From the moment we entered the store to see if we could exchange a pair of walking boots for a larger size, Rebecca was extremely helpful telling us where in the store we needed to go. Peter sorted ou... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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From the moment we entered the store to see if we could exchange a pair of walking boots for a larger size, Rebecca was extremely helpful telling us where in the store we needed to go. Peter sorted ou... Leggi di più
L'azienda ha risposto
If I could give 6 stars I would, the guys in store were the most helpful and useful people we could've encountered. Helped me make a decision without being pushy towards anything in apeticular but... Leggi di più
L'azienda ha risposto
I was able to purchase a great rucksack for my forthcoming holiday trip, although unfortunately the walking shoes I was looking for were unavailable and out of stock in my size, as well as my alterna... Leggi di più
L'azienda ha risposto
Had to return an unused sleeping bag. Served by Rebecca who couldn't have been more helpful. Despite a technical issue finding the item on the touch pad, and the queue building behind us, she dealt w... Leggi di più
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Pitwines Retail Park, Pitwines Road, BH15 1XU, Poole, Regno Unito
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Great service and help but big shout out Andy A for helping us with our purchase. Great shop

Risposta di GO Outdoors - Poole
After having a horrendous time with go outdoors customer service,we called into Poole go outdoors shop Andy A was amazing and sorted out all our problems, Andy went above and beyond to sort a new Jacket for my wife so thank you Andy,then when we got to the tills Rebecca had already been informed by Andy of all the problem's we had with customer service,once again she went above and beyond to sort out the gift card we had and a 10% code she sorted it all out and we left the store very happy so a massive thank you,go outdoors management need to take notice this is what customer service is all about not like the customer service you get on the end of a phone,wish I had a go outdoors near me so luckily we called into Poole while on holiday once again thank you

Risposta di GO Outdoors - Poole
Very good prices. Rebecca helped me and she was friendly and efficient

Risposta di GO Outdoors - Poole
From the moment we entered the store to see if we could exchange a pair of walking boots for a larger size, Rebecca was extremely helpful telling us where in the store we needed to go. Peter sorted out the right size of boot for me in my preferred Berghaus brand and made sure it fitted properly. Rebecca also helped us again at the end in getting a refund on the initial pair of boots, which we had purchased on-line. Would definitely go there again.

Risposta di GO Outdoors - Poole
Dave was really helpful and knowledgeable. As always excellent service

Risposta di GO Outdoors - Poole
We had a great experience buying our first tent, and Quinn who helped us was very knowledgable and answered all our questions too. Thank you.

Risposta di GO Outdoors - Poole
My children and I were served by Haleema a few weeks ago. She was ever so friendly and extremely happy to help us find the perfect walking shoes for my children. We even had a chat about life in general. She’s a credit to Go Outdoors.

Risposta di GO Outdoors - Poole
I was able to purchase a great rucksack for my forthcoming holiday trip, although unfortunately the walking shoes I was looking for were unavailable and out of stock in my size, as well as my alternative choice.
Helpful and friendly store staff and good customer service. Will return again with better luck next time.

Risposta di GO Outdoors - Poole
once again great service from Harry thanks for the advice and a big thanks to marcus in footwear lovely bunch of lads plus very knowledgeable cheers

Risposta di GO Outdoors - Poole
Good customer support from Wiletor in coding a Berghaus coat

Risposta di GO Outdoors - Poole
If I could give 6 stars I would, the guys in store were the most helpful and useful people we could've encountered. Helped me make a decision without being pushy towards anything in apeticular but more informative on what catered us.
Dave and Rebecca were our helpers and to leave a shop feeling great with what we'd purchased was solely on them! I probably would've gone for the more expensive one under the assumption that more money = better but with the help of these two we settled on the right sized tent with the right things we needed for our family! I will always shop with go outdoors knowing I get incredible treatment like I did today.
Thanks guys

Risposta di GO Outdoors - Poole
I’ve always got time for Go Outdoors. Their customer service is superb - no hard sell and they genuinely want to help you get the best thing for you.
Andy A was knowledgeable and gave lots of his time. Many thanks all, and well done. (Also got some Paramo in the sale which is a bonus!)

Risposta di GO Outdoors - Poole
Never been camping had no idea what to buy or what to look at, Quinn & Dave from the Poole branch were really professional & such a help, they are an asset to the company.
Thank you

Risposta di GO Outdoors - Poole
Visited the store last minute. Rebecca on tills was extremely helpful, signed me up for membership card and saved money. She needs to be employee of the month. Will be be coming back again soon

Risposta di GO Outdoors - Poole
Rebecca was at the til on a monday and couldnt be more helpful .. found the Leatherman i wanted and patience to serve me … signed up to Go Outdoors membership and will be back

Risposta di GO Outdoors - Poole
Top service from the only lady on the tills during a busy spell. Rebecca deserves some notoriety, please make sure she is rewarded.
Members prices and deals make this chain the best there is. I'll be back time and time again.

Risposta di GO Outdoors - Poole

Risposta di GO Outdoors - Poole
Happy to be helped again by Haleema - always so knowledgeable with excellent advice. Thank you!

Risposta di GO Outdoors - Poole
Had to return an unused sleeping bag. Served by Rebecca who couldn't have been more helpful. Despite a technical issue finding the item on the touch pad, and the queue building behind us, she dealt with the transaction professionally and with a smile. Many thanks Rebecca

Risposta di GO Outdoors - Poole
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