GO Outdoors - Ipswich Recensioni 

2265
•
TrustScore 5 su 5

4,8

Anglian Retail Park, IP1 5QP Ipswich, GB

•

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Valutata 5 stelle su 5

I visited Go Outdoors to replace my worn out walking boots. I was assisted by Denise who was extremely helpful and made sure the boots I selected were a perfect fit. Matt on checkout ensured the whol... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

went into GoOutdoors in Ipswich to get some trainers and achieved! totally excellent service by Celeste in Footwear and Nicole on the tills! thank you so much for such an enjoyable shop! ☺️😊

L'azienda ha risposto

Valutata 5 stelle su 5

Dani was incredibly patient with me. I was looking to replace a specific kind of pair of trainers which Dani immediately identifies as trail running shoes and helped me to work out the best fit and st... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great advice and service from Denise and Jackie at the Ipswich store. Denise was very knowledgeable about the walking boots suitable for me. Jackie was helpful and suggested I join the membership club... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. anche in
  3. Club di arrampicata
  4. Negozio di abbigliamento activewear
  5. Negozio di articoli per la corsa
  6. Negozio di biciclette
  7. Servizio di equitazione

Informazioni su GO Outdoors - Ipswich

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • Anglian Retail Park, IP1 5QP, Ipswich, Regno Unito

  • 01473 794506

4,8

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(2265)

36.939 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Excellent customer service and advice…

Excellent customer service and advice from Denise regarding purchasing walking shoes.

9 giugno 2026
Non scritta su invito
Logo di GO Outdoors - Ipswich

Risposta di GO Outdoors - Ipswich

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great service today from Denise when I…

Great service today from Denise when I needed waterproof walking trainers. Really helpful and I'm pleased with my purchase as I walked through a lot of wet grass later. Jackie was very friendly and efficient on checkout. Thanks

8 giugno 2026
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Logo di GO Outdoors - Ipswich

Risposta di GO Outdoors - Ipswich

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent customer service received on…

Excellent customer service received on returning a pair of trainers that were too tight, Celeste went over and above to help and make sure I was able to find an alternative, nothing was too much trouble, Matt was great dealing with the return and new purchase transaction, all
In all a great experience and rare to find these days, big thanks to Celeste and Matt at the Ipswich Whitehouse store.

8 giugno 2026
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Logo di GO Outdoors - Ipswich

Risposta di GO Outdoors - Ipswich

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Belle, great Customer Service and her recomendation of the Merrills Speed Strike 2 Hiking Shoes

I was looking for hiking boots at short notice to do a day hike that would involve scrambling, and probable wet weather.
Belle, one of the Go Outdoor Customer Service Team at Ipswich, helped me through the process. She was informative, gave good advice, choice of brands and gave me time. After trying on 3 pairs of walking shoes and leaving her recommendation till last, it was those I chose. The Merrills Speed Strike 2 hiking shoes (the most expensive pair out of the three). I wore them in at home for a few days and spent over 8 hours in them up and down an elevation of 3,800 ft approximately and completed my hike.
Result:- No blisters, just achy feet afterwards but hey they are definitely broken in now!
Thank you Belle for all your helpful advice.

4 maggio 2026
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Logo di GO Outdoors - Ipswich

Risposta di GO Outdoors - Ipswich

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Footware Dept

Thanks to Belle for all her help today with out walking boots purchase, she was very helpful, much appreciated, well done

6 giugno 2026
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Logo di GO Outdoors - Ipswich

Risposta di GO Outdoors - Ipswich

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Huge store - Great selection & Great customer support

Huge store - great selection & friendly staff !

Emma helped us with trying on several walking boots and gave some sound guidance in choosing my Scarpa Rangers ..!

Thank you

6 giugno 2026
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Logo di GO Outdoors - Ipswich

Risposta di GO Outdoors - Ipswich

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Good for fishing gear

Great range of products to suit all budgets, loads of brands stocked

4 giugno 2026
Logo di GO Outdoors - Ipswich

Risposta di GO Outdoors - Ipswich

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Denise and Matt were both very…

Denise and Matt were both very knowledgeable and helpful

4 giugno 2026
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Logo di GO Outdoors - Ipswich

Risposta di GO Outdoors - Ipswich

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

For who(m) the Bell(e) tolls

The assistant I was served by, Belle was knowledgeable and very helpful. She approached me when she noticed I was looking around and was very friendly. She asked whether I needed a waterproof shoe and once I answered no she brought out the lighter mesh shoe. She checked my shoes fitted properly and brought two pairs to me. She took the time to make sure I was happy with everything and I made the purchase. Overall a very pleasant experience. A delightful member of staff.

2 giugno 2026
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Logo di GO Outdoors - Ipswich

Risposta di GO Outdoors - Ipswich

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Helpful staff

Denise at the Ipswich branch was super helpful today and really took time to help me choose some walking boots and seamless socks for an up-and-coming trip.

1 giugno 2026
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Logo di GO Outdoors - Ipswich

Risposta di GO Outdoors - Ipswich

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Celeste was very helpful in choosing a…

Celeste was very helpful in choosing a pair of Merrill boots and Laura sorted my check out without any queuing. Excellent service.

31 maggio 2026
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Logo di GO Outdoors - Ipswich

Risposta di GO Outdoors - Ipswich

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent service

Excellent service. Lots of useful information and very polite. Thank you Belle 🙂

23 maggio 2026
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Logo di GO Outdoors - Ipswich

Risposta di GO Outdoors - Ipswich

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

23rd May 2026 Visit

Matt served us on the till. Lovely guy helped with all out queries. Issabelle is a newer member of the team. Honestly will be heading back to see them again. Bought more than we intended!

23 maggio 2026
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Logo di GO Outdoors - Ipswich

Risposta di GO Outdoors - Ipswich

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Went to purchase some boots

Went to purchase some boots. Dani was really helpful (and patient) whilst I tried on a few pairs with some helpful advice as well. Many thanks

20 maggio 2026
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Logo di GO Outdoors - Ipswich

Risposta di GO Outdoors - Ipswich

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Easy to order and delivery to store on…

Easy to order and delivery to store on time

8 maggio 2026
Logo di GO Outdoors - Ipswich

Risposta di GO Outdoors - Ipswich

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Valutata 1 stelle su 5

Very poor haven't received the items…

Very poor haven't received the items yet.

8 maggio 2026
Logo di GO Outdoors - Ipswich

Risposta di GO Outdoors - Ipswich

All feedback is appreciated and we are sorry to hear that you have not received any communications regarding the status of your click and collect order.

We can confirm that your items are ready collect from your selected store. We have also sent you an email to confirm this.

Kind regards,

Go Outdoors Customer Care

Valutata 5 stelle su 5

Helpful and friendly staff with a…

Helpful and friendly staff with a specific mention to Denise, Dani and Aiesha. Good product range.

12 maggio 2026
Non scritta su invito
Logo di GO Outdoors - Ipswich

Risposta di GO Outdoors - Ipswich

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Denise at Ipswich was extremely helpful…

Denise at Ipswich was extremely helpful and gave great advice on walking boots including correct sizing and type of boot. The staff were vey helpful including Roxy on the till.

14 maggio 2026
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Logo di GO Outdoors - Ipswich

Risposta di GO Outdoors - Ipswich

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Valutata 4 stelle su 5

Good choice of walking boots

Good choice of walking boots. Unfortunately my preferred choice of a Size 10 from the display was not in stock.
Staff have to be found to obtain your choice, but were very helpful once located. I was offered sizes either side but were not a comfortable fit. Found two possible alternatives on display but lower quality. However one pair was a good fit and the competitive price overcame my slight concerns and urgent replacement. Membership was a no brainer and checkout swift.
It would be helpful when looking for the stores on TrustPilot to list them alphabetically. (Ipswich - Adam, Aiesha and Matt)

12 maggio 2026
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Logo di GO Outdoors - Ipswich

Risposta di GO Outdoors - Ipswich

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

It was the first time I had visited a…

It was the first time I had visited a Go Outdoors store and was impressed with the choice of items available to suit all budgets. I purchased some walking shoes and the sale assistants Denise and Nicole were very helpful and knowledgeable. I would definitely visit again.

12 maggio 2026
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Logo di GO Outdoors - Ipswich

Risposta di GO Outdoors - Ipswich

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

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