GO Outdoors - Ipswich Recensioni 

2265
•
TrustScore 5 su 5

4,8

Anglian Retail Park, IP1 5QP Ipswich, GB

•

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Valutata 5 stelle su 5

Great range of clothing and equipment. Matt and Sue were very helpful and calm when returning web purchase and then discovering my account discount card wasn’t linked. All good in the end

L'azienda ha risposto

Valutata 5 stelle su 5

I visited Go Outdoors to replace my worn out walking boots. I was assisted by Denise who was extremely helpful and made sure the boots I selected were a perfect fit. Matt on checkout ensured the whol... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

went into GoOutdoors in Ipswich to get some trainers and achieved! totally excellent service by Celeste in Footwear and Nicole on the tills! thank you so much for such an enjoyable shop! ☺️😊

L'azienda ha risposto

Valutata 5 stelle su 5

Denise helped my husband pick a pair of walking boots, she was very informative and helpful and was able to show us a selection of boots to try, my husband needed good sturdy footwear due to an injury... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. anche in
  3. Club di arrampicata
  4. Negozio di abbigliamento activewear
  5. Negozio di articoli per la corsa
  6. Negozio di biciclette
  7. Servizio di equitazione

Informazioni su GO Outdoors - Ipswich

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • Anglian Retail Park, IP1 5QP, Ipswich, Regno Unito

  • 01473 794506

4,8

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(2265)

37.055 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Denise at Ipswich was extremely helpful…

Denise at Ipswich was extremely helpful and gave great advice on walking boots including correct sizing and type of boot. The staff were vey helpful including Roxy on the till.

14 maggio 2026
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Risposta di GO Outdoors - Ipswich

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Valutata 4 stelle su 5

Good choice of walking boots

Good choice of walking boots. Unfortunately my preferred choice of a Size 10 from the display was not in stock.
Staff have to be found to obtain your choice, but were very helpful once located. I was offered sizes either side but were not a comfortable fit. Found two possible alternatives on display but lower quality. However one pair was a good fit and the competitive price overcame my slight concerns and urgent replacement. Membership was a no brainer and checkout swift.
It would be helpful when looking for the stores on TrustPilot to list them alphabetically. (Ipswich - Adam, Aiesha and Matt)

12 maggio 2026
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Risposta di GO Outdoors - Ipswich

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

It was the first time I had visited a…

It was the first time I had visited a Go Outdoors store and was impressed with the choice of items available to suit all budgets. I purchased some walking shoes and the sale assistants Denise and Nicole were very helpful and knowledgeable. I would definitely visit again.

12 maggio 2026
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Risposta di GO Outdoors - Ipswich

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I was looking for a comfortable pair of…

I was looking for a comfortable pair of walking shoes and I was fortunate to be served by Denise who was so helpful in advising me which ones to choose as I have an arthritic toe joint, she was very knowledgeable about the various choices.

11 maggio 2026
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Risposta di GO Outdoors - Ipswich

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Quality customer service from Isabelle.

I received excellent service from Isabelle. She explained clearly the pros and cons of the walking boots I was looking at while letting me decide the best pair for my needs. She was attentive, polite and helpful. Very happy.

8 maggio 2026
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Risposta di GO Outdoors - Ipswich

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

The price and collection were perfect

The price and collection were perfect
I could find all things I needed

13 aprile 2026
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Risposta di GO Outdoors - Ipswich

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Very helpful and well informed team

Very helpful and well informed team. Particular thanks to Dani and Matt

1 maggio 2026
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Risposta di GO Outdoors - Ipswich

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Celeste was incredibly helpful today…

Celeste was incredibly helpful today with choosing new walking boots. Very knowledgeable, professional and patient.
Really appreciated Celeste’s help…..an asset to your store.

2 maggio 2026
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Risposta di GO Outdoors - Ipswich

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

It’s a big bright store

It’s a big bright store. Well spaced out with clearly marked sections.
Staff are generally chatty and helpful with anything you ask about. Otherwise they leave you to browse.

30 aprile 2026
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Risposta di GO Outdoors - Ipswich

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 1 stelle su 5

Poor build quality by store staff - SHOCKING

TBH i was not impressed with the build of my new bike i collect last Thursday (23/04/2026) I had to go over and check everything to the point I should have just built it myself. For a bike thats supposed to have been built ready to ride....it would have been a death trap, and potential damage to the bike. To list some of things I found, both bolts loose on front brake caliper, the caliper was moving freely. Dropper post poorly fitted, far too much cable allowed for. Storage frame bolts loose, on the verge of falling out had I done any riding. On a £2200 bike I was not impressed, would I take it back for 6 week safety check......i dont think so. When working on any bike they should have their work checked and double checked as it could have caused an accident or damaged the bike.

23 aprile 2026
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Risposta di GO Outdoors - Ipswich

We appreciate you taking the time to leave your review about your recent bike purchase.

It is upsetting to know that you feel that your bike was not correctly or safely built by one of our stores. All feedback that we receive is important to us and this will be reported back to the relevant teams to ensure that the correct bike building processes are being followed to the correct safety standards.

We have contacted you via email to get further information, to enable us to escalate this correctly, please check your inbox for our email shortly.

Kind regards
Go Outdoors Customer Care Team.

Valutata 5 stelle su 5

Struggling with a health condition but…

Struggling with a health condition but still wanting be active, I found it really hard to find comfortable walking shoes. Having been unsuccessful on line, decided to seek help in store. Staff were amazing & very knowledgeable. Made such a difference. So helpful. Big shout out to Dani & Matt especially.

30 aprile 2026
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Risposta di GO Outdoors - Ipswich

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent service today

Excellent service today, Denise was extremely helpful, she gave me really useful information about the products which allowed me to make informed purchases. Matt on the till was helpful to sort a query about the members card. Totally a great experience! Thank you!

27 aprile 2026
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Risposta di GO Outdoors - Ipswich

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great Boots !

Needed a new pair of two season walking boots and was helped out by Denise and Matt at the Ipswich Whitehouse estate store, both very knowledgeable and helpful, tried several different pairs they suggested and came away with a great pair of boots at a great price - Thank you Denise and thank you Matt 👍🏻

27 aprile 2026
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Risposta di GO Outdoors - Ipswich

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Polite and helpful service from Celeste…

Polite and helpful service from Celeste and Eve.
Good price for products purchased.

19 aprile 2026
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Risposta di GO Outdoors - Ipswich

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Go Outdoors Ipswich

Served by Denise and Laura who could not be more helpful. Lots of choice so advice and recommendations proved very useful. Would certainly recommend this store.

20 aprile 2026
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Risposta di GO Outdoors - Ipswich

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Denise was extremely helpful and…

Denise was extremely helpful and knowledgeable. Her patience and demeanour made the whole buying experience enjoyable.

16 aprile 2026
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Logo di GO Outdoors - Ipswich

Risposta di GO Outdoors - Ipswich

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Very helpful today on my choice of…walking shoes

Very helpful today on my choice of walking shoes Max was great and so was sookie

17 aprile 2026
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Logo di GO Outdoors - Ipswich

Risposta di GO Outdoors - Ipswich

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Matt at the till was so lovely today

Matt at the till was so lovely today. I had trouble finding my membership card and he kept assuring me to take my time to find it. He tried to help… and eventually he found me on the system. He was very patient and really helpful.

11 dicembre 2025
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Logo di GO Outdoors - Ipswich

Risposta di GO Outdoors - Ipswich

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Denise was very helpful and patient

Denise was very helpful and patient. I got the right trainers in the end!
Thank you 😊

13 aprile 2026
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Risposta di GO Outdoors - Ipswich

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Staff were helpful

Staff were friendly, helpful and knowledgeable. Thanks to Matt on the till for advising on the bundle discount and processing this for me.

11 aprile 2026
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Logo di GO Outdoors - Ipswich

Risposta di GO Outdoors - Ipswich

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

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