Shop is well laid out, easy to navigate and items are reasonably priced,a great shopping experience.We were served by Jane today who was very pleasant and cheerful also very informative and helpful. 1... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Went to my local Gooutdoors in Edinburgh to buy some stuff.I've been served by all smiley Jane,very friendly woman.Apart from always getting what I need in store,people like Jane are the reason to sho... Leggi di più
L'azienda ha risposto
I order my stuff on web site to pick up in shop sent email order was there went pick up at my on convenience only had to pay the coast of the items
L'azienda ha risposto
Late in the evening I was searching for a down jacket and the young man helping me was very helpful and knowledgeable and also drew my attention to one remaining suitable jacket in the sale, saving me... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di articoli per il campeggio
- anche in
- Club di arrampicata
- Negozio di abbigliamento activewear
- Negozio di articoli per la corsa
- Negozio di biciclette
- Servizio di equitazione
Informazioni su GO Outdoors - Edinburgh
Scritti dall'azienda
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Scritti dall'azienda
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informazioni di contatto
Unit D, 65 West Harbour Road, EH5 1PW, Edinburgh, Regno Unito
- 01313 706885
4,8
Eccellente
3K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Markus was so helpful as a cashier- had…
Markus was so helpful as a cashier- had a great experience at go outdoors and he encouraged me to sign up as a member which saved me so much money! Thank you so much!!!! Would highly recommend
14 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Edinburgh
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Getting older in age I could be classed…
Getting older in age I could be classed as grumpy and really poor customer service has become the norm.
I have received such a great shopping experience from Stuart with selection of boots, explanation of the technical parts to each boot I was looking at and even tips on how to tie the lace.
Great guy and really appreciated. Thank you Stuart.
12 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Edinburgh
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
We popped into Go Outdoors Edinburgh I…
We popped into Go Outdoors Edinburgh I was looking for a lightweight waterproof jacket and walking boots for hubby - Helen was extremely helpful with advice regarding the walking boots - thank you.
11 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Edinburgh
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Goods on display on wrong prices not…
Goods on display on wrong prices not having much of what you can get online and returns
5 maggio 2026
Risposta di GO Outdoors - Edinburgh
Thank you for your review.
We are sorry to hear that you have experienced an issue with displayed pricing. We have contacted you via email to get further information, to enable us to investigate and escalate this correctly, please check your inbox for our email shortly.
Kind regards
Go Outdoors Customer Care Team
Boots department were top notch
I came in looking to return some faulty boots I bought at a different Go Outdoors and they were really helpful, no fuss at all. I could get the credit back and with it I bought a different pair.
Rain and Helen clearly knew their stuff and helped me choose. Super friendly and, unlike other places I've been, I didn't feel under pressure at all. Can't speak for the rest of the Go Outdoors (it's pretty big!) but the boots department were great.
11 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Edinburgh
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Risposta di GO Outdoors - Edinburgh
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
“I would definitely shop with you…
“I would definitely shop with you again. I’m over the moon with my daughter’s purchases the quality is amazing. A little pricey, but with the membership card I saved myself loads. I’m so happy with everything and will continue to shop with you again.”
30 aprile 2026
Risposta di GO Outdoors - Edinburgh
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Splendid service
Splendid service. Of particular note is Jane on the checkout who was thorough and funny. Thanks.
6 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Edinburgh
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Jane gave us great service today!
6 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Edinburgh
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Risposta di GO Outdoors - Edinburgh
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Duke of Edinburgh kit
Stuart got us a tent, a mat, a jacket and trousers. He did a great job
2 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Edinburgh
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
My wife and myself came to GoOutdoors…
My wife and myself came to GoOutdoors today 29/4/26 looking for new boots. Was helped by a young girl (sorry didn't get your name). Had a good chat about different boots etc and we both found what we wanted. She also took our boots to the check out to allow us a look around the store with having to carry them around with us. When we went to checkout where Jane explained return policy if required. Really impressed with both members of staff who know their stuff.
29 aprile 2026
Non scritta su invito
Risposta di GO Outdoors - Edinburgh
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
Great sale bargains
Well stocked. Picked up a great Hunter parka long jacket in the sale. Saved £125
27 aprile 2026
Non scritta su invito
Risposta di GO Outdoors - Edinburgh
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Ordered jacket for store collection
Ordered jacket for store collection. Arrived within 3 days and process went smoothly. Happy with purchase.
20 aprile 2026
Risposta di GO Outdoors - Edinburgh
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Fraser in the Granton store in…
Fraser in the Granton store in Edinburgh was brilliant - I needed a new bike pump - he got the correct one - showed me how to use it and then checked and corrected my tyre pressure pumping them up - he was brilliant
26 aprile 2026
Non scritta su invito
Risposta di GO Outdoors - Edinburgh
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Very friendly and helpful staff
Very friendly and helpful staff. Jane helped me understand the various discounts and got me signed up as a member to get the best deals and Leo helped me out to my car with everything I couldn't carry. Excellent customer service, thank you.
24 aprile 2026
Non scritta su invito
Risposta di GO Outdoors - Edinburgh
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Brilliant service as always at Go…
Brilliant service as always at Go Outdoors in Granton. Helped by Jane at the tills who sought out kit i couldn't find, quickly renewed my membership and made sure I got the discounts I could qualify for.
23 aprile 2026
Non scritta su invito
Risposta di GO Outdoors - Edinburgh
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Another spot on shopping trip
Another spot on shopping trip , Jane as polite, professional and enthusiastic as ever.
22 aprile 2026
Non scritta su invito
Risposta di GO Outdoors - Edinburgh
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Quick processing and delivery
3 aprile 2026
Risposta di GO Outdoors - Edinburgh
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Go Outdoors Customer Care Team
Great technical knowledge of waterproof jackets
Evan was really patient and helpful in helping me choose the right waterproof jacket for my price point and needs. He ended up finding me a jacket that was on clearance. Thanks Evan!
18 aprile 2026
Non scritta su invito
Risposta di GO Outdoors - Edinburgh
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.