I visited Go Outdoors Poole today to look for a hillwalking raincoat, a pair of good quality boots, and a rucksack. I was able to buy all three items and was served by several helpful and knowledgeabl... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
From the moment we entered the store to see if we could exchange a pair of walking boots for a larger size, Rebecca was extremely helpful telling us where in the store we needed to go. Peter sorted ou... Leggi di più
L'azienda ha risposto
Great customer service from Peter who was helping me to decide which walking boots were the best for me. I do a lot of hiking and got coming a hiking race next month. I needed a good pair of boots th... Leggi di più
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I was able to purchase a great rucksack for my forthcoming holiday trip, although unfortunately the walking shoes I was looking for were unavailable and out of stock in my size, as well as my alterna... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di articoli per il campeggio
- Negozio di abbigliamento activewear
- Negozio di biciclette
- Club di arrampicata
- Servizio di equitazione
- Negozio di articoli per la corsa
Informazioni su GO Outdoors - Poole
Scritti dall'azienda
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Scritti dall'azienda
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informazioni di contatto
Pitwines Retail Park, Pitwines Road, BH15 1XU, Poole, Regno Unito
- 01202 013610
4,8
Eccellente
3K recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I was looking for a pair of walking…
I was looking for a pair of walking shoes and Peter the store assistant was very helpful and polite. Thankyou
28 aprile 2026
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Risposta di GO Outdoors - Poole
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
I went into the store and was served…
I went into the store and was served for a pair of shoes by Jake. He was very understanding of what i wanted and needed out of a shoe. I left with his excellent recommendation. The till staff are very polite and efficient too. Great store!
23 aprile 2026
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Risposta di GO Outdoors - Poole
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Jake was super friendly and helpful and…
Jake was super friendly and helpful and made sure we got everything we needed for our upcoming trip
25 aprile 2026
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Risposta di GO Outdoors - Poole
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
We had a great service by Harry and…
We had a great service by Harry and Quinn.
Excellent service
Definitely we will come back soon
Thank you Harry and Quinn
26 aprile 2026
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Risposta di GO Outdoors - Poole
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Special thanks to Quinn!
Friendly helpful staff. Would like to give a special mention to Quinn who went above and beyond and took the time to mend our tent pole… extremely grateful, thank you.
26 aprile 2026
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Risposta di GO Outdoors - Poole
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Fantastic service
Fantastic service, everyone is always so helpful and I always leave with what I need. Xavies and Dave helped me out with getting ready for a weeks fishing at a lake. My go too shop now for fishing and camping gear. Cheers guys
25 aprile 2026
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Risposta di GO Outdoors - Poole
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Served by Xavier and Haleema today.
Served by Xavier and Haleema today.
It was a very enjoyable experience probably best described as having a personal shopper. I bought footwear from Merrell, Peter Storm and a Berghaus jacket.
I do think it is time the nonsense £5 membership card was scrapped though.
23 aprile 2026
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Risposta di GO Outdoors - Poole
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
A good visit with excellent service…
A good visit with excellent service from Haleema. I was wanting walking shoes/boots for an upcoming event. It was very disappointing to find a number of shoes on display were not in stock in my size (9) which sounded quite common from overhearing other conversations. Haleema did find some suitable shoes eventually and made sure they were fitted correctly. Other staff were very helpful and pleasant and would recommend the shop as we use it quite often. We’re quite local, so suggest phoning to check stock if you’re travelling distance.
22 aprile 2026
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Risposta di GO Outdoors - Poole
Thank you for leaving us a 4 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Risposta di GO Outdoors - Poole
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Andy A was really patient and…
Andy A was really patient and knowledgeable in helping me choose walking gear. Thanks so much!
23 aprile 2026
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Risposta di GO Outdoors - Poole
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Happy helpful friendly staff.
Everyone was Very helpful in the tent shopping department especially when we couldn't find what we wanted QUINN managed to find an alternative, solution and help us out. At the tills KIM was very kind and pleasant to deal with and made sure we got everything that we needed. I will definitely be back for more bits though!
23 aprile 2026
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Risposta di GO Outdoors - Poole
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
How refreshing to visit a 'large store'…
How refreshing to visit a 'large store' and be treated so well. The staff at Go Outdoors (Rebecca and Ben) couldn't have been any more polite, knowledgeable and courteous.
21 aprile 2026
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Risposta di GO Outdoors - Poole
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Great Customer Service
I had to return to Go Outdoors as I'd lost my receipt. The staff were extremely helpful, and even though they were clearly busy they took the time to search through the previous day's transactions to locate my receipt. A special mention to Viktor on the till, who, whilst under pressure with a long line forming, remained courteous and professional and kept a smile on his face. A credit to the company.
18 aprile 2026
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Risposta di GO Outdoors - Poole
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Lovely lady ,very helpful ,thank you
18 aprile 2026
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Risposta di GO Outdoors - Poole
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Peter at Poole store was really helpful…
Peter at Poole store was really helpful and informative when I was shopping for walking shoes.
17 aprile 2026
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Risposta di GO Outdoors - Poole
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Greatly supportive and friendly
Haleema helped me with trying on and choosing a suitable pair of walking boots. She was very informative and gave good recommendations, all the while battling it out with hayfever. 😂 Very happy and appreciative of the support
16 aprile 2026
Non scritta su invito
Risposta di GO Outdoors - Poole
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Excellent attentive service
Excellent attentive service from both Haleema and Rob. Very helpful and friendly. Thank you.
11 aprile 2026
Risposta di GO Outdoors - Poole
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Taleema helped me find a pair of…
Taleema helped me find a pair of walking boots. She was very helpful. I was there so long her colleague took over when Taleema went to lunch and he was very helpful too.
15 aprile 2026
Non scritta su invito
Risposta di GO Outdoors - Poole
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Risposta di GO Outdoors - Poole
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
I've been buying car roof bars and…
I've been buying car roof bars and stuff was very helpful and friendly and having member card makes price reasonable.
28 marzo 2026
Risposta di GO Outdoors - Poole
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
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