Nice well laid out shop, seems to concentrate more on the clothing side, which seemed to take up half the shop. I was looking for a small air beam tent and a fisherman type campbed..the tent I eventua... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
The assistant, Michelle was very helpful- she knew lots about the products I was interested in (walking boots, socks and boot care products) and provided advice without being too pushy or 'pressure se... Leggi di più
L'azienda ha risposto
Tony helped us pick out a pair of boots, he made sure that we were happy with the ones we had chosen, told of lots of information about them and how to measure if they would be correct for hiking, he... Leggi di più
Shopfloor staff were very helpful and prompt. The store did not have the right size for me so staff explained how to order things in. The manager was then really helpful to ensure that the boots I'd... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di articoli per il campeggio
- Negozio di abbigliamento activewear
- Negozio di biciclette
- Club di arrampicata
- Servizio di equitazione
- Negozio di articoli per la corsa
Informazioni su GO Outdoors - Penrith
Scritti dall'azienda
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Scritti dall'azienda
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informazioni di contatto
Ullswater Road, CA11 7EH, Penrith, Regno Unito
- 01768 800667
4,9
Eccellente
4K recensioni
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Le persone hanno visualizzato anche
Plenty of choice and stock
Plenty of choice and stock. Quality, good prices, competitive.
10 agosto 2026
Risposta di GO Outdoors - Penrith
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Great selection - fantastic staff
Great selection to browse through.
Big thank you to Eboni who patiently walked me through my indecisiveness, recommending, letting me trial gear and talking me through options.
20 agosto 2026
Non scritta su invito
Risposta di GO Outdoors - Penrith
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Michelle was amazing on every level
Michelle was amazing on every level, very approachable, easy to work with but also being very professional. Given her a very easy 5 Gold star review
Doug
14 agosto 2026
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Risposta di GO Outdoors - Penrith
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Tony was very helpful
Tony was very helpful, patient and explained to us reasons why to get specific shoes. Great experience!
16 agosto 2026
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Risposta di GO Outdoors - Penrith
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Great knowledgeable service
We arrived today with a lot of questions. Tony was keep to help and very knowledgeable. He was a great help!
16 agosto 2026
Non scritta su invito
Risposta di GO Outdoors - Penrith
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Tony was excellent at helping with…
Tony was excellent at helping with walking shoes and advised appropriately. Helpful and friendly. Thank you.
15 agosto 2026
Non scritta su invito
Risposta di GO Outdoors - Penrith
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
It was a breath of fresh air to have a…
It was a breath of fresh air to have a shop assistant help you with your purchase, and know what they are talking about without being pushy. Michelle is a credit to go outdoors in Penrith, other stores could learn from her.
14 agosto 2026
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Risposta di GO Outdoors - Penrith
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Visited the shop for a new pair of…
Visited the shop for a new pair of trainers and received great advice and service from Michelle without any pressure to go for a particular brand. She pointed out the strengths of each design and made clear the key features of which I should be aware. Very impressive 👍🏻.
11 agosto 2026
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Risposta di GO Outdoors - Penrith
Hello,
Thank you for clicking on 5 stars, your feedback genuinely matters to us.
I hope your next shopping trip is just as good.
All the best,
Go Outdoors Customer Care Team
Risposta di GO Outdoors - Penrith
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Buying experience was good
Buying experience was good, but unfortunately I had to return the item,.
6 agosto 2026
Risposta di GO Outdoors - Penrith
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Excellent customer service from… Michelle
Excellent customer service from Michelle... we each bought a pair of boots.
Customer service as it should be. Well done.
10 agosto 2026
Non scritta su invito
Risposta di GO Outdoors - Penrith
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Michelle at the Penrith branch was…
Michelle at the Penrith branch was extreme attentive she helped us in all ways possible
12 agosto 2026
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Risposta di GO Outdoors - Penrith
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Two comfy work boots
Two comfy work boots, great price, husband very happy. Someone with size 13 feet is difficult to buy for!
29 luglio 2026
Risposta di GO Outdoors - Penrith
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Bike purchase
Last weekend I purchased a bike for my son and Philip at the bike sales and repair was extremely helpful. The bike handle bar was very wide and he kindly short it for us and when he handed over the bike to my son he had a very nice conversation with him and he make sure that he knows how to ride it safely. Philip is a great asset to GoOutdoors in Penrith. He has a great knowledge about the bikes and he has an excellent customer service.
8 agosto 2026
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Risposta di GO Outdoors - Penrith
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Helpful staff
Tony advised me in choosing the correct inner soles for my hiking boots. He was very knowledgeable and went the extra mile. Thank you Tony!
6 agosto 2026
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Risposta di GO Outdoors - Penrith
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
I tried on walking shoes and Michelle…
I tried on walking shoes and Michelle was very helpful and informative
9 agosto 2026
Non scritta su invito
Risposta di GO Outdoors - Penrith
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Walking Shoes Purchase
I was served by Michelle today who helped me buy my first pair of walking shoes - I previously have used boots and decided to make the switch! She had great knowledge on the product and was able to refer to her own experiences with the product which supported my decision! She checked the shoes over for me, told me what to be looking out for in terms of wear and just simply what made them different! She also helped me chose the correct socks to go with my shoes! On top of it all she was very friendly and so lovely to my golden retriever and my baby!
8 agosto 2026
Non scritta su invito
Risposta di GO Outdoors - Penrith
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Michelle and Ben at the Penrith store…
Michelle and Ben at the Penrith store were super helpful when I was trying to find some new walking boots. The store had plenty of stock in too which I’ve found a struggle in other go outdoor shops! Finding size 8 women’s boots has been tricky, so an all round great experience thank you!
4 agosto 2026
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Risposta di GO Outdoors - Penrith
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Tony served my husband in Penrith
Tony served my husband in Penrith. He was knowledgeable about the products, friendly, interested in what we had to say and prompt in his service
6 agosto 2026
Non scritta su invito
Risposta di GO Outdoors - Penrith
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Tony was very helpful on my visit to…
Tony was very helpful on my visit to penrith and purchased a pair of boots
6 agosto 2026
Non scritta su invito
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