GO Outdoors - Ipswich Recensioni 

2234
TrustScore 5 su 5

4,8

Anglian Retail Park, IP1 5QP Ipswich, GB


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Valutata 5 stelle su 5

Rory was extremely helpful when buying walking boots for my husband and myself. He was happy to fetch several sizes/styles and gave us advice on the different makes. We came away happy with our our pu... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Buying new walking boots from a huge range can be a bit complex, but Ashley made it really easy. He's a very experienced walker and climber so his advice on what's important is excellent. Great servic... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Yesterday (30th August) we visited the Ipswich store, this was mainly to have a look around the store. However as with most camping trips to the shops you find something shiny you feel you should pur... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Exceptionally impressed with Rory, who was managing a busy floor on his own but took the time to help me choose the right trail shoes. He gave excellent advice and was happy to go-back and forth to th... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. Negozio di abbigliamento activewear
  3. Negozio di biciclette
  4. Club di arrampicata
  5. Servizio di equitazione
  6. Negozio di articoli per la corsa

Informazioni su GO Outdoors - Ipswich

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • Anglian Retail Park, IP1 5QP, Ipswich, Regno Unito

  • 01473 794506

4,8

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(2234)

34.694 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Go Outdoors Ipswich

Served by Denise and Laura who could not be more helpful. Lots of choice so advice and recommendations proved very useful. Would certainly recommend this store.

20 aprile 2026
Non scritta su invito
Logo di GO Outdoors - Ipswich

Risposta di GO Outdoors - Ipswich

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Denise was extremely helpful and…

Denise was extremely helpful and knowledgeable. Her patience and demeanour made the whole buying experience enjoyable.

16 aprile 2026
Non scritta su invito
Logo di GO Outdoors - Ipswich

Risposta di GO Outdoors - Ipswich

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Very helpful today on my choice of…walking shoes

Very helpful today on my choice of walking shoes Max was great and so was sookie

17 aprile 2026
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Risposta di GO Outdoors - Ipswich

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Matt at the till was so lovely today

Matt at the till was so lovely today. I had trouble finding my membership card and he kept assuring me to take my time to find it. He tried to help… and eventually he found me on the system. He was very patient and really helpful.

11 dicembre 2025
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Logo di GO Outdoors - Ipswich

Risposta di GO Outdoors - Ipswich

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Denise was very helpful and patient

Denise was very helpful and patient. I got the right trainers in the end!
Thank you 😊

13 aprile 2026
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Logo di GO Outdoors - Ipswich

Risposta di GO Outdoors - Ipswich

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Staff were helpful

Staff were friendly, helpful and knowledgeable. Thanks to Matt on the till for advising on the bundle discount and processing this for me.

11 aprile 2026
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Logo di GO Outdoors - Ipswich

Risposta di GO Outdoors - Ipswich

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Lovely Denise

Denise assisted us with footwear, she was very attentive and very kind, discussing walking and nature with my young daughter whilst supporting her to try on boots. She held a lot of knowledge regarding which footwear was best for which activity. Nothing was too much trouble. I really enjoyed talking to her too.

9 aprile 2026
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Logo di GO Outdoors - Ipswich

Risposta di GO Outdoors - Ipswich

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great communication

Great communication, and fast delivery, 5 stars for this ✨️ 👌

30 marzo 2026
Logo di GO Outdoors - Ipswich

Risposta di GO Outdoors - Ipswich

Hi
Many thanks for taking some time to give us a 5 star review. We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

World Class Service

I went in for a puncture repair kit and was helped by Bill. He was so patient, kind and knowledgeable - a hat trick! He helped me find the right product and even waited while I consulted with my other half on the phone. He also didn't push me to buy unnecessary products and made sure I had the correct one. Thank you Bill, you shining star!

26 marzo 2026
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Risposta di GO Outdoors - Ipswich

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Very helpful

Had to buy a lot of things, an employee named Matt was really helpful and assisted with them And over an hour of buying things, the person in the register named dean was really polite and scanned our items like it was no problem- a big thank you to both of them!

1 aprile 2026
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Logo di GO Outdoors - Ipswich

Risposta di GO Outdoors - Ipswich

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Help and advice I got from Dani and…

Help and advice I got from Dani and Roxie was superb.
They were happy and made the shopping experience great fun.

27 marzo 2026
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Logo di GO Outdoors - Ipswich

Risposta di GO Outdoors - Ipswich

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Very helpful and knowledgeable

Brilliant helpful, friendly, knowledgeable and patient support from Denise while looking for a new pair of walking shoes (and trying multiple pairs on!). If Denise hadn’t been as helpful I probably would have been overwhelmed and ended up not buying anything, instead of my very comfortable new shoes.

24 marzo 2026
Non scritta su invito
Logo di GO Outdoors - Ipswich

Risposta di GO Outdoors - Ipswich

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Helpful and courteous staff.

I was looking to buy mountain walking boots and the staff were very helpful. Denise and Belle gave really helpful advice about the boot fitting.
Very impressed by the friendly staff and service.

23 marzo 2026
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Logo di GO Outdoors - Ipswich

Risposta di GO Outdoors - Ipswich

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Very helpful and informed staff

Very helpful and informed staff.
Dani spent a long time helping me with walking shoes and was knew a lot about them.
Matt was helpful with an exchange.

22 marzo 2026
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Logo di GO Outdoors - Ipswich

Risposta di GO Outdoors - Ipswich

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Ashley was very helpful regarding my…

Ashley was very helpful regarding my return.

21 marzo 2026
Non scritta su invito
Logo di GO Outdoors - Ipswich

Risposta di GO Outdoors - Ipswich

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent service from Emma in shoes

Emma in the shoe department was so helpful and knowledgeable, and super patient while I tried on lots of shoes. She helped cater to my many requirements and I came away with a great pair of walking shoes, thank you Emma.

20 marzo 2026
Non scritta su invito
Logo di GO Outdoors - Ipswich

Risposta di GO Outdoors - Ipswich

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Hiking shoes

Ashley in the shoe department is an asset to your store. Great service and advice. No pressure came away with my new hiking shoes. A very happy customer !

Will be coming back to get the other stuff I need.

19 marzo 2026
Non scritta su invito
Logo di GO Outdoors - Ipswich

Risposta di GO Outdoors - Ipswich

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great experience yesterday afternoon…

Great experience yesterday afternoon all staff members very helpful especially Dani and Eve. Dani was very knowledgeable regarding women's walking shoes and boots. She willingly spent several trips back and forth to the stock room trying to help me get the correct style and fit. Well done.

18 marzo 2026
Non scritta su invito
Logo di GO Outdoors - Ipswich

Risposta di GO Outdoors - Ipswich

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Ashley was very knowledgeable and gave…

Ashley was very knowledgeable and gave me time to weigh up options without being pushy. Really nice guy and enjoying the hiking boots.

14 febbraio 2026
Non scritta su invito
Logo di GO Outdoors - Ipswich

Risposta di GO Outdoors - Ipswich

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent experience at Go Outdoors

Excellent experience at Go Outdoors, Ipswich today. Staff were willing to listen to me when returning a pair of ladies walking/hiking boots and asked polite yet "probing" questions regarding my usage in order to understand why the boots had, in my opinion, not held up very well.
They literally went that extra mile and, in the end, were willing to exchange my boots for another pair (like for like) or discount the original cost towards any other pair of hiking boots.
I was extremely pleased with the help given to me by Celeste, Matt and indeed Wayne and would like to thank them in this review.

14 marzo 2026
Non scritta su invito
Logo di GO Outdoors - Ipswich

Risposta di GO Outdoors - Ipswich

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

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