GO Outdoors - Halifax (Express) Recensioni 

591
TrustScore 5 su 5

4,9

2 Crown Street, West Yorkshire, HX1 1TT Halifax, West Yorkshire, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

What a Great shop, 2 chaps serving were very helpful,1 on the till very polite and the 1 helping me choose a shoe was patiently waiting for me to decide, without putting any pressure on me, unlike som... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Never received email confirming my parcel was ready for click and collect. Called in the shop by chance and my parcel was there. Had been waiting nearly two weeks since placing order.

L'azienda ha risposto

Valutata 5 stelle su 5

Jake and Steve were extremely helpful in finding us the right two man tent for our hiking weekend. We also got a lovely yellow rucksack and a nice cap at great prices with the members card. Thank you... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Really great service from the Halifax store - rang and the bloke in the phone was really friendly (I really should have asked for a name so I could commend him personally!) then called down later to... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. Negozio di abbigliamento activewear
  3. Negozio di biciclette
  4. Club di arrampicata
  5. Servizio di equitazione
  6. Negozio di articoli per la corsa

Informazioni su GO Outdoors - Halifax (Express)

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • 2 Crown Street, West Yorkshire, HX1 1TT, Halifax, West Yorkshire, Regno Unito

  • 01422 413646

4,9

Eccellente

TrustScore 5 su 5

591 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(591)

34.797 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Halifax Express store…10/10

Called at the Halifax Express store today to pick up some new walking boots ! We were greeted by Steve and Alex who made every effort to match our needs without pressure just friendly experienced advice ! I found the perfect pair for me at a great price unfortunately didn’t have my son’s size in the boots he wanted but he was pointed in the right direction by Steve ! All in all a great shop I’ll be using again ! 10/10 👍

29 marzo 2026
Non scritta su invito
Logo di GO Outdoors - Halifax (Express)

Risposta di GO Outdoors - Halifax (Express)

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Staff really helpful and friendly

Staff really helpful and friendly. Top service from Steve and Alex

29 marzo 2026
Non scritta su invito
Logo di GO Outdoors - Halifax (Express)

Risposta di GO Outdoors - Halifax (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valutata 1 stelle su 5

Misleading marketing

I purchased an item which was tagged as £23 for members or "retail price" of £45. Membership cost me £5, so I was misled into believing that I'd saved £17 by paying the membership fee. A quick Google search, which admittedly I should have done before supporting this business, revealed the exact same item for, lo and behold, £23! Not £45. I returned to the store to request a refund for the membership but was refused. I hope the £5 you scammed me out of was worth the 1 star review. 👍

28 marzo 2026
Non scritta su invito
Logo di GO Outdoors - Halifax (Express)

Risposta di GO Outdoors - Halifax (Express)

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

A refreshing browsing and buying experience

I was assisted by Alex and Steve today. I haven’t been in the shop before/for a long time and was very happy with their expertise and the advice I was given. Such a nice change to talk to floor staff who know their subject and helpfulness without pressure to buy. Will definitely use ‘Go Outdoors’ again.

28 marzo 2026
Non scritta su invito
Logo di GO Outdoors - Halifax (Express)

Risposta di GO Outdoors - Halifax (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Store assistant was very helpful

Store assistant was very helpful, pleasant and efficient.

8 marzo 2026
Non scritta su invito
Logo di GO Outdoors - Halifax (Express)

Risposta di GO Outdoors - Halifax (Express)

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Welcoming atmosphere

Welcoming atmosphere, helpful staff

28 febbraio 2026
Non scritta su invito
Logo di GO Outdoors - Halifax (Express)

Risposta di GO Outdoors - Halifax (Express)

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Came to go outdoors in Halifax to try…

Came to go outdoors in Halifax to try and find a waterproof jacket last minute. Alex and Steve were so helpful and I found exactly what I needed. Great customer service!

15 febbraio 2026
Non scritta su invito
Logo di GO Outdoors - Halifax (Express)

Risposta di GO Outdoors - Halifax (Express)

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Very helpful staff :)

A member of staff called Evie helped me to pick the best socks suitable for my intended use, they have worked so well to keep me warm in the climate im using them in.

1 febbraio 2026
Non scritta su invito
Logo di GO Outdoors - Halifax (Express)

Risposta di GO Outdoors - Halifax (Express)

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent and fast service dealing with…

Excellent and fast service dealing with order

30 gennaio 2026
Logo di GO Outdoors - Halifax (Express)

Risposta di GO Outdoors - Halifax (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent service

Excellent service , the assistants were very helpful and knowledgable. We need a Go outdoors in Halifax otherwise we have to travel to Leeds.

6 febbraio 2026
Non scritta su invito
Logo di GO Outdoors - Halifax (Express)

Risposta di GO Outdoors - Halifax (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great experience finding a walking boot....

Great experience when trying to find a perfect walking boot, found a lovely brown North Ridge pair in the sale and Alex was brilliant with his advise and customer service skills as tried a number of different pairs on.

31 gennaio 2026
Non scritta su invito
Logo di GO Outdoors - Halifax (Express)

Risposta di GO Outdoors - Halifax (Express)

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Friendly environment

Friendly environment, the staff there were great.

31 gennaio 2026
Non scritta su invito
Logo di GO Outdoors - Halifax (Express)

Risposta di GO Outdoors - Halifax (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Disappointment turned to delight!

I'm a member & was really disappointed when one of my walking boots failed. The toe cap came "unstuck" & was flapping around as I walked. I'd had them a while but they'd not seen a lot of use. No cobbler would touch them. I went into store and met Jack, who apologised and looked up my membership which had just expired. He could see that one boot was still "perfect" so it was obviously a faulty seal. I was delighted that he offered me a a generous offer towards any new pair of boots. This time I chose Peter Storm, their "Own brand" and have tested them out on 5 walks now. They're great! I am a very satisfied customer & have told my friends about the experience . "Hat's off" to supervisor (Jack?) for great customer service.

14 gennaio 2026
Non scritta su invito
Logo di GO Outdoors - Halifax (Express)

Risposta di GO Outdoors - Halifax (Express)

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Knowledgeable and friendly staff

Two extremely friendly and helpful male assistants. I had found a pair of women’s hiking boots on the website. One pair of size 5 were shown to be at the Halifax store. The assistants immediately located the pair and the whole purchase took a total of a few minutes. I was advised to renew my Go Outdoors
Membership card so that I could access the discount.

22 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

NEW YEAR NEW SHOES

NEW YEAR NEW SHOES
I was greeted at the shop door with an acknowledgement of hello. I enquired about mens walking shoes and was directed upstairs. I asked the shop assistant I now know as Nicola where the shoes were. I explained my feet are a full shoe size different. She helped me select a shoe I liked and gave me walking socks to try them on. After a few trials I was happy with my selection. Nicola advised me to wear them at home first and if I wasn't happy with them I could return them, that's the first time I have been given that advice in 60 years of buying footware.

26 dicembre 2025
Non scritta su invito
Logo di GO Outdoors - Halifax (Express)

Risposta di GO Outdoors - Halifax (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Alex and Steve were superb

Alex and Steve were superb - but to be honest I’ve come to expect great things in the Halifax store !
Alex took a great deal of time to advise about thermal layers for my husband who’s a wheelchair user - he was so thoughtful and thorough
Love this store
Only wish it was bigger

13 novembre 2025
Non scritta su invito
Logo di GO Outdoors - Halifax (Express)

Risposta di GO Outdoors - Halifax (Express)

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

The staff were super friendly and…

The staff were super friendly and helpful made it a great shopping experience, nothing worse than staff who don’t want to be there but these guys were brilliant thank you.

21 dicembre 2025
Non scritta su invito
Logo di GO Outdoors - Halifax (Express)

Risposta di GO Outdoors - Halifax (Express)

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I was served by Steve today he was very…

I was served by Steve today he was very helpful and knowledgeable!

25 novembre 2025
Non scritta su invito
Logo di GO Outdoors - Halifax (Express)

Risposta di GO Outdoors - Halifax (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Helpful advice provided in a friendly way.

Good advice provided in a friendly way by Jake & Steve. Bought an Osprey rucksack following their recommendations for what I wanted. Came away happy with my choice.

27 novembre 2025
Non scritta su invito
Logo di GO Outdoors - Halifax (Express)

Risposta di GO Outdoors - Halifax (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Good experience

Once in shop was asked by steve if we had a membership card. He was very friendly and polite. He left us to look around not like other stores where staff approach you as soon as you walk in.
The shop was clean and warm. Plenty of stock to look at.
Will come again.

24 novembre 2025
Non scritta su invito
Logo di GO Outdoors - Halifax (Express)

Risposta di GO Outdoors - Halifax (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più