I needed to upgrade my winter coat, ready for the change in season. I visited the store on Friday & lovely Lauren immediately came forward to see if she could help me. She sought my budget & aske... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
After the Click and Collect service twice cancelled my order even though plenty of stock was showing on their customer services system, I rang Go Outdoors Leeds and spoke to Amy, who confirmed they ha... Leggi di più
L'azienda ha risposto
Had a good experience at the York road store today. Andre was very helpful and pleasant and helped us find everything we wanted. When we got the till to pay I realised I lost £70 pounds out of my back... Leggi di più
L'azienda ha risposto
I attended Leeds York road shop. I haven’t been for a couple of years what has gone from a well run shop is now abysmal. Customer service zero. I won’t be using that premises anymore I would close it... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di articoli per il campeggio
- anche in
- Club di arrampicata
- Negozio di abbigliamento activewear
- Negozio di articoli per la corsa
- Negozio di biciclette
- Servizio di equitazione
Informazioni su GO Outdoors - Leeds
Scritti dall'azienda
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Scritti dall'azienda
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informazioni di contatto
York Road, LS9 9AA, Leeds, Regno Unito
- 01135 325903
4,8
Eccellente
2K recensioni
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Le persone hanno visualizzato anche
Jimmy and his colleagues was a top man…
Jimmy and his colleagues was a top man when we went to buy our tent for our peace walk, he showed lots of respect and we loved him. Thanks jimmy!
2 agosto 2026
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Risposta di GO Outdoors - Leeds
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Lewis helped us get the right shoes for…
Lewis helped us get the right shoes for my 5 year old. Made it more pleasant to shop.
1 agosto 2026
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Risposta di GO Outdoors - Leeds
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Very knowledgeable staff
I don't usually write a review but Lewis was fantastic today when I came into store looking for walking boots. His knowledge was second to none. I took his advise and bought the mammut boots. Thrilled with them.
31 luglio 2026
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Risposta di GO Outdoors - Leeds
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Lewis was amazing I’m doing three peaks…
Lewis was amazing I’m doing three peaks and he was super helpful getting me my shoes last minute
31 luglio 2026
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Risposta di GO Outdoors - Leeds
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Lewis was very helpful and friendly
Lewis was very helpful and friendly. We felt welcome as soon as we had entered the store. My husband needed some hiking boots, pretty much ASAP for a hike on Sunday! Lewis recommend some decent hiking boots and we are very happy with his excellent customer service. Thank you.
30 luglio 2026
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Risposta di GO Outdoors - Leeds
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Thanks Matt for your expertise!
Thanks Matt for your great expertise and helping out to choose the best hiking shoes for Iceland! I had best experience wearing them! Thank you!!
20 giugno 2026
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Risposta di GO Outdoors - Leeds
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Great experience
Great experience! Lewis served us and he was really friendly! Had lots of knowledge and gave good recommendations!
29 luglio 2026
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Risposta di GO Outdoors - Leeds
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Great place to shop
I was served by Lewis, top man who really looked after us. Would definitely recommend going outdoors again.
29 luglio 2026
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Risposta di GO Outdoors - Leeds
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Fab knowledge and advice from Mike
Had a really good experience with Mike, he was very knowledgeable about walking boots and gave me some really helpful information and advice
27 luglio 2026
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Risposta di GO Outdoors - Leeds
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Amazing Customer Service
Give Rhiann a raise for having to deal with incompetent customers (i.e me)
We had numerous issues with payment (our problem) not go outdoors. Spend around 30 mins trying to resolve them and thankfully we did. Rhiann remained patient and sympathetic to the situation. Not once made to feel like a burden.
Rhiann is a superstar and made our first experience with Go Outdoors a super one - credit to your organisation.
27 luglio 2026
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Risposta di GO Outdoors - Leeds
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Really useful trip to Go Outdoors…
Really useful trip to Go Outdoors yesterday. Lewis helped my friend and I figure out which walking boots suited our needs! He was incredibly helpful and knowledgable, thanks so much again for your help! 2 happy customers
26 luglio 2026
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Risposta di GO Outdoors - Leeds
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
I had a great experience at GO Outdoors…
I had a great experience at GO Outdoors Leeds today. Rhiann was professional, friendly, and provided top-notch customer service.
26 luglio 2026
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Risposta di GO Outdoors - Leeds
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Helpful employee
Liam was very helpful and knowledgeable. He made my shopping experience much easier, his product knowledge really helped me pick out the right sleeping bag for what I need. Thank you Liam!
26 luglio 2026
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Risposta di GO Outdoors - Leeds
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Lucy always had a smile on her face and…
Lucy always had a smile on her face and was a great help today for me and my friend
26 luglio 2026
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Risposta di GO Outdoors - Leeds
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Staff member Mark at the Leeds centre…
Staff member Mark at the Leeds centre was extremely helpful with me when choosing the right hiking boots and gave me so much advice on my upcoming trip to Scotland
23 luglio 2026
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Risposta di GO Outdoors - Leeds
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
A very pleasant experience with friendly staff!
The store was very clean and tidy! Lucy was very helpful when recommending walking boots and coats that would be appropriate for our needs and Kacey was very friendly and polite on the till :)
21 luglio 2026
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Risposta di GO Outdoors - Leeds
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Mike was brilliant very helpful what we…
Mike was brilliant very helpful what we wanted was not on display so he went in the stock room and found exactly what we were looking for at a price we couldn't believe.
Thanks Mike
19 luglio 2026
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Risposta di GO Outdoors - Leeds
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Leeds store
Went to the store recently and was served by Amy, she was very helpful and managed to save us £31 by getting us to join their loyalty scheme which is only £5 for the year
17 luglio 2026
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Risposta di GO Outdoors - Leeds
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Risposta di GO Outdoors - Leeds
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Helpful staff
Lewis was really helpful. He was knowledgeable and friendly. He listened to what I needed and made suitable suggestions.
6 luglio 2026
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Risposta di GO Outdoors - Leeds
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
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