GO Outdoors - Leeds Recensioni 

2091
TrustScore 5 su 5

4,9

York Road, LS9 9AA Leeds, GB


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Valutata 1 stelle su 5

You failed to acknowledge a single dumbell was delivered when you sell as a pair. Nobody contacted me from submitting an online form about half delivery. I had to ring to discuss and it was the stor... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Jimmy was a great help full of knowledgeable advice. He knew what he was talking about and provided a great experience shopping at Go Outdoors. He was kind, personable and humorous; I will definitely... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I chose to go in store because I needed to find out about my size and what the trainers felt like;afterall what you see online doesn't always represent your needs. Matt, from the York road shop in LS... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

1st Festive Camping Trip. Lewis was really helpful and provided us with useful information on which tent would work for my daughter and friends first festival camping trip. We aren't a camping famil... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. Negozio di abbigliamento activewear
  3. Negozio di biciclette
  4. Club di arrampicata
  5. Servizio di equitazione
  6. Negozio di articoli per la corsa

Informazioni su GO Outdoors - Leeds

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(2091)

35.625 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Great service and very helpful.

Great service and very helpful.

29 marzo 2026
Logo di GO Outdoors - Leeds

Risposta di GO Outdoors - Leeds

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Valutata 2 stelle su 5

I attended Leeds York road shop

I attended Leeds York road shop. I haven’t been for a couple of years what has gone from a well run shop is now abysmal. Customer service zero. I won’t be using that premises anymore I would close it down it’s ruining your company name. Next time I want something I’ll try your Huddersfield or pudsey shops I hope it’s a massive improvement or it will solely be purchasing online.

28 marzo 2026
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Risposta di GO Outdoors - Leeds

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Helpful staff

Helpful staff, good range, plenty space and great parking and opening hours. Prices seem reasonable with membership applied.

3 aprile 2026
Logo di GO Outdoors - Leeds

Risposta di GO Outdoors - Leeds

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

First visit here, highly recommended

Visited for the first time today. Shopping for a rucksack for our 10 year olds first Scouting trip. Met at entrance by Jimmy. Flawless customer service, very knowledgeable and experienced. 10/10.

10 aprile 2026
Non scritta su invito
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Risposta di GO Outdoors - Leeds

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

To be honest I never write reviews but…

To be honest I never write reviews but I thought I had to after visiting the tackle shop in Go Outdoors. After Bobco shut I thought it was over for local tackle shops with the likes of big brands like yourselves taking over but when I went in the other day a young lad, I think he was called Luke completely brought back the feeling of being in a proper tackle shop.

The experience he has at his age and the knowledge he was sharing with me and my lad was exceptional. He took time to show me how to make a couple different rigs as I’ve always used the same old hair-rig which he kindly explained isn’t a bad rig, but there’s certainly better alternatives that could increase the chance of putting fish on the bank - we even used it to catch my lads first double figure carp. An absolute gem of a fella and brought me back to my youth with how he spoke to me no corporate nonsense just relatable down to earth. I will definitely be coming back to GoOutdoors again as you’re my new tackle shop👍

3 aprile 2026
Non scritta su invito
Logo di GO Outdoors - Leeds

Risposta di GO Outdoors - Leeds

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great big shop huge choice of brands…

Great big shop huge choice of brands and very friendly helpful staff

19 marzo 2026
Logo di GO Outdoors - Leeds

Risposta di GO Outdoors - Leeds

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Good experience

Well stocked, good sale items, easy to navigate and clean store. Very friendly and helpful staff.

30 marzo 2026
Non scritta su invito
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Risposta di GO Outdoors - Leeds

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

The staff simply carries out my return…

The staff simply carries out my return and then purchase without fuss

22 marzo 2026
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Risposta di GO Outdoors - Leeds

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Valutata 4 stelle su 5

Very friendly service

We came initially to look for climbing shoes for myself, and we weren’t offered any help initially but it was alright, we knew what we were looking for and if we had been offered help we would’ve said we were fine. We spent over an hour there till we found the right shoes and were heading out, then Mike stopped us and apologised for not getting to us sooner. I explained that it took me a while to find the right shoes since I need to wear insoles and he told me about the brand Superfeet and how they could maybe help me. I wasn’t really interested in buying something like that but my mum was and Mike was very helpful, getting her the right size and being very informative and extremely friendly. I would just say that he maybe spent a bit too much time chatting and there seemed to be other people waiting for help, but overall he was both helpful to us while also assuring the other customers that he would be with them soon. Thanks for your help!

23 marzo 2026
Non scritta su invito
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Risposta di GO Outdoors - Leeds

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 4 stelle su 5

Thank you Mike

Called in to the Leeds store buy some walking boots for my 15 year old son.
Was very busy but I was every impressed with Mike who was running the footwear section.
His advice was brilliant-he’s clearly very knowledgable.
Also very impressed with how polite and attentive he was, despite trying to help 3 other customers at the same time.

23 marzo 2026
Non scritta su invito
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Risposta di GO Outdoors - Leeds

Thanks for the review.

We're grateful you felt it worthy of 4 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 4 stelle su 5

Went in for walking trousers

Went in for walking trousers, Limted selection. 34w Long.
Helpful staff

24 marzo 2026
Non scritta su invito
Logo di GO Outdoors - Leeds

Risposta di GO Outdoors - Leeds

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Time arriving

Good service

16 marzo 2026
Logo di GO Outdoors - Leeds

Risposta di GO Outdoors - Leeds

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Helpful member of staff

The member of staff who helped me find the correct shoes was very helpful and kind, she also helped me know what was right and how to keep them in the right state.

Dan Plant

21 marzo 2026
Non scritta su invito
Logo di GO Outdoors - Leeds

Risposta di GO Outdoors - Leeds

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

What Mike doesn’t know about boots, ain’t worth knowing!

I was very impressed with the customer service I received from Mike. He had a great breadth of knowledge about walking shoes and boots and was friendly in his manner. I wasn’t at all sure about what I wanted or would work for me and my budget but he was able to help me make a purchase I felt really pleased with. Thanks

21 marzo 2026
Non scritta su invito
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Risposta di GO Outdoors - Leeds

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent service when we visited…

Excellent service when we visited today. Jimmy was very helpful. Excellent customer service , and excellent advice and he was very knowledgeable.

13 marzo 2026
Non scritta su invito
Logo di GO Outdoors - Leeds

Risposta di GO Outdoors - Leeds

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent service from Mark who showed…

Excellent service from Mark who showed me all the options and features of the jackets that I was interested in. No pressure sales, helpful and knowledgeable.

12 marzo 2026
Non scritta su invito
Logo di GO Outdoors - Leeds

Risposta di GO Outdoors - Leeds

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Expert knowledge and advice

Came to purchase hiking boots, gaiters and sticks. I was impressed with Laurie’s knowledge and thepatience given to understanding my requirements. I came away with some very comfortable Scarpa boots, having spent more than I expected but confident I have an excellent buy. I also understand more about the variables and materials, plus a bit of history of the different makes!

11 marzo 2026
Non scritta su invito
Logo di GO Outdoors - Leeds

Risposta di GO Outdoors - Leeds

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Lucy … Great Service

Lucy!
What a delightful assistant; polite, helpful and knowledgeable. We couldn’t have asked for more when my friend was spoilt for choice and Lucy was able to provide all the information she needed.
Thank you!

7 marzo 2026
Non scritta su invito
Logo di GO Outdoors - Leeds

Risposta di GO Outdoors - Leeds

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent service from Millie (sales)

Excellent service from Millie (sales) - very informative and helpful.

7 marzo 2026
Non scritta su invito
Logo di GO Outdoors - Leeds

Risposta di GO Outdoors - Leeds

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Mike is great!

Went in to buy some boots as my last pair from Mountain Warehouse had given up on being waterproof and comfortable after a year. Mike was very friendly, approachable and knowledgeable about shoes and their providers and all around a solid guy! Led me to buy the right pair of boots for my feet based on my requirements at work (walking around in boggy upland moors)

8 marzo 2026
Non scritta su invito
Logo di GO Outdoors - Leeds

Risposta di GO Outdoors - Leeds

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

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