GO Outdoors - Stockport Recensioni 

2897
•
TrustScore 4.5 su 5

4,7

Stockport Road, SK3 0TQ Stockport, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Looking at Seat Boxes to upgrade my old one. Brett at Stockport branch was really helpful. Very knowledgeable about different brands. Took the time to open some out to demonstrate. Explained additiona... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We visited the Stockport store to buy boots and clothing for a forthcoming trek. I managed to purchase everything i needed and I was helped by several members of staff who were helpful and knowledgea... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Served by Ted. Returned a coat as I found it cheaper on the brand’s own website, Ted was really helpful and assisted in refunding the discount. Quick service and no issues, great customer service.

L'azienda ha risposto

Valutata 5 stelle su 5

Fabulous customer service from Manager John and cashier Lorna W. I had a complicated issue with a gift card but they resolved it in a way that exceeded my expectation and couldn’t have been more prof... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. anche in
  3. Club di arrampicata
  4. Negozio di abbigliamento activewear
  5. Negozio di articoli per la corsa
  6. Negozio di biciclette
  7. Servizio di equitazione

Informazioni su GO Outdoors - Stockport

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

3K recensioni

5 stelle
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3 stelle
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4,7

Tutte le recensioni

(2897)

36.939 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

How 5 stars turned into 4...

Tbh all went well and would have been 5 stars but for the fact I did pick my own online order instore!! Which wasnt too much hassle tbh apart from a bit of a scare with a jacket that couldn't be found at first but was eventually found,when I ordered it said pick up after 1pm but it hadn't been picked by 1.30pm so I picked it myself,but all good really,prices ok too..

30 aprile 2026
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Risposta di GO Outdoors - Stockport

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

The reason for the 5 starI had been to Marcus in the bike section

The reason for the 5 starI had been to several different places to look for a bike for my sons birthday.
And none of them were very helpful. But Marcus from the Go outdoors was extremely helpful he explained everything and NO PUSHING to sell me anything. In the end I walked out with what I wanted a new bike for my son. Thank you Marcus for all your help👍🏻This 5 star goes to you. Above and beyond

5 maggio 2026
Non scritta su invito
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Risposta di GO Outdoors - Stockport

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

John was very helpful in sorting out…

John was very helpful in sorting out the problem.

18 aprile 2026
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Risposta di GO Outdoors - Stockport

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

The staff at this store were incredibly…

The staff at this store were incredibly helpful. I was unsure about the items I needed for my camping stove but the staff were very knowledgeable and happy to help. Especially Lorna who was on the till.

30 aprile 2026
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Risposta di GO Outdoors - Stockport

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Found exactly what we wanted

Found exactly what we wanted (and what we didn't know we wanted!) but the service from Lorna was most helpful

1 maggio 2026
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Risposta di GO Outdoors - Stockport

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Valutata 4 stelle su 5

Good range and helpful staff

I was able to spend quite a bit of time just browsing while I was thinking about my upcoming trip. I appreciated that I wasn't pestered by staff, but when I needed to ask any questions or further help, all the staff I spoke to were very helpful. Shout out to Lorna on the till for her help and advice on membership.
A pretty good selection of stuff in store ranging from budget to more premium brands which was really helpful in working through what I was looking for.
All being well, a relaxing place to visit - will definitely go again as opposed to elsewhere as the store was big enough without being too overwhelming.

27 aprile 2026
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Risposta di GO Outdoors - Stockport

Hi,

Thanks for giving us 4 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Served by 2 excellent members of staff

Purchased some fishing equipment inc new Rod.
Couldn't find the Rod I wanted but Kacey came to my rescue.
She must have spent 10 mins looking for the correct Rod for me.
She was brilliant even though fishing isn't her section.
After buying another couple of items went to the till where we were served by Lorna who as usual was excellent.
Fabulous staff served us today, keep up the good work Go Outdoors.
Hopefully Senior Staff may read this and pass on congratulations to both members of staff.

28 aprile 2026
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Risposta di GO Outdoors - Stockport

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5
Logo di GO Outdoors - Stockport

Risposta di GO Outdoors - Stockport

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent customer service from Jamie

Excellent customer service from Jamie. We were unsure on what to buy & phoned ahead from a different shop after being given conflicting information (we required a specific gas canister/fitting for a new bbq). Jamie gave us precise and clear info helping us to feel reassured and was incredibly helpful and kind during the process. He helped us brilliantly over the phone and in person when we arrived at the store. Jamie is a credit to the team. Thank you.

25 aprile 2026
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Risposta di GO Outdoors - Stockport

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Fantastic customer service

Called the store to reserve some walking boots. Spoke to Lorna and she was fab.
She put the boots aside to pick up by the end of the day. I was also served by her at the till. She was really friendly and helpful and was able to price match the boots too! Overall I’m very happy with the service I received.

21 aprile 2026
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Risposta di GO Outdoors - Stockport

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Purchased a refurbished awning which…

Purchased a refurbished awning which came without instructions. As a result, I had some initial problems with the air tube valves, which were resolved by a phonecall to my local store.

4 aprile 2026
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Risposta di GO Outdoors - Stockport

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great service as always

Great service as always

5 aprile 2026
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Risposta di GO Outdoors - Stockport

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Marcus was very helpful and reassuring

Marcus was very helpful and reassuring. His cycling knowledge was superb 😊👍🏻

16 aprile 2026
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Logo di GO Outdoors - Stockport

Risposta di GO Outdoors - Stockport

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great shopping experience

Great shopping experience. Fantastic customer service by Matt who signed us up for membership to receive great discount.

29 ottobre 2025
Non scritta su invito
Logo di GO Outdoors - Stockport

Risposta di GO Outdoors - Stockport

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valutata 4 stelle su 5

Try different size sandals.

We had to wait then find a person to serve us, however when we found the person he was very helpful and gave us the opportunity to try different sizes and the size 8 were perfect.

6 aprile 2026
Logo di GO Outdoors - Stockport

Risposta di GO Outdoors - Stockport

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Staff is friendly and helpful

Staff is friendly and helpful. Lorna explained clearly to us and a pleasant experience here.

13 aprile 2026
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Logo di GO Outdoors - Stockport

Risposta di GO Outdoors - Stockport

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Prompt handling

6 aprile 2026
Logo di GO Outdoors - Stockport

Risposta di GO Outdoors - Stockport

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great customer service

I went to buy a tent and some mattresses, a staff called oliver helped me, hes customer service was amazing. Highly recommend

8 aprile 2026
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Logo di GO Outdoors - Stockport

Risposta di GO Outdoors - Stockport

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Friendly helpful staff

Friendly helpful staff, very happy son with his walking boots.

6 aprile 2026
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Logo di GO Outdoors - Stockport

Risposta di GO Outdoors - Stockport

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Lorna was tops.

The shop is looking great these days and Lorna who served us on the till was lovely.

3 aprile 2026
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Logo di GO Outdoors - Stockport

Risposta di GO Outdoors - Stockport

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

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