GO Outdoors - Nottingham Recensioni 

2733
TrustScore 4.5 su 5

4,7

8-10 Mansfield Road, Daybroo, NG5 6BP Nottingham, GB


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Valutata 5 stelle su 5

I was today to by for my sun stuff for DofE, and with no camping experience I was very struggle to decide what need, but I meet Hannah, Maria and Sofia where helping, and spend a lot of time with me a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I bought a pair of walking shoes from the Nottingham store today. Faced with a large display of varying makes and prices, I was very grateful to have Nicole guide me quickly to a manageable choice.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We are new to camping and recently started visiting go outdoors in Nottingham on a regular basis The staff there are all so helpful and nothing is to much trouble for them Since we started visiti... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Nicole was patient professional and very knowledgeable. I received a 5 star service in my purchase of hiking boots for my Iceland trip. She really went the extra mile. Never had such an amazing custom... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. Negozio di abbigliamento activewear
  3. Negozio di biciclette
  4. Club di arrampicata
  5. Servizio di equitazione
  6. Negozio di articoli per la corsa

Informazioni su GO Outdoors - Nottingham

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • 8-10 Mansfield Road, Daybroo, NG5 6BP, Nottingham, Regno Unito

  • 01156 977365

4,7

Eccellente

TrustScore 4.5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(2733)

35.238 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

I am absolutely appalled by the way the…

I am absolutely appalled by the way the staff are being treated in Daybrook Arnold Nottingham store it’s probably the hottest day of the year with RED warning to life on the weather and the staff are working in half working air conditioning units that blow nothing but hot air and yet they are still working with a big smile and ready to help attitude it is disgusting that go outdoors are allowing staff to work in such terrible conditions in what I call a green house. It’s far to hot for me to even shop in there never mind work a whole 8 hour shift. That being said elena and Francis were amazing and did such a great job in helping me and my mum shop for our trip to the peaks but go outdoors needs to do better and treat there amazing staff to a gift or incentive especially given they are working in a horrendous muggy Green house build ing this surely is against health and safety regulations.

24 giugno 2026
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Risposta di GO Outdoors - Nottingham

All feedback is appreciated and we are sorry to hear that you feel this way.

We take the wellbeing of our colleagues very seriously, and it’s concerning to hear your comments regarding the conditions in store, particularly during extreme weather. Please be assured this will be escalated to the relevant team to be reviewed as a priority.

That said, we are pleased to hear that Elena and Francis provided such excellent service and supported you and your mum so well, we’ll make sure your kind feedback is passed on to them.

Thank you for bringing this to our attention.

Kind regards
Go Outdoors Customer Care Team

Valutata 1 stelle su 5

Great security for non shoplifters

Got followed around the store like I was going to pinch something.myself and my daughter were going to buy a tent and was looking at other things we needed but after this we shopped elsewhere

18 giugno 2026
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Risposta di GO Outdoors - Nottingham

We are sorry to hear about you experience in store. What you have described is not acceptable and certainly not the level of service we aim to provide. We understand how upsetting and uncomfortable this must have felt for both you and your daughter.

This will be shared with the store management team to be looked into further

We have reached out to you via email to request further information.

Kind regards
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Went in for my mother’s walking boots…

Went in for my mother’s walking boots met a brilliant lady Maria she managed to find a lovely set of boots after trying 10 different boots Thank you very much

18 giugno 2026
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Risposta di GO Outdoors - Nottingham

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Seeing the tent we wanted IRL was great!

In a world of bad and co fusing online AI representations of camping gear, we really appreciated the setup at the Nottingham store. Seeing the product in person is what sells it. Obviously this requires renting a big unit, but it worked for us and I think that's your usp.

2 giugno 2026
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Risposta di GO Outdoors - Nottingham

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Brilliant service

Our experience was excellent due largely to the service. We were assisted by Nicole on footwear who ended up escorting us around the entire shop until all our needs were met. She was very friendly and knowledgeable and definitely needs a raise. Maybe turn the heating down in the shop though!

13 giugno 2026
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Risposta di GO Outdoors - Nottingham

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Went to go outdoors today,they was very…

Went to go outdoors today,they was very good very helpfull Dan on camping help me around the shop giveing me good advise and Elias on till was also very good quick no waiting around and gave me some good advise on the equipmet i brought 10 out 10 for both of them thank you

13 giugno 2026
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Risposta di GO Outdoors - Nottingham

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Evie and Rowan go the extra mile

We visited the Nottingham store today to get some things for my daughter’s forthcoming DofE. The service was really great. I’d like to callout Evie for helping with walking boots. Really friendly approach and gave good advice. I’d also callout Rowan who helped with a rucksack. Again super-friendly, gave good advice and recommendation. Well done both of you Go Outdoors are lucky to have employees like you.

13 giugno 2026
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Risposta di GO Outdoors - Nottingham

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great store

Great store, super helpful and friendly staff, great products and prices.

1 giugno 2026
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Risposta di GO Outdoors - Nottingham

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Roman did a super job in finding us…

Roman did a super job in finding us ideal walking shoes, even after several trying ons and some more than once she was still happy to help &lovely mannered, perfect customer service.

7 giugno 2026
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Risposta di GO Outdoors - Nottingham

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Good range, helpful staff

Went in today for some new walking trousers, found what I needed from a good range of choice, in fact ended up buying 2 pairs. Very helpful service at the till from Francis.

7 giugno 2026
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Risposta di GO Outdoors - Nottingham

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

go outdoors Nottingham

Francis in go outdoors Nottingham was very helpful and friendly! Good experience and good prices! Cheers, happy camper ⛺

7 giugno 2026
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Risposta di GO Outdoors - Nottingham

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Came in to get stuff for DofE the staff…

Came in to get stuff for DofE the staff (Francis) was amazing, helped us when one of the shirts was scuffed and got us a discount. Nice lad and good staff

7 giugno 2026
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Risposta di GO Outdoors - Nottingham

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great customer service and range of…

Great customer service and range of products.

19 maggio 2026
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Risposta di GO Outdoors - Nottingham

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

All staff exceptionally helpful

All staff exceptionally helpful. Great experience and product Weber bbq. Price matched for me. Highly recommended. Will be back 👍👍👍

2 giugno 2026
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Risposta di GO Outdoors - Nottingham

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Brilliant Customer Service! 🙌🏻

The man who assisted me and my friend to buy walking boots at your branch in Daybrook, Nottingham was fantastic - helpful, patient and so friendly- it took us a while to try on so many boots and he was brilliant- we both got exactly what we wanted so thank you. Just sorry I didn’t get his name but he worked in the boot & shoe department, so hopefully this feedback will get back to him!!

26 maggio 2026
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Risposta di GO Outdoors - Nottingham

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Fab service, great prices

Popped in today to see if I could find a comfortable camping chair that wouldn't exacerbate my back condition. I asked a member of staff (Elias) if they had a chair that would recline but also raised my feet. He took me straight to have a look at a Berghaus Freeform chair and footstool. Having tried them they were perfect so Elias took to where they were in their 'travel bags'. I also ended up buying a portable camping fridge and when Elias saw me struggling to carry everything down the stairs he immediately asked if he could help by carrying something to the checkout. Elias remained whilst Frances was professional and courteous on the checkout. Elias then offered to help me take the 3 bulky items to my car which was much appreciated. Thank you Elias, you were knowledgeable, affable and supremely helpful.

2 giugno 2026
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Risposta di GO Outdoors - Nottingham

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valutata 5 stelle su 5
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Risposta di GO Outdoors - Nottingham

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Fantastic 5 star service

Went into store for 2 wetsuits found what we were looking for straight away, took to the checkout and wow what a breath of fresh air Frances was, helpful, happy and full of smiles! Thank you so much 5 stars to store and Frances

31 maggio 2026
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Risposta di GO Outdoors - Nottingham

Hi,

We're really glad you took time out to rate us as 5 stars here on Trustpilot. Hopefully we can deliver more wow experiences for you in the future.

Thanks again,
Go Outdoors Customer Care Team

Valutata 4 stelle su 5

Helpful and friendly

Needed some advice on some items, was helped by Maria, who took time to find out my budget and what would be useful for my needs, friendly and helpful.

29 maggio 2026
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Risposta di GO Outdoors - Nottingham

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Boots

I was helped by Maria to choose some hike boots, she was very helpful and kind and even taught me an amazing way to tie them. 5/5

29 maggio 2026
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Risposta di GO Outdoors - Nottingham

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

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