1st Festive Camping Trip. Lewis was really helpful and provided us with useful information on which tent would work for my daughter and friends first festival camping trip. We aren't a camping famil... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Was served by Mike when buying some walking shoes. As a complete beginner I didn’t know where to start but he gave expert advice with no pressure whatsoever. And did well to manage a few customers at... Leggi di più
L'azienda ha risposto
It's all a little over priced in comparison to other stores... even with the member discount. Store I went to in Leeds quite run down, with unhelpful / unknowledgable staff. Used to be the go-to place... Leggi di più
L'azienda ha risposto
Don't often write reviews so this tells you how happy I am with the service received today. After a weekend with a new air tent (1st time using) returning back in the afternoon after a day out we... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di articoli per il campeggio
- Negozio di abbigliamento activewear
- Negozio di biciclette
- Club di arrampicata
- Servizio di equitazione
- Negozio di articoli per la corsa
Informazioni su GO Outdoors - Leeds
Scritti dall'azienda
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Scritti dall'azienda
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informazioni di contatto
York Road, LS9 9AA, Leeds, Regno Unito
- 01135 325903
4,9
Eccellente
2K recensioni
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The best customer service
Excellent customer service! Mike's expertise, enthusiasm and knowledge is second to none in hiking equipment. He took time to understand what I needed and made sure I found a comfortable, suitable pair. Really appreciated the professional and welcoming service- the best ever
3 agosto 2026
Non scritta su invito
Risposta di GO Outdoors - Leeds
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Had a great experience today Lewis was…
Had a great experience today Lewis was extremely helpful and friendly
11 agosto 2026
Non scritta su invito
Risposta di GO Outdoors - Leeds
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
It's all a little over priced in…
It's all a little over priced in comparison to other stores... even with the member discount. Store I went to in Leeds quite run down, with unhelpful / unknowledgable staff. Used to be the go-to place for kit 20+ years ago, but not any more sadly.
26 luglio 2026
Risposta di GO Outdoors - Leeds
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
1st Festive Camping Trip
1st Festive Camping Trip.
Lewis was really helpful and provided us with useful information on which tent would work for my daughter and friends first festival camping trip. We aren't a camping family so it's all new to us. Would highly recommend speaking to staff for assistance. Lewis also gave us space to discuss what we wanted to do after his advice and when we were ready with our decision we called him back. It was nice to not feeling pressured.
6 agosto 2026
Non scritta su invito
Risposta di GO Outdoors - Leeds
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Excellent service in the walking shoe…
Excellent service in the walking shoe department this morning.
6 agosto 2026
Non scritta su invito
Risposta di GO Outdoors - Leeds
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Brilliant service today from Lewis
Brilliant service today from Lewis, helped me find the trail shoes I was looking for and happy to let me try on any others :)
5 agosto 2026
Non scritta su invito
Risposta di GO Outdoors - Leeds
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Don't often write reviews so this tells…
Don't often write reviews so this tells you how happy I am with the service received today.
After a weekend with a new air tent (1st time using) returning back in the afternoon after a day out we found one of the air beams burst. No ideal with 2x 3 year olds.
Lauren G took the time to listen And sympathyised, helped replace the product Hassel free. Thank you
5 agosto 2026
Non scritta su invito
Risposta di GO Outdoors - Leeds
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
First time buying walking shoes - highly recommend
Was served by Mike when buying some walking shoes. As a complete beginner I didn’t know where to start but he gave expert advice with no pressure whatsoever. And did well to manage a few customers at the same. Happy with my purchase. Would highly recommend with no reservations.
31 luglio 2026
Non scritta su invito
Risposta di GO Outdoors - Leeds
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Extremely disappointed to receive a…
Extremely disappointed to receive a parking fine after spending over two hours in your shop and spending a significant amount of money. I would expect some kind of facility for people to enter their registrations if this is the case.
26 giugno 2026
Non scritta su invito
Risposta di GO Outdoors - Leeds
Thank you for taking the time to leave your review regarding your recent visit to our store.
We are sorry to hear that you have received a parking fine after visiting one of our stores. We have contacted you via the email address provided to gather more information so that this can be investigated further for you. Please check your inbox shortly for our email.
We look forward to hearing from you.
Kind regards
Go Outdoors Customer Care Team
Replacement sandals
The sandals were just as expected, arrived within a couple of days & am really pleased with the quality.
27 luglio 2026
Risposta di GO Outdoors - Leeds
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Overall great experience
Overall great experience! Mike in particular provided us with so much knowledge when looking for walking boots. Excellent service.
3 agosto 2026
Non scritta su invito
Risposta di GO Outdoors - Leeds
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Jimmy is the man to go to people
Jimmy is the man to go to people, we came get a tent for our muslim peace walk for humanity & he has shown that humanity is better when we worked togehter, as we are from newcastle (Gordies), i would like to say thank you & Go on Jimmy son, waye aye.
2 agosto 2026
Non scritta su invito
Risposta di GO Outdoors - Leeds
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Thank you jimmy and colleagues for your…
Thank you jimmy and colleagues for your excellent service, I truly appreciate the level of effort and respect you showed us today, we had a beautiful experience buying our tents and accessories for our peace walk we are taking part in
2 agosto 2026
Non scritta su invito
Risposta di GO Outdoors - Leeds
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Jimmy and his colleagues was a top man…
Jimmy and his colleagues was a top man when we went to buy our tent for our peace walk, he showed lots of respect and we loved him. Thanks jimmy!
2 agosto 2026
Non scritta su invito
Risposta di GO Outdoors - Leeds
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Lewis helped us get the right shoes for…
Lewis helped us get the right shoes for my 5 year old. Made it more pleasant to shop.
1 agosto 2026
Non scritta su invito
Risposta di GO Outdoors - Leeds
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Very knowledgeable staff
I don't usually write a review but Lewis was fantastic today when I came into store looking for walking boots. His knowledge was second to none. I took his advise and bought the mammut boots. Thrilled with them.
31 luglio 2026
Non scritta su invito
Risposta di GO Outdoors - Leeds
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Lewis was amazing I’m doing three peaks…
Lewis was amazing I’m doing three peaks and he was super helpful getting me my shoes last minute
31 luglio 2026
Non scritta su invito
Risposta di GO Outdoors - Leeds
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Lewis was very helpful and friendly
Lewis was very helpful and friendly. We felt welcome as soon as we had entered the store. My husband needed some hiking boots, pretty much ASAP for a hike on Sunday! Lewis recommend some decent hiking boots and we are very happy with his excellent customer service. Thank you.
30 luglio 2026
Non scritta su invito
Risposta di GO Outdoors - Leeds
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Thanks Matt for your expertise!
Thanks Matt for your great expertise and helping out to choose the best hiking shoes for Iceland! I had best experience wearing them! Thank you!!
20 giugno 2026
Non scritta su invito
Risposta di GO Outdoors - Leeds
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Great experience
Great experience! Lewis served us and he was really friendly! Had lots of knowledge and gave good recommendations!
29 luglio 2026
Non scritta su invito
Risposta di GO Outdoors - Leeds
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
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