Staff were extremely friendly and helpful. I went in to buy some walking boots for my wife The lady who was on that section helped me out a lot. I explained what I needed the boots for and she gave... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Harlow store for Go Outdoors was great! And we had a great experience thanks to the help of an employee named Maddie, very helpful and efficient, even when we made a pricing mistake on our side, she... Leggi di più
L'azienda ha risposto
I needed new hiking boots. There is a good selection of various brands. I was helped by Kris, who was very knowledgeable. After he ascertained what I actually walk / hike he recommended a specific boo... Leggi di più
L'azienda ha risposto
Needed to make a purchase of a new pair of walking shoes. Was assisted by a lady whose name I didn’t get I’m afraid but she was most helpful and had a great ability to interact with her customers. Alt... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di articoli per il campeggio
- Negozio di abbigliamento activewear
- Negozio di biciclette
- Club di arrampicata
- Servizio di equitazione
- Negozio di articoli per la corsa
Informazioni su GO Outdoors - Harlow
Scritti dall'azienda
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Scritti dall'azienda
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informazioni di contatto
Princes Gate Retail Park, CM20 2SU, Harlow, Regno Unito
- 01279 215817
4,8
Eccellente
2K recensioni
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Le persone hanno visualizzato anche
Got the items that I needed at a…
Got the items that I needed at a reasonable price, Izzah on the cash desk was very friendly and helpful.
22 marzo 2026
Non scritta su invito
Risposta di GO Outdoors - Harlow
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Jamie was very helpful and friendly…
Jamie was very helpful and friendly during our interaction and he made us laugh
20 marzo 2026
Non scritta su invito
Risposta di GO Outdoors - Harlow
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
The outstanding cashier Warren
The cashier Warren gave absolutely outstanding service! Will be shopping with GO Outdoors more often!
18 marzo 2026
Non scritta su invito
Risposta di GO Outdoors - Harlow
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Connor was an excellent guide on our…
Connor was an excellent guide on our visit to the store today and helped us pick out the right camping bundle we needed. Top banana.
16 marzo 2026
Non scritta su invito
Risposta di GO Outdoors - Harlow
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Maddie was extremely helpful
Maddie was extremely helpful - many thanks Maddie
28 febbraio 2026
Non scritta su invito
Risposta di GO Outdoors - Harlow
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Order and collection processes were…
Order and collection processes were fast and efficient.
7 marzo 2026
Risposta di GO Outdoors - Harlow
Hi
Many thanks for taking some time to give us a 5 star review. We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Abi on tills was very nice and friendly…
Abi on tills was very nice and friendly
She was welcoming and very informative
14 marzo 2026
Non scritta su invito
Risposta di GO Outdoors - Harlow
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Abi was very helpful
Abi was very helpful. give her a raise! also tamsin helped me with the charity cause
14 marzo 2026
Non scritta su invito
Risposta di GO Outdoors - Harlow
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great experience - super helpful
Great experience. Asked two staff for help and although they did not have the exact product I was looking for they directed me to alternatives. And theb when I got to the till, Lucy noticed I was about to buy two right feet boots instead of a right and a left. It was hard to tell so I'm so glad she realised otherwise I would have really had a problem! Thank you all.
7 marzo 2026
Non scritta su invito
Risposta di GO Outdoors - Harlow
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Great service
Sometimes there's a worry when going to a big box retailer that one loses a little of the personal touch but there's no fear of that when visiting Go Outdoors Harlow for a bike. Paul, who initially set up my son's bike was absolutely superb, ensured everything was just right and gave us lots of local trail advice. Then when there was an issue with a component he was quick and helpful in getting it sorted. Thanks Paul - you're a real credit to the store.
28 febbraio 2026
Non scritta su invito
Risposta di GO Outdoors - Harlow
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Risposta di GO Outdoors - Harlow
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Ordered a Cool Bag online
Ordered a Cool Bag online never received notification that was ready to collect a week later and then a few days later received an email to say that a refund was on its way.
21 febbraio 2026
Risposta di GO Outdoors - Harlow
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Getting things from the store is…
Getting things from the store is nonissues, but ordering online the delivery time takes longer than you think
24 febbraio 2026
Risposta di GO Outdoors - Harlow
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Risposta di GO Outdoors - Harlow
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Helpful service
Dave served my husband with a pair of walking boots and myself with walking shoes and boots. He advised me on a better sole than the one I had chosen which was very helpful. Slightly more expensive but felt more stable.
Dave was very helpful, with a friendly manner. There was a good selection of brands over a range of prices. Will definitely recommend other walkers we know to go to Go Outdoors for shoes and boots, and to ask Dave for advice.
26 febbraio 2026
Non scritta su invito
Risposta di GO Outdoors - Harlow
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Jack served us at the checkout and was…
Jack served us at the checkout and was friendly and helpful. This encourages us to come back. Well done Jack
18 febbraio 2026
Non scritta su invito
Risposta di GO Outdoors - Harlow
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
We never go on vacation without going…
We never go on vacation without going to Go Outdoors.Our host, Maddie , helped us with some exceptional advice. On this occasion, we would like to thank her.
17 febbraio 2026
Non scritta su invito
Risposta di GO Outdoors - Harlow
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great service from Jack today
Great service from Jack today. Polite helpful and professional.
16 febbraio 2026
Non scritta su invito
Risposta di GO Outdoors - Harlow
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Paul from the bike section was…
Paul from the bike section was incredibly helpful and knowledgeable. He helped us find what we wanted and made our experience stress free. A credit to your team!
15 febbraio 2026
Non scritta su invito
Risposta di GO Outdoors - Harlow
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Jack salesman very helpful and…
Jack salesman very helpful and informative, have used many times, always got what I want in stock
13 febbraio 2026
Non scritta su invito
Risposta di GO Outdoors - Harlow
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
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