GO Outdoors - Swindon Recensioni 

3413
TrustScore 5 su 5

4,8

Ocotal Way, County Road, SN1 2EJ Swindon, GB


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Valutata 5 stelle su 5

Amy was so patient and helpful when I bought my riding gear today. She offered great advice and thoughtful suggestions, making the whole experience a pleasure. Fantastic service. Thank you, Amy!

L'azienda ha risposto

Valutata 5 stelle su 5

A big thank you to Eliza who was very helpful, kind and reliable; in helping me secure walking trousers and a tent. Swindon GO, great store with friendly staff that are always happy to help.

L'azienda ha risposto

Valutata 2 stelle su 5

The jacket itself is brilliant, It packs down easily, breathes well, and delivers exactly what you’d expect from Montane. ​The buying process, however, was a complete shambles. After checking local... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Firstly, plenty of stock in store, I had absolutely no trouble locating what I was visiting for. Secondly huge thanks to Rob in the fishing section for not only finding the specific rod I was lookin... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. Negozio di abbigliamento activewear
  3. Negozio di biciclette
  4. Club di arrampicata
  5. Servizio di equitazione
  6. Negozio di articoli per la corsa

Informazioni su GO Outdoors - Swindon

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • Ocotal Way, County Road, SN1 2EJ, Swindon, Regno Unito

  • 01793 236758

4,8

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
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3 stelle
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4,8

Tutte le recensioni

(3413)

35.134 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

First class fishing section

Firstly, plenty of stock in store, I had absolutely no trouble locating what I was visiting for. Secondly huge thanks to Rob in the fishing section for not only finding the specific rod I was looking for but also gave me a heads up on was in the summer sale !

Thanks Rob, no doubt I’ll be in again in the near future for more fishing supplies

20 agosto 2026
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Logo di GO Outdoors - Swindon

Risposta di GO Outdoors - Swindon

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Both connor and Alice were great

Both connor and Alice were great, they gave us good service and agreed with out tent issue. Very efficient and apologetic. We will definitely come again to improve our camping experience and equipment with you.
Again many thanks 😊 A*

19 agosto 2026
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Risposta di GO Outdoors - Swindon

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Thank you for your help

Thank you for your help - Alice and Rob. You guys were great!

17 agosto 2026
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Risposta di GO Outdoors - Swindon

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Darren was charming

Darren was charming, helpful and knowledgeable. Given we were slightly unclear, he gave us direction to make a decision - thank you.

17 agosto 2026
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Risposta di GO Outdoors - Swindon

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Darren was top quality amazing advice…

Darren was top quality amazing advice and such a nice guy as well! 👏👏👏👏

17 agosto 2026
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Risposta di GO Outdoors - Swindon

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

We came in looking for fishing gear and…

We came in looking for fishing gear and found everything we needed. Bill didn’t just recommended expensive or items we don’t require at the moment but helped us pick exactly what is necessary for beginners. Will definitely shop there again and I recommend this store.

15 agosto 2026
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Risposta di GO Outdoors - Swindon

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Online ordering great and they keep you…

Online ordering great and they keep you updated on your order . And the courier they use for delivery is fantastic . This is the 2nd delivery we have had from them and can't fault .

8 agosto 2026
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Risposta di GO Outdoors - Swindon

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Very efficient

Very efficient, helpful and courteos staff and a wide range of choice of goods

31 luglio 2026
Logo di GO Outdoors - Swindon

Risposta di GO Outdoors - Swindon

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Thanks to Michelle and Carol for…

Thanks to Michelle and Carol for looking after me so well today on my visit to your Swindon store.

12 agosto 2026
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Risposta di GO Outdoors - Swindon

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Amazing customer service and great staff

The customer service was excellent and the staff were outstanding my family and I go there quite often as we’re a outdoor family and this was the first time we used click and collect and it was flawless fast picking although we weren’t able to get one of our items we were refunded quickly and without any issue

4 agosto 2026
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Risposta di GO Outdoors - Swindon

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

We had such a fantastic experience with…

We had such a fantastic experience with Morgan. We initially contacted the store by phone as we were struggling to find a particular tent that had been out of stock locally. Morgan was incredibly helpful from the very first conversation and went out of his way to help us, including holding the item for us.

We then drove an hour to the store, and Morgan actually recognised our voices when we arrived! He immediately came over and helped us get the item we had reserved. He was then able to help us put together a bundle and made the whole process incredibly easy.

Nothing was too much trouble for Morgan, and his customer service was exceptional. He was friendly, knowledgeable, patient and genuinely seemed to want to make sure we got exactly what we needed.

It’s not often you come across someone who goes so far above and beyond, and Morgan really did. He is a credit to the store and deserves recognition for the fantastic service he provided. Thank you, Morgan! ⭐⭐⭐⭐⭐

11 agosto 2026
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Risposta di GO Outdoors - Swindon

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Staff were very helpful

Staff were very helpful, had to ask several members of staff today at different sections of the store, all were knowledgeable about where to find products and were happy to help me. A smile goes a long way!

11 agosto 2026
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Risposta di GO Outdoors - Swindon

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great ride on the horse simulator with…

Great ride on the horse simulator with Amelie. I'm surprised more people don't use this - it's great value and very educational for people returning to riding or wanting to improve skills

10 agosto 2026
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Risposta di GO Outdoors - Swindon

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Rob from the fishing session was great…

Rob from the fishing session was great I visited as a beginner to fishing and he helped kit me out and went the extra yard in terms of offering advice.

6 agosto 2026
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Risposta di GO Outdoors - Swindon

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

⭐⭐⭐⭐⭐ Exceptional Service from Shelby…

⭐⭐⭐⭐⭐ Exceptional Service from Shelby and Jo at GO Outdoors!I had a fantastic experience visiting the store today while looking for a family tent.I want to say a huge thank you to Shelby for being incredibly patient with me. She spent so much time answering all my detailed questions and made me feel completely valued as a customer—it was a really great shopping experience.I also want to highly commend Jo, who gave me brilliant, expert advice about the tent specifications and took the time to clearly explain exactly how to pitch and put it together.Even though the Berghaus Adhara 500 was out of stock today, the outstanding service from Shelby and Jo means I will definitely be returning tomorrow to check the new delivery. They are a credit to your team!

10 agosto 2026
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Risposta di GO Outdoors - Swindon

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

We visited the Swindon branch on 2nd…

We visited the Swindon branch on 2nd August. We had a look around the store before Julie helped us with our purchase which she was very helpful and polite. Will visit this store again.

2 agosto 2026
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Logo di GO Outdoors - Swindon

Risposta di GO Outdoors - Swindon

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Exceptional service

We visited Go Outdoors on Wednesday 5th August and was very pleased with the experience. Shelby and Bill provided exceptional assistance, and we were made to feel thoroughly valued throughout our visit. All the items we required were purchased smoothly and without difficulty. I would have no hesitation in highly recommending the Swindon branch of Go Outdoors.

5 agosto 2026
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Risposta di GO Outdoors - Swindon

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Very helpful friendly staff once again…

Very helpful friendly staff once again helping me with my bulk buy. Thank you Julie and Ceri from Go Outdoors Swindon.

5 agosto 2026
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Risposta di GO Outdoors - Swindon

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great service great prices will use…

Great service great prices will use again

20 luglio 2026
Logo di GO Outdoors - Swindon

Risposta di GO Outdoors - Swindon

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

While the shop at Swindon on 2nd August…

While the shop at Swindon on 2nd August was extremely busy. Jordana and Tom were amazing and Tom’s knowledge helped us buy the correct Gas BBQ. Well done you two.

2 agosto 2026
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Risposta di GO Outdoors - Swindon

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

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