GO Outdoors - Nottingham Recensioni 

2763
•
TrustScore 4.5 su 5

4,7

8-10 Mansfield Road, Daybroo, NG5 6BP Nottingham, GB

•

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Valutata 2 stelle su 5

Good customer service, Assistant helped with heavy item, Purchase in store was more expensive than advertised on the website but chaser lowered the total after being informed. Should have to ask... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great range of products, really well set out, large shop and easy to navigate. Staff were extremely helpful and friendly. Francis, in particularly, could not have been more helpful. Went out of his wa... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Lee helped us choose a helmet for our nephews and he was brilliant. The one we had picked at first without his assistance would not have fitted correctly or been safe enough. He also had patience w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We were a family of three shopping today for walking boots lovely young lady helped us to select and get the correct fitting boots . Then we were served at the till by a friendly and polite youn... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. anche in
  3. Club di arrampicata
  4. Negozio di abbigliamento activewear
  5. Negozio di articoli per la corsa
  6. Negozio di biciclette
  7. Servizio di equitazione

Informazioni su GO Outdoors - Nottingham

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • 8-10 Mansfield Road, Daybroo, NG5 6BP, Nottingham, Regno Unito

  • 01156 977365

4,7

Eccellente

TrustScore 4.5 su 5

3K recensioni

5 stelle
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4,7

Tutte le recensioni

(2763)

36.823 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Fantastically tidy and organised shop

Fantastically tidy and organised shop. Alex on tills was lovely and sorted out our discount friendlily and efficiently :) Went above and beyond and is a credit to the shop.

5 luglio 2026
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Logo di GO Outdoors - Nottingham

Risposta di GO Outdoors - Nottingham

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Extremely knowledgeable staff

Called into the store on Monday to enquire about trekking poles. We were approached by a member of staff who I have later found out is named Maria. Although there were three of us, this did not face her at all and we were all instantly impressed with her obvious and encyclopedic knowledge on the stock from how to adjust each one to the appropriate height the rubber bones on the bottom The additional things that stop the stick sinking into very soft soil. One of us wanted to buy some socks and her knowledge on even those was impressive.

On Thursday we returned with The person who needed the sticks we were importing our knowledge to him and we noticed she became free and once more not only did she have the most engaging personality but was able to show him how to walk with the pole and it was like watching a miracle curb before my eyes. His gait was transformed.

Her advice to the same person on hiking boots and sandals was 2nd to none including how to properly put them on and fasten them so that your feet do not slip forward and toes touch the front of a correct fitting/fastened shoe.

As I wanted a new backpack she even offered to take the chosen items and put them behind the tills so we weren’t lugging them round the store.

The store itself was clean, cool tidy and an Aladdin‘s cave of outdoor related items

I became a member on Monday when socks were purchased and on Thursday was able to get my bag discounted saving £65 on the purchase on a £5 membership fee. I’m converted this is a fantastic store with members of staff who are friendly knowledgeable and a credit to the company.

Many thanks, Maria and many thanks Go Outdoors Nottingham!

2 luglio 2026
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Risposta di GO Outdoors - Nottingham

Hello,

Thank you for clicking on 5 stars, your feedback genuinely matters to us.

I hope your next shopping trip is just as good.

All the best,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great range; Helpful staff

I was very impressed by the ambience of the store,the range of goods and the way that they were displayed. The staff were friendly and helpful. In particular Maria was very patient and informative both on the subject of walking poles and shoes, displaying not only a broad knowledge across the range but also how particular medical conditions could be helped . I recommended the store to others based on my experience.

2 luglio 2026
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Risposta di GO Outdoors - Nottingham

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Always great choice

Always great choice, tidy and easy to find sections you're looking for. Great membership discount too 🙂
Angela who served us, very friendly

1 luglio 2026
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Risposta di GO Outdoors - Nottingham

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great Staff! Felt appreciated…

Went in to buy a few items on one of the hottest days of the year and was grateful for the professional and speedy service I received from staff. Served by Nicole at the till who was very upbeat and made sure that I had everything I needed and that any discounts had been applied. I know I was one of many customers, but Nicole’ approach, enthusiasm and engagement made me feel that my custom was genuinely wanted by Go Outdoors. Great job.

25 giugno 2026
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Logo di GO Outdoors - Nottingham

Risposta di GO Outdoors - Nottingham

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Elena D was very helpful and amicable…

Elena D was very helpful and amicable in helping with my purchase. Good customer service skills and a smile 😊.

28 giugno 2026
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Logo di GO Outdoors - Nottingham

Risposta di GO Outdoors - Nottingham

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great customer service

Very helpful staff member when selecting and trying on sandals. Nothing too much trouble and excellent communication skills. Same at checkout. Recommend visiting store rather than order online!

28 giugno 2026
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Logo di GO Outdoors - Nottingham

Risposta di GO Outdoors - Nottingham

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I went into the store today and…

I went into the store today and everyone was so helpful. The woman who helped he was so patient and explained everything to me, I don’t remember her name but she’s a manager and deserves a pay rise!!!! My son was very chuffed with the items she helped choose!

27 giugno 2026
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Logo di GO Outdoors - Nottingham

Risposta di GO Outdoors - Nottingham

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Helpful staff

Nicole was very helpful on footwear. Helped me find a good pair of merrells.
And elena on tills was very friendly.

27 giugno 2026
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Logo di GO Outdoors - Nottingham

Risposta di GO Outdoors - Nottingham

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

My besties sister Elena was extremely…

My besties sister Elena was extremely helpful

27 giugno 2026
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Logo di GO Outdoors - Nottingham

Risposta di GO Outdoors - Nottingham

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Really good service and help from Elena…

Really good service and help from Elena and Rosie today!

27 giugno 2026
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Logo di GO Outdoors - Nottingham

Risposta di GO Outdoors - Nottingham

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great place for the outdoor outings

Great place for the outdoor outings, & for clothing, done this trip for my grandson ,a little treat , shop assistance was 100% could have not asked for any better , thanks to all

10 giugno 2026
Logo di GO Outdoors - Nottingham

Risposta di GO Outdoors - Nottingham

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Valutata 1 stelle su 5

I am absolutely appalled by the way the…

I am absolutely appalled by the way the staff are being treated in Daybrook Arnold Nottingham store it’s probably the hottest day of the year with RED warning to life on the weather and the staff are working in half working air conditioning units that blow nothing but hot air and yet they are still working with a big smile and ready to help attitude it is disgusting that go outdoors are allowing staff to work in such terrible conditions in what I call a green house. It’s far to hot for me to even shop in there never mind work a whole 8 hour shift. That being said elena and Francis were amazing and did such a great job in helping me and my mum shop for our trip to the peaks but go outdoors needs to do better and treat there amazing staff to a gift or incentive especially given they are working in a horrendous muggy Green house build ing this surely is against health and safety regulations.

24 giugno 2026
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Logo di GO Outdoors - Nottingham

Risposta di GO Outdoors - Nottingham

All feedback is appreciated and we are sorry to hear that you feel this way.

We take the wellbeing of our colleagues very seriously, and it’s concerning to hear your comments regarding the conditions in store, particularly during extreme weather. Please be assured this will be escalated to the relevant team to be reviewed as a priority.

That said, we are pleased to hear that Elena and Francis provided such excellent service and supported you and your mum so well, we’ll make sure your kind feedback is passed on to them.

Thank you for bringing this to our attention.

Kind regards
Go Outdoors Customer Care Team

Valutata 1 stelle su 5

Great security for non shoplifters

Got followed around the store like I was going to pinch something.myself and my daughter were going to buy a tent and was looking at other things we needed but after this we shopped elsewhere

18 giugno 2026
Logo di GO Outdoors - Nottingham

Risposta di GO Outdoors - Nottingham

We are sorry to hear about you experience in store. What you have described is not acceptable and certainly not the level of service we aim to provide. We understand how upsetting and uncomfortable this must have felt for both you and your daughter.

This will be shared with the store management team to be looked into further

We have reached out to you via email to request further information.

Kind regards
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Went in for my mother’s walking boots…

Went in for my mother’s walking boots met a brilliant lady Maria she managed to find a lovely set of boots after trying 10 different boots Thank you very much

18 giugno 2026
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Logo di GO Outdoors - Nottingham

Risposta di GO Outdoors - Nottingham

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Seeing the tent we wanted IRL was great!

In a world of bad and co fusing online AI representations of camping gear, we really appreciated the setup at the Nottingham store. Seeing the product in person is what sells it. Obviously this requires renting a big unit, but it worked for us and I think that's your usp.

2 giugno 2026
Logo di GO Outdoors - Nottingham

Risposta di GO Outdoors - Nottingham

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Brilliant service

Our experience was excellent due largely to the service. We were assisted by Nicole on footwear who ended up escorting us around the entire shop until all our needs were met. She was very friendly and knowledgeable and definitely needs a raise. Maybe turn the heating down in the shop though!

13 giugno 2026
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Logo di GO Outdoors - Nottingham

Risposta di GO Outdoors - Nottingham

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Went to go outdoors today,they was very…

Went to go outdoors today,they was very good very helpfull Dan on camping help me around the shop giveing me good advise and Elias on till was also very good quick no waiting around and gave me some good advise on the equipmet i brought 10 out 10 for both of them thank you

13 giugno 2026
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Logo di GO Outdoors - Nottingham

Risposta di GO Outdoors - Nottingham

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Evie and Rowan go the extra mile

We visited the Nottingham store today to get some things for my daughter’s forthcoming DofE. The service was really great. I’d like to callout Evie for helping with walking boots. Really friendly approach and gave good advice. I’d also callout Rowan who helped with a rucksack. Again super-friendly, gave good advice and recommendation. Well done both of you Go Outdoors are lucky to have employees like you.

13 giugno 2026
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Logo di GO Outdoors - Nottingham

Risposta di GO Outdoors - Nottingham

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great store

Great store, super helpful and friendly staff, great products and prices.

1 giugno 2026
Logo di GO Outdoors - Nottingham

Risposta di GO Outdoors - Nottingham

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

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