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Logo di GO Outdoors - Wakefield

Risposta di GO Outdoors - Wakefield

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Rab Slippers

Purchased my second pair of Rab outdoor camping slippers... absolutely fantastic for both home or going wild!!
Emma was most helpful as always!

20 settembre 2026
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Risposta di GO Outdoors - Wakefield

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Martin excellent customer service skills

I went into the shop today 23/9/2026, to purchase a couple of items some of which I were unsure on what would be best suited to my needs. A friendly employee came over to assist me and his knowledge shone through as did his warmth and genuine customer service skills.

Martin you are amazing I left feeling pleased with purchases and also confident in how to use them

23 settembre 2026
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Logo di GO Outdoors - Wakefield

Risposta di GO Outdoors - Wakefield

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Good staff

A quick visit for a 'cag in a bag' for a grandchild. Found what I needed. No help required by shop floor staff.
went to the tills. Checked out by Emma who was engaging and professional. A good.

21 settembre 2026
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Logo di GO Outdoors - Wakefield

Risposta di GO Outdoors - Wakefield

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Price matching kind staff!

Myself and my husband visited the Wakefield store it is by far the one with the BEST STAFF. Daniela and Erin were so kind and paitent. We had peace matched my husbands walking boots and were refunded over £40. Price match anything instore find it cheaper online in your size they will refund in 7 days or at the till there and then if you show evidence. SIGNAL isnt great at this store so perhaps do your price matchijg prior to your visit. We then also found my Salomon boots cheaper online than in the store and used the refund towards minus the price match and they were £80.88 in the end! Boots advertised for £154 were half price absolutely over the moon and it was made easier by the flexibility of the helpful staff. Happy walking for us ☺️

18 settembre 2026
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Logo di GO Outdoors - Wakefield

Risposta di GO Outdoors - Wakefield

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valutata 4 stelle su 5

Brilliant staff in Horbury and Leeds…

Brilliant staff in Horbury and Leeds bike area.
Extremely helpful and knowledgable. We went to Leeds to see the larger size bike before ordering. Andy at Horbury bridge did a great job putting my sons bike together, and helping size the helmet.
Only downside was the stores couldn't order the bike, we had to do that on line to be delivered to the store, so neither of the stores who contributed to the purchase get the sale.

2 settembre 2026
Logo di GO Outdoors - Wakefield

Risposta di GO Outdoors - Wakefield

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Tent

Assisted by Ruth this morning, looking for a tent I found online and showing four in stock, sadly there were none on the shelf but, we found a similar tent that meets my requirements.
Ruth and all the staff I met today were all very helpful and polite. 👍🏻

10 settembre 2026
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Logo di GO Outdoors - Wakefield

Risposta di GO Outdoors - Wakefield

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 1 stelle su 5

Poor communication

Poor communication, ordered the items (two chairs) 84 in stock. Went to collect to be told they in fact wasn’t in stock and then completely put out of stock across all the shops and all of there sister company sites. Was refunded one chair and then had to ring several times to get the second one refunded. Poor customer service and experience.

23 agosto 2026
Logo di GO Outdoors - Wakefield

Risposta di GO Outdoors - Wakefield

We are very sorry that your order was cancelled due to a stock error.

While we do always aim for our website to correctly reflect our stock levels, on occasion errors can occur and we apologise that your order was affected.

We can see that you have been in contact with our Customer Care Team over the phone and that a full refund has been issued for the order.

We hope that we can be of assistance again in the future to improve upon your experience.

Kind regards,
GO Outdoors Customer Care Team

Valutata 5 stelle su 5

Very good experience

Ruth was very helpful in store today. She answered our questions and was very friendly.

9 settembre 2026
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Logo di GO Outdoors - Wakefield

Risposta di GO Outdoors - Wakefield

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 4 stelle su 5

Kids walking trousers & boots

We went to the store searching for walking boots & a pair of walking trousers for my ten year old son, for his upcoming 3 peaks challenge football team fundraiser. After looking round we were assisted by Ruth who was lovely, really friendly & helpful. Although we were not able to find a pair that quite fitted even with help, due to my son being petite for his age, Ruth suggested a pair of waterproof/ wind proof trousers which could go over the top of his normal shorts which had a elasticated band. She also checked his walking boots fitted comfortably too for us. Thank you Ruth for your help, product knowledge & brilliant customer service skills

24 agosto 2026
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Logo di GO Outdoors - Wakefield

Risposta di GO Outdoors - Wakefield

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

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