GO Outdoors - Liverpool Recensioni 

2049
TrustScore 4.5 su 5

4,6

107 Rimrose Road, Bootle, L20 4HN Liverpool, GB


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Valutata 5 stelle su 5

I brought in a multitool with a missing part. Vicky dealt with the issue very well. She offered an alternative unit which also turned out to be defective. She then used her initiative to find a soluti... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Went to Liverpool shop for a waterproof this morning and I didn’t what to get. Paul was helpful picking out a decent coat without breaking the bank. Great friendly banter in between and his great know... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Ok so was in here today with my girlfriend, just normal day, took our items to the till to pay both in great mood and the woman that served us was by far the most horrendous person you could ever want... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Went into your Liverpool store today near Crosby to buy some clothes for my wife . A young lady named Annamay served me . Young lady in her twenties, with coloured hair . I am a retail manager of 35 y... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. Negozio di abbigliamento activewear
  3. Negozio di biciclette
  4. Club di arrampicata
  5. Servizio di equitazione
  6. Negozio di articoli per la corsa

Informazioni su GO Outdoors - Liverpool

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • 107 Rimrose Road, Bootle, L20 4HN, Liverpool, Regno Unito

  • 01513 059590

4,6

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

Tutte le recensioni

(2049)

35.808 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Arrived very quick made up with the…

Arrived very quick made up with the quality I love outdoors and was deliver as it said it would.. no messin about straight forward x thank you

25 marzo 2026
Logo di GO Outdoors - Liverpool

Risposta di GO Outdoors - Liverpool

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Saved my next camping trip

I can't say enough how helpful they were here! I've been having a really frustrating issue with getting a replacement part for my tent and the staff here were absolute god sends. Reece and Morgan were super friendly, knowledgeable and both did a great job figuring out the issue and didnt hesitate to put in the effort to work things out. Now my camping trip is saved and I know where to come in the future if things go wrong again. Thanks guys!

1 aprile 2026
Non scritta su invito
Logo di GO Outdoors - Liverpool

Risposta di GO Outdoors - Liverpool

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Very pleasant shop to wander around.

Very pleasant shop to wander around and plenty to choose from. Grabbed some really good gear at great prices and got served by Callum who was very friendly and professional. Great service.

29 marzo 2026
Non scritta su invito
Logo di GO Outdoors - Liverpool

Risposta di GO Outdoors - Liverpool

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Staff (Callum) very helpful

Staff (Callum) very helpful, looked after my purchases while I carried on shopping, knew where everything was, very good with my children

25 marzo 2026
Non scritta su invito
Logo di GO Outdoors - Liverpool

Risposta di GO Outdoors - Liverpool

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent service at Go Outdoors Bootle…

Excellent service at Go Outdoors Bootle - Harry was extremely helpful and knowledgable

23 marzo 2026
Non scritta su invito
Logo di GO Outdoors - Liverpool

Risposta di GO Outdoors - Liverpool

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Go Outdoors store Liverpool…

We visited Go Outdoors store Liverpool and were helped by Becky she was really polite and helped me choose the best coat for me. Nothing was too much trouble for her, very professional service.

21 marzo 2026
Non scritta su invito
Logo di GO Outdoors - Liverpool

Risposta di GO Outdoors - Liverpool

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I love going to Go Outdoors …

I love going to Go Outdoors because I know I’ll always come out with an item I have bought for myself, a member of my family or a friend. The staff are very friendly and extremely helpful.

17 marzo 2026
Non scritta su invito
Logo di GO Outdoors - Liverpool

Risposta di GO Outdoors - Liverpool

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Becky is super helpful

We came to get my wide footed husband walking shoes. Becky was so knowledgeable and helpful. Her advice was spot on and she explained everything and even found us the right socks. Wouldn’t get walking boots from anywhere else.

17 marzo 2026
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Logo di GO Outdoors - Liverpool

Risposta di GO Outdoors - Liverpool

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Good customer service

We were served by Becky and she was amazing. She took us everywhere we needed and was open to any questions and added in her own recommendations. She made sure I took the right sleeping bag according to my height and rather than being vague she took us everywhere straight away. She was amazing help and we would ask her for help again❤️

14 marzo 2026
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Risposta di GO Outdoors - Liverpool

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Very helpful staff.great choice of…

Very helpful staff.great choice of merchandise.great discount with their app.

6 marzo 2026
Logo di GO Outdoors - Liverpool

Risposta di GO Outdoors - Liverpool

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Becky was great help very informative…

Becky was great help very informative knew her stuff. 10 out of 10.

9 marzo 2026
Non scritta su invito
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Risposta di GO Outdoors - Liverpool

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5
Logo di GO Outdoors - Liverpool

Risposta di GO Outdoors - Liverpool

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent service

23 febbraio 2026
Logo di GO Outdoors - Liverpool

Risposta di GO Outdoors - Liverpool

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent customer service

The customer service was very good. Becky listened to what it was i was looking for in a pair of walking shoes and responded really helpfully. She was friendly and understood the products she was selling. The choice of walkung boots and shoes was comprehensive and even included my awkward size!!

7 marzo 2026
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Logo di GO Outdoors - Liverpool

Risposta di GO Outdoors - Liverpool

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Outstanding customer service!

Went in for Duke of Edinburgh items fo my daughter, not an avid hiker so i needed assistance. Store assistant Paul was extremely helpful, not only finding us the items but also showing my daughter how to use them. Outstanding customer service!

7 marzo 2026
Non scritta su invito
Logo di GO Outdoors - Liverpool

Risposta di GO Outdoors - Liverpool

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

We visited the store in Liverpool

We visited the store in Liverpool. Morgan was informative, friendly, approachable and explained everything we wanted to know about the product we were buying. He is a credit to your company.

2 marzo 2026
Non scritta su invito
Logo di GO Outdoors - Liverpool

Risposta di GO Outdoors - Liverpool

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Jenny was very helpful

Jenny was very helpful, fantastic customer service

6 marzo 2026
Non scritta su invito
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Risposta di GO Outdoors - Liverpool

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I recently visited the shop today and…

I recently visited the shop today and had a great experience. I was picking up a couple of pairs of outdoor trousers and ended up grabbing a drink on the way out. The staff member, Jenny, was super helpful—she reminded me about their membership card scheme and even helped me track down a family member’s card to apply a discount. It made the whole shopping trip a lot smoother and saved me a few quid. Overall, great customer service and a really pleasant visit

5 marzo 2026
Non scritta su invito
Logo di GO Outdoors - Liverpool

Risposta di GO Outdoors - Liverpool

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Fabulous bargains

Fabulous bargains, especially with my (now renewed) membership card.

Jenny - customer service agent, at the till - was incredibly helpful and provided excellent advice. A great asset 👍

5 marzo 2026
Non scritta su invito
Logo di GO Outdoors - Liverpool

Risposta di GO Outdoors - Liverpool

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 1 stelle su 5

I wish I could give 0 stars

I wish I could give 0 stars, customer service in this shop is actually shocking. Manager assists us, was totally rude and not at all helpful, asked for her name but she wouldn’t give it to us as she “wasn’t on shift” so why would you be in work and on the shop floor if you were not on shift, so Go Outdoors expect their staff to work for nothing now?

26 febbraio 2026
Logo di GO Outdoors - Liverpool

Risposta di GO Outdoors - Liverpool

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

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