GO Outdoors - Northampton Recensioni 

336
TrustScore 5 su 5

4,8

Towcester Road 18-20, St James Retail Park, NN1 1EE Northampton, England, GB


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Valutata 2 stelle su 5

Ordered a tent online click and collect. When I collected the tent the bag looked worn and not new. So I opened it and it had been used and repacked. Was told it had been put in the wrong section and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Barry was excellent, very knowledgeable. Gave great advice and also reminded the checkout staff to ask, as we have a DofE card, which we had forgotten.

L'azienda ha risposto

Valutata 5 stelle su 5

Really lovely staff. I came in with my husband looking for new waterproof jackets and Abbie showed us around the different waterproofs and guided us on the best ones for our needs. I have visited... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We found the prices really competitive and the range of products available was also really convenient. Callum couldn't have been more helpful. He personally showed us everything we needed and was very... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. Negozio di abbigliamento activewear
  3. Negozio di biciclette
  4. Club di arrampicata
  5. Servizio di equitazione
  6. Negozio di articoli per la corsa

Informazioni su GO Outdoors - Northampton

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • Towcester Road 18-20, St James Retail Park, NN1 1EE, Northampton, England, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

336 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(336)

35.808 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

I returned a pair of Peter Storm…

I returned a pair of Peter Storm walking boots that was purchased 1-4-2026 unfortunately the right boot started rubbing , when I went back to the store 3-4-2026 the staff were very helpful and understanding and said choose another pair of boots and we will exchanged the boots even though I had worn them and hadn’t got the box. Hannah was absolutely first class very understanding and brought a selection of walking boots 6 pair in total , Hannah was very knowledgable on all makes of boots and even explained which boot would be suitable on different terrains after about 30 mins I decided and listening to Hannah’s advice on the Merrell Accentor 3 GORE-TEX® Mid Boots ,hassle free and very good service from beginning to end

3 aprile 2026
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Logo di GO Outdoors - Northampton

Risposta di GO Outdoors - Northampton

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great store experience

We were helped by Hannah today in the shoe department in the Northampton branch. She was amazing, really knowledgeable and friendly. She helped myself and husband find our perfect shoes for our trip.
The staff at the payment desk were also very friendly and helpful.
It’s a great store and will definitely be back often.

3 aprile 2026
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Risposta di GO Outdoors - Northampton

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Just wanted to say Thank you to Milly…

Just wanted to say Thank you to Milly :-)

We visited the shop last week on Sunday just before they were closing and she was so helpful. Talked me through the membership process and she also gave me refund as I initially paid the full price on my purchase that day !

Keep the good work and the kindness

Cristina

29 marzo 2026
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Risposta di GO Outdoors - Northampton

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Euella

Euella

Euella was a great help juggling customers all around and was still making sure i got the service and shoes that i needed even after me asking her to fetch different sizes and styles several times, offered great advice and customer service all round

2 aprile 2026
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Risposta di GO Outdoors - Northampton

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Exemplary young saleswoman…

I went in to the store to find walking shoes and socks. A young girl called Euella asked if she could help me. She operated the x-ray machine to check on the correct size and type of product for me. I tried several pairs and chose some Merrells which seemed comfortable. She was extremely helpful and polite.

26 marzo 2026
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Risposta di GO Outdoors - Northampton

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

lovely customer service

such a fab experience, went in with my friend and millie was able to help us out, such a lovely, kind girl and so so helpful. she was able to point us in the right direction and answer questions i had, overall very happy with my experience.

28 marzo 2026
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Logo di GO Outdoors - Northampton

Risposta di GO Outdoors - Northampton

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Very kind and excellent service by Millie

Very kind and excellent service by Millie on the tills. She helped me with questions I had regarding tents etc Will definitely return for my summer shopping after this great experience !!!!

28 marzo 2026
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Risposta di GO Outdoors - Northampton

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Lovely staff

Was served by Milly at the tills, very helpful!!

28 marzo 2026
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Risposta di GO Outdoors - Northampton

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Milly was very helpful and friendly

Milly was very helpful and friendly serving me on the till.

28 marzo 2026
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Risposta di GO Outdoors - Northampton

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great store and friendly and helpful…

Great store and friendly and helpful staff

28 marzo 2026
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Logo di GO Outdoors - Northampton

Risposta di GO Outdoors - Northampton

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

All the staff were attentive

All the staff were attentive, helpful, gave good advice and polite. So good we came back twice to buy more!

28 marzo 2026
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Logo di GO Outdoors - Northampton

Risposta di GO Outdoors - Northampton

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Staff were very friendly and helpful

Staff were very friendly and helpful

28 marzo 2026
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Logo di GO Outdoors - Northampton

Risposta di GO Outdoors - Northampton

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great trip to go outdoors

Great trip to go outdoors, good stock, the staff were super friendly, and it was the redbull x Yeti party which was cool! Milly was super friendly at the checkout, and there was big smiles all round.

28 marzo 2026
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Risposta di GO Outdoors - Northampton

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Lovely clean store

Lovely clean store, plenty of availability of items. Milly who served me at the till was really helpful and welcoming. Thanks Milly.

28 marzo 2026
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Risposta di GO Outdoors - Northampton

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great store with variety of products…

Great store with variety of products and discounted prices. Very friendly staff especially Milly who serve us at the tills and the chap who welcomed us as we entered the store . Will definitely be back.

28 marzo 2026
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Logo di GO Outdoors - Northampton

Risposta di GO Outdoors - Northampton

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

There was a lovely lady called milly…

There was a lovely lady called milly who served me on the tills she was very helpful and she has knowledge on helping finding products I am honestly so grateful I have never met any young lady this lovely so thank you milly it is much appreciated.

27 marzo 2026
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Logo di GO Outdoors - Northampton

Risposta di GO Outdoors - Northampton

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Shop is smart and i went for a pair…

Happy customer Shop is smart and i went for a pair waterproof trainers walked out with mens jacket and wife's gym clothes great help from my hiking shoe person smile help me get the right fit very helpful and the lady at till milly thank you

27 marzo 2026
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Logo di GO Outdoors - Northampton

Risposta di GO Outdoors - Northampton

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Millie

Great experience throughout

27 marzo 2026
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Logo di GO Outdoors - Northampton

Risposta di GO Outdoors - Northampton

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Milly is very social and helpful as i…

Milly is very social and helpful as i wasnt sure on what to do when a donation thing had poped up on the card machine

27 marzo 2026
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Logo di GO Outdoors - Northampton

Risposta di GO Outdoors - Northampton

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great service from Hannah really…

Great service from Hannah really helpful and knowledgeable about the footwear.

27 marzo 2026
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Logo di GO Outdoors - Northampton

Risposta di GO Outdoors - Northampton

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

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