GO Outdoors - Southampton Recensioni 

2331
TrustScore 4.5 su 5

4,7

Third Avenue, Millbrook Road, SO15 0LE Southampton, GB


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Valutata 5 stelle su 5

We asked Paul F for some advice on getting our daughter a decent coat for her college course. He was very knowledgeable and helpful. His time was very much appreciated as we ( and our daughter,... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Discount card ordered on the car ferry £5, all nice and simple , before we arrived at Go Outdoors Southampton. Staff super welcoming, the store has simply everything you could ever need to camp... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Lucas and Paul F. Helped me a great deal to understand the best options for portable loos, something that i was not familiar with, and definitely not the most common topic of conversation! I have lear... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

George the manager was fantastic and mostly patient with us! After going to the store 3 times in one day (twice by our own mistakes) he was very helpful. As two girls trying to upgrade their camping... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. Negozio di abbigliamento activewear
  3. Negozio di biciclette
  4. Club di arrampicata
  5. Servizio di equitazione
  6. Negozio di articoli per la corsa

Informazioni su GO Outdoors - Southampton

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • Third Avenue, Millbrook Road, SO15 0LE, Southampton, Regno Unito

  • 02380 011727

4,7

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(2331)

35.992 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent Customer Service

Paul F was extremely knowledgeable about all things camping. He helped us with a couple of things we were looking for and gave us some great tips and advice. He did not pressure us into buying anything and was really friendly.

18 aprile 2026
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Risposta di GO Outdoors - Southampton

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Service with a smile

Shop floor staff were very helpful and knowledgeable.
The cashier was also extremely professional, being particularly efficient and helpful.

15 aprile 2026
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Risposta di GO Outdoors - Southampton

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Good quality product

Good quality product, could see stock online and pay to reserve for pickup.
Helpful staff.

1 aprile 2026
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Risposta di GO Outdoors - Southampton

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valutata 4 stelle su 5

Paul S was extremely helpful

Paul S was extremely helpful and showed us exactly the products we we were looking for and also helped advise us on the membership procedure. We were unsure of the brands so he also assisted us with good knowledge of the different options. Our first visit to GoOutdoors was very easy and pleasant. Thanks Paul

15 aprile 2026
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Risposta di GO Outdoors - Southampton

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Needed advice on luggage

Needed advice on luggage, Paul F was a great help and steered me to a cost effective but good strong choice.

14 aprile 2026
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Logo di GO Outdoors - Southampton

Risposta di GO Outdoors - Southampton

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent experience

The shop was really big, well stocked with good variety of goods and had ample parking space. They have the rents pitched out in the garden so you can see it properly and decide before buying.
The staff were all friendly and helpful- especially Paul F, who went the extra mile to help us.
Many thanks to the excellent team @ GO, Southampton.

28 marzo 2026
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Risposta di GO Outdoors - Southampton

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I visited Go Outdoors in Southampton to…

I visited Go Outdoors in Southampton to buy a pair of walking boots. Paul F was very kind, and friendly, and made the experience very enjoyable. (I Usually don't like shopping!!) Thank you Paul F for being so helpful.

27 marzo 2026
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Logo di GO Outdoors - Southampton

Risposta di GO Outdoors - Southampton

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Went to buy some walking shoes

Went to buy some walking shoes. Paul F served me and what a lovely man. Extremely friendly and helpful. Also gave good advice. Thank you to Paul

27 marzo 2026
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Logo di GO Outdoors - Southampton

Risposta di GO Outdoors - Southampton

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great amount of clothing and equipment

Great amount of clothing and equipment
Really helpfull staff
Joe was a star at helping sort out backpack for dofe

30 marzo 2026
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Risposta di GO Outdoors - Southampton

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

On the hunt for a new tent..

We went in to view some different tents today and a member of staff (Paul F.) came over to see if he might be able to help us. He had a lot of helpful suggestions and knowledge about the tents / camping.
He was very friendly and gave us some great advice and answered all our questions without a fault.
He is a great guy, made our experience in searching for a new tent easier!

29 marzo 2026
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Risposta di GO Outdoors - Southampton

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Fantastic help with DoE purchases

My son and I went to the store to purchase items for his Duke of Edinburgh expedition. Paul F was absolutely brilliant. He was so helpful and knowledgeable with the items we needed. He really helped us a lot choosing the correct backpack, taking his time to get my son the backpack that was correct and comfortable for him. Thank you so much. I would highly recommend coming here with your list but to seek help from Paul F when choosing backpacks and for other items as well.

28 marzo 2026
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Risposta di GO Outdoors - Southampton

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Paul F was super-helpful and…

Paul F was super-helpful and knowledgable. Great service!

28 marzo 2026
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Risposta di GO Outdoors - Southampton

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

New boots

Went to the Southampton branch today to get some new walking boots. I was helped by Paul F. he was very chatty , friendly and helped me a lot with choosing the best boots for me. He had lots of good advice.

27 marzo 2026
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Logo di GO Outdoors - Southampton

Risposta di GO Outdoors - Southampton

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Had a few questions about self inflating roll mats

Had a few questions about self inflating roll mats, Paul F was a pleasure to talk to. He had great experience, was extremely helpful providing honest and informative advice on exactly what I needed!

27 marzo 2026
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Logo di GO Outdoors - Southampton

Risposta di GO Outdoors - Southampton

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Paul.f

We had a fantastic experience at Go Outdoors today thanks to Paul F. My friend and I were looking for gear for a multi-day hiking trip, and Paul’s expertise was invaluable.
He helped us settle on the right sleeping mats, even inflating them so we could test them out, and answered all our technical questions about R-ratings and sizing. When we asked about sleeping bags, he was incredibly knowledgeable about the different brandsand material; although the one he recommended was out of stock due to waiting for the new season, he gave us great advice on when to come back to check out the new stock.
He also gave us brilliant tips on backpacks and hydration. Even though we’d struggled with hydration bladder bite valves in the past, Paul showed us an OEX model with a twist valve that solved our problem. We’ll definitely be back to grab the 3L version when it’s in stock. Brilliant, honest service—thanks, Paul

24 marzo 2026
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Logo di GO Outdoors - Southampton

Risposta di GO Outdoors - Southampton

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Good staff and good prices

We found everything we needed easily, the prices were really good and the staff members were helpful and friendly. A good experience

10 marzo 2026
Logo di GO Outdoors - Southampton

Risposta di GO Outdoors - Southampton

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I walked in with two problems and Paul …

I walked in with two problems and Paul F found solutions for me in very short order. Excellent help.

22 marzo 2026
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Logo di GO Outdoors - Southampton

Risposta di GO Outdoors - Southampton

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Paul F.

Paul F was a huge help to my daughter today when she was trying to choose some items for camping. Paul was sharing his thoughts and advice which gave her more confidence when choosing. She has come away very happy, thank you Paul

22 marzo 2026
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Logo di GO Outdoors - Southampton

Risposta di GO Outdoors - Southampton

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Paul F provided excellent advice

Paul F provided us with excellent, detailed advice on rucksacks and sleeping systems. We are complete novices and he was extremely helpful in explaining everything to us so we could make the right choices for my daughters DofE kit.

22 marzo 2026
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Logo di GO Outdoors - Southampton

Risposta di GO Outdoors - Southampton

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Helpfully knowledgeable staff with a…

Helpfully knowledgeable staff with a great choice in almost ever department tools/knives not a great selection

6 marzo 2026
Logo di GO Outdoors - Southampton

Risposta di GO Outdoors - Southampton

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

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