GO Outdoors - Lancaster (Express) Recensioni 

228
•
TrustScore 5 su 5

4,9

New Street 17, LA1 1EG Lancaster, England, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We were looking for hiking sticks and were doubting between two sets. Simon gave us a very detailed professional explication with pro’s and contra’s. He gave us some extra walking tips in the lake dis... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Seth gave me time to consider what I was looking for before offering additional support and information as I required it. He was courteous and proactive without being “pushy”. I found his product know... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Walked in nervous with no clue about hiking but wanted some leather boots to add to my blue jean lumberjack aesthetic. A very nice and friendly man named Chinmaya greeted me as I walked in and when I... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

After trudging round Lancaster looking for a pair of walking boots my partner suggested go outdoors a great result not only I got fixed but my partner purchased a pair to! 👍 Abig thank you to Chinmay... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. anche in
  3. Club di arrampicata
  4. Negozio di abbigliamento activewear
  5. Negozio di articoli per la corsa
  6. Negozio di biciclette
  7. Servizio di equitazione

Informazioni su GO Outdoors - Lancaster (Express)

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • New Street 17, LA1 1EG, Lancaster, England, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

228 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(228)

36.823 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

This is a shout out and a big thank you…

This is a shout out and a big thank you to Simon and Lewis! They are very knowledgeable, helpful, friendly and patient. I’ve been turning up like a bad penny prepping for a trip and Simon has suffered me a few times and has been brilliant.

17 febbraio 2026
Non scritta su invito
Logo di GO Outdoors - Lancaster (Express)

Risposta di GO Outdoors - Lancaster (Express)

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent help & great customer service…

Excellent help & great customer service from Lewis & his colleague, Isaac today. Honest, trustworthy advice in choosing outdoor kit in Go Outdoors, Lancaster

10 febbraio 2026
Non scritta su invito
Logo di GO Outdoors - Lancaster (Express)

Risposta di GO Outdoors - Lancaster (Express)

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Isaac was really helpful showing me how…

Isaac was really helpful showing me how to use the compass I had bought and how to align it with the map.

8 gennaio 2026
Non scritta su invito
Logo di GO Outdoors - Lancaster (Express)

Risposta di GO Outdoors - Lancaster (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Fantastic customer service and range

Fantastic customer service and range. Simon really knows his stuff and was able to give a personal recommendation for the down jacket I was considering.

20 gennaio 2026
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Logo di GO Outdoors - Lancaster (Express)

Risposta di GO Outdoors - Lancaster (Express)

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Very helpful staff

Visited a few weeks ago to get some walking shoes ready for a backpacking trip. Simon was excellent offering advice on the best type of shoe to get and I left happy with my purchase having been well informed on the product. Both the staff here when we visited were very friendly and happy to help us even when we arrived shortly before closing. The shop is smaller but still has a good selection of equipment and this means you usually get better service!

29 dicembre 2025
Non scritta su invito
Logo di GO Outdoors - Lancaster (Express)

Risposta di GO Outdoors - Lancaster (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Simon had great product knowledge as…

Simon had great product knowledge as well as a no pressure friend service approach. Credit to the store as I've found all their representatives.

19 gennaio 2026
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Logo di GO Outdoors - Lancaster (Express)

Risposta di GO Outdoors - Lancaster (Express)

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

All of my requirements were considered…

All of my requirements were considered and I left with what I was looking for. I’m entirely happy with my purchases and the general disposition of the staff. This will be my first port of call for further outdoor gear.

13 gennaio 2026
Non scritta su invito
Logo di GO Outdoors - Lancaster (Express)

Risposta di GO Outdoors - Lancaster (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great store

Great store, fantastic product knowledge, cheerful, excellent customer experience.

12 gennaio 2026
Non scritta su invito
Logo di GO Outdoors - Lancaster (Express)

Risposta di GO Outdoors - Lancaster (Express)

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Really helpful advice on…

Really helpful advice from Chris on walking boots and came away with a bonus pair of running shoes reduced in the sale!

11 gennaio 2026
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Logo di GO Outdoors - Lancaster (Express)

Risposta di GO Outdoors - Lancaster (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great staff and helpful

Chris was very knowledgeable and helpful when shopping with my son. Chris went beyond my expectations and assisted me with making the right decision on my New tent and backpack. I really appreciated being treat well and provided with the assistance we needed. I don't often visit this Go outdoors, however because of the great interaction I will be sure to return again due to the service provided. Chris was patient, understanding and knowledgeable, we will visit this store again because of this.

10 gennaio 2026
Non scritta su invito
Logo di GO Outdoors - Lancaster (Express)

Risposta di GO Outdoors - Lancaster (Express)

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Knowledgeable team

Great honest advice about tents/sleeping bags etc. from Simon

10 gennaio 2026
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Logo di GO Outdoors - Lancaster (Express)

Risposta di GO Outdoors - Lancaster (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

A really great shopping experience…

A really great shopping experience Simon was very knowledgeable and helpful. We came away with a bag full of hiking goodies but also had some sound advice for future purchases.

9 gennaio 2026
Non scritta su invito
Logo di GO Outdoors - Lancaster (Express)

Risposta di GO Outdoors - Lancaster (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Walking boots

I went to buy walking boots and the range they had was great. Simon helped me to select them, he was very helpful, knowledgeable and honest asking me questions to find out what kind of walking I would be doing and found me the perfect pair. I can’t recommend him enough and will definitely go back.

5 gennaio 2026
Non scritta su invito
Logo di GO Outdoors - Lancaster (Express)

Risposta di GO Outdoors - Lancaster (Express)

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Fantastic store

Fantastic store. Staff are very helful and friendly. I would strongly recommend shopping there.

23 dicembre 2025
Non scritta su invito
Logo di GO Outdoors - Lancaster (Express)

Risposta di GO Outdoors - Lancaster (Express)

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valutata 1 stelle su 5

Terrible service.

When I tried to purchase some gloves they come out at about £10 more expensive at the checkout than shown. The assistant said there are two prices have you got a go outdoors card, if not you can purchase one for five pounds, The verdict is by making me feel like a second class customer, I will never use your store again.

2 gennaio 2026
Non scritta su invito
Logo di GO Outdoors - Lancaster (Express)

Risposta di GO Outdoors - Lancaster (Express)

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Very helpful at the shop

At the shop, Simon was really helpful. It's great to have someone who knows their stuff giving you advice. I wanted a pair of walking shoes rather than boots but my feet have a high arch. He instantly knew which shoes to try. Tried. Bought. Comfy. Wearing them now.

30 dicembre 2025
Non scritta su invito
Logo di GO Outdoors - Lancaster (Express)

Risposta di GO Outdoors - Lancaster (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Both staff very helpful and pleasant…

Both staff very helpful and pleasant especially Paul (the older guy ) . Very jolly and polite . Good service

18 dicembre 2025
Non scritta su invito
Logo di GO Outdoors - Lancaster (Express)

Risposta di GO Outdoors - Lancaster (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Simon in the lancaster store was…

Simon in the lancaster store was extremely helpful and helped me choose the right size

10 dicembre 2025
Non scritta su invito
Logo di GO Outdoors - Lancaster (Express)

Risposta di GO Outdoors - Lancaster (Express)

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service. Simon very helpful and friendly. Great product knowledge.

28 novembre 2025
Non scritta su invito
Logo di GO Outdoors - Lancaster (Express)

Risposta di GO Outdoors - Lancaster (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great customer service

Spent over £400 in shop with the help from Simon, who was experienced and and gave me advice and was really lovely

17 novembre 2025
Non scritta su invito
Logo di GO Outdoors - Lancaster (Express)

Risposta di GO Outdoors - Lancaster (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

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