GO Outdoors - Stockport Recensioni 

2896
•
TrustScore 4.5 su 5

4,7

Stockport Road, SK3 0TQ Stockport, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Looking at Seat Boxes to upgrade my old one. Brett at Stockport branch was really helpful. Very knowledgeable about different brands. Took the time to open some out to demonstrate. Explained additiona... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We visited the Stockport store to buy boots and clothing for a forthcoming trek. I managed to purchase everything i needed and I was helped by several members of staff who were helpful and knowledgea... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Served by Ted. Returned a coat as I found it cheaper on the brand’s own website, Ted was really helpful and assisted in refunding the discount. Quick service and no issues, great customer service.

L'azienda ha risposto

Valutata 5 stelle su 5

Fabulous customer service from Manager John and cashier Lorna W. I had a complicated issue with a gift card but they resolved it in a way that exceeded my expectation and couldn’t have been more prof... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. anche in
  3. Club di arrampicata
  4. Negozio di abbigliamento activewear
  5. Negozio di articoli per la corsa
  6. Negozio di biciclette
  7. Servizio di equitazione

Informazioni su GO Outdoors - Stockport

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,7

Tutte le recensioni

(2896)

36.939 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great service from Brett and Matt

27 maggio 2026
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Logo di GO Outdoors - Stockport

Risposta di GO Outdoors - Stockport

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Helpful and brilliant customer service

Went into go outdoors to buy some camping equipment. Very clueless.
We found a member of staff and they were so helpful. Completely understood we were new to camping didnt try to sell us the most expensive or things we didnt need.
Highly recommend go outdoors and especially Jacob for all his help and information

23 maggio 2026
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Logo di GO Outdoors - Stockport

Risposta di GO Outdoors - Stockport

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent service today by the team at…

Excellent service today by the team at GoOutdoors, especially Charlotte who was professional, efficient and very knowledgeable.

I returned some Meindl walking shoes which I’d bought in August last year and the stitching was starting to come apart. Charlotte located the purchase through the discount card and I was able to swap them, no problem, even though the price had increased.

I also returned an Osprey rucksack bought for me for my birthday so I could get blue light discount applied.

Both transactions were carried out without any question or fuss. Great service. Thanks so much.

23 maggio 2026
Non scritta su invito
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Risposta di GO Outdoors - Stockport

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

i went looking for camping gear and…

i went looking for camping gear and jamie was very helpful and informative, he showed us where all the gear was and explained what would be best for us. very polite

23 maggio 2026
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Risposta di GO Outdoors - Stockport

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Lovely cashier,( Lorna w)

Lovely cashier,( Lorna w). Had a nice chat and efficient service.

22 maggio 2026
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Risposta di GO Outdoors - Stockport

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

If You need the outdoors. GoOutdoors

The customer service at both Bury and Stockport is Excellent, the staff are extremely friendly and helpful. I will definitely be shopping there again.

15 maggio 2026
Logo di GO Outdoors - Stockport

Risposta di GO Outdoors - Stockport

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Staff member was very helpful

Staff member was very helpful

21 maggio 2026
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Logo di GO Outdoors - Stockport

Risposta di GO Outdoors - Stockport

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great service by the staff at the…

Great service by the staff at the Stockport store, particularly Sammie who was very helpful and understanding.

17 maggio 2026
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Risposta di GO Outdoors - Stockport

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Faultless service here.

Needing to exchange a pair of shoes both Kacey &Craig were most helpful going well beyond the required level of service.
Always friendly and pleasant attitude from the staff in this branch of the store.

18 maggio 2026
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Risposta di GO Outdoors - Stockport

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

So helpful

So helpful, fantastic service from Craig today! He helped with my purchase of a bbq and put everything in the car for me!
Lorna was also helpful at the till.
Definitely recommend the Stockport store

19 maggio 2026
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Risposta di GO Outdoors - Stockport

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Lorna was very helpful and was able to…

Lorna was very helpful and was able to answer all of my questions. Great service, would reccomend shopping here.

18 maggio 2026
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Risposta di GO Outdoors - Stockport

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Valutata 4 stelle su 5

Helpful staff

8 maggio 2026
Logo di GO Outdoors - Stockport

Risposta di GO Outdoors - Stockport

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Staff helped with an exchange of faulty…

Staff helped with an exchange of faulty goods.

16 maggio 2026
Non scritta su invito
Logo di GO Outdoors - Stockport

Risposta di GO Outdoors - Stockport

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Good shopping experience

Good shopping experience , lots of stock . Good customer service.

9 maggio 2026
Logo di GO Outdoors - Stockport

Risposta di GO Outdoors - Stockport

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Stokie visits Stokport branch

Visited the Stockport branch today from Stok-On-Trent, due to a tent not being in stock at stoke, we got the bundle pack with the tent. They only had the porch in grey whereas the tent is blue. A colleague there (unfortunately can’t remember his name) had excellent customer service skills, he rang around other stores to see if they had the colour we wanted, managed to locate one in the Manchester store and had it reserved for us. Excellent customer services

16 maggio 2026
Non scritta su invito
Logo di GO Outdoors - Stockport

Risposta di GO Outdoors - Stockport

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Charlotte provided a very good service…

Charlotte provided a very good service and was quick at the till.

16 maggio 2026
Non scritta su invito
Logo di GO Outdoors - Stockport

Risposta di GO Outdoors - Stockport

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

First class service at Stockport store

I visited the Stockport store yesterday to look at Garmin watches and from the moment I walked in to the moment I walked out, the experience was absolutely top drawer. All staff made eye contact, smiled and made me feel welcome. I was served by Jamie who was so patient as I tried on various models (they're so fiddly to get off their display stands) and had excellent product and market knowledge: really first class support. Sadly, the model I went for wasn't in stock so I went online later and purchased that way. However, that sale (£750+) was entirely Jamie's: by doing what he did, he totally made that sale. Separately, I had to ring back when making the online purchase to check my membership: the guy who answered went off to confirm and, instead of just coming back and blandly confirming yes or no, had the wit to also come back with my membership number...small stuff maybe but again another indicator of great sales staff. There are reasons why some brands survive and others don't...and great customer service certainly is one of those qualities that can make the difference. Well done Go Outdoors Stockport! Thank you!

14 maggio 2026
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Logo di GO Outdoors - Stockport

Risposta di GO Outdoors - Stockport

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Superb assistance

Lorna W was super helpful assisting me with my exchange making the process hassle free. Would highly recommend this location as the staff like herself make the place great.

15 maggio 2026
Non scritta su invito
Logo di GO Outdoors - Stockport

Risposta di GO Outdoors - Stockport

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Best customer service

The store had so many things and as someone who has recently gained ä passion for hiking it was the perfect place to go. I bought a backpack and hiking poles. I was served by Lorna who was genuinely ä 10/10 and I’m not the type of person to go out of my way to write a review on anything but she helped me become a member and guided me on how to use the hiking poles. Thank you Lorna !

12 maggio 2026
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Logo di GO Outdoors - Stockport

Risposta di GO Outdoors - Stockport

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Valutata 2 stelle su 5

There was no one working on the hiking…

There was no one working on the hiking boots and walking shoe section today as a company you missed out on a £170 sell and the attitude at the till when I told them was not there problem to sort out. Sorry that's bad customer training even if they are part time get it sort Go outdoors !!!

10 maggio 2026
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Logo di GO Outdoors - Stockport

Risposta di GO Outdoors - Stockport

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

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