The Engineer (cannot remember the name) who arrived early to sort my parents problem out, rang me to say he had arrived. He waited until I got there and very efficiently set to work to repair the the... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Reported a fault with my shower, received appointment for next morning. Engineer arrived on time, texted before hand. Repaired fault, checked everything working and gave full explanation. Great servic... Leggi di più
L'azienda ha risposto
From my initial phone call to Gledhill Response customer service to the engineer, Aarone, visiting my apartment, the service was first class. Convenient date booked and the engineer examined the f... Leggi di più
L'azienda ha risposto
Using Gledhill service contact for 11 years, never had any problems or reason to complain. Great all round service. Engineers very professional attitude, polite and friendly. Always arrive on the t... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Produttore
- Mercato di materiali edili
- Fornitore di materiali edili
- Ingegnere
- Fornitore di impianti di riscaldamento
- Idraulico
Scritti dall'azienda
Gledhill is a leading UK manufacturer of hot water and heating solutions. Established in 1926, quality, innovation and reliability are at the heart of our business. We are dedicated to providing durable, efficient products which meet the needs of our customers.
Informazioni di contatto
Squires Gate Lane, FY4 3RL, Blackpool, Regno Unito
- 0800 0427 427
- enquiries@gledhill.net
- www.gledhill.net
4,8
Eccellente
1K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 84% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I reported we had no hot water on a…
I reported we had no hot water on a Saturday morning, the customer service lady explained how we could get hot water via the booster and booked the engineer for Monday but he ran out time but called first thing Tuesday. The problem was fixed in 10 minutes,excellent service.
29 novembre 2025
Non scritta su invito
Risposta di Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Excellent service
Excellent service. On time, great communication and issue resolved quickly and easily
9 dicembre 2025
Non scritta su invito
Risposta di Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Very helpful and friendly thank you
15 dicembre 2025
Non scritta su invito
Risposta di Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Good response time
Good response time to sort out water temperature. Had requested service but advised this would not be available until February.
The engineer was very helpful fixing the temperature issue and he also re-pressured the tank.
2 dicembre 2025
Non scritta su invito
Risposta di Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
It was quick and a job well done
It was quick and a job well done
3 dicembre 2025
Non scritta su invito
Risposta di Gledhill/ Gledhill Response
Good Morning Carmel,
Thank you for taking your time to provide us with your feedback and 5-Star review - we greatly appreciate all feedback received.
We are delighted to hear that the works was completed quickly and that you found the job to be done well.
If you require any further assistance in the future, please do not hesitate to contact our friendly team.
Kind regards
Gledhill
Problem sorted quick and easy
Easy to arrange a call out, didn't have to wait long for an plumbers visit, he arrived on time and sorted my problem out quickly.
Excellent service
1 dicembre 2025
Non scritta su invito
Risposta di Gledhill/ Gledhill Response
Good Morning Linda,
Thank you for taking your time to provide us with your feedback and 5-Star review - we greatly appreciate all feedback received.
It is pleasing to hear that you found it easy to arrange an engineers visit with us and that you received excellent service.
If you require any further assistance in the future, please do not hesitate to contact our friendly team.
Kind regards
Gledhill
Always great service from the team
Always great service from the team. Kept me informed about the visit, very pleasant man did a great job fixing the leak.
9 dicembre 2025
Non scritta su invito
Risposta di Gledhill/ Gledhill Response
Good Morning Mrs Hudson
Thank you for taking your time to provide us with your feedback and 5-Star review - we greatly appreciate all feedback received.
It is so pleasing to hear that you always receive great service from our team and that you were kept informed through your experience with us.
If you require any further assistance in the future, please do not hesitate to contact our friendly team.
Kind regards
Gledhill
I had a really positive experience with…
I had a really positive experience with Gledhill Response. It did take a few visits to fully resolve the issue, but the team never gave up until everything was working perfectly. The engineers were professional, polite, and tidy, and in the end they got it right. I appreciate their persistence and commitment to making sure the job was done properly—definitely a company I’d recommend. Also I recomment the flat fee if you have a pulsacoil.
19 novembre 2025
Non scritta su invito
Risposta di Gledhill/ Gledhill Response
Good Morning Mr Birkemaier,
Thank you for taking your time to provide us with your feedback and 5-Star review - we greatly appreciate all feedback received.
We are so delighted to hear that you had a really positive experience with us and furthermore, that the issue experienced has been successfully resolved.
We truly appreciate you saying you would definitely recommend our company. Thank you for this valuable feedback.
If you require any further assistance in the future, please do not hesitate to contact our friendly team.
Kind regards
Gledhill
Luke H was brilliant!
Had been without hot water for nearly 3 weeks until Luke turned up, took a lot longer than first expected but he was thorough and done a brilliant job in getting us back up and running and finally had a hot shower the moment he left. Couldn’t be more grateful for his professionalism, hard work and determination to getting our system back working as it should be. Thank you!
11 dicembre 2025
Non scritta su invito
Risposta di Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Excellent service all round…
No problems excellent service all round if only other companies would use their services template
19 novembre 2025
Non scritta su invito
Risposta di Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Electramate call out
We've used Gledhill to maintain an Electramate heating system in a tenanted flat. The recent call out resolved the issue and our tenant was happy with the service.
1 dicembre 2025
Non scritta su invito
Risposta di Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Gledhill were absolutely brilliant
Gledhill were absolutely brilliant. They fixed my hot water issue quickly and at a very reasonable price given other companies had suggest changing the boiler at an extortionate cost. The engineer was fast (fixed the boiler in 10 minutes), polite, and mindful of my personal possessions. Over all excellent service and repair. Highly recommend Gledhill and the response team.
24 novembre 2025
Non scritta su invito
Risposta di Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Risposta di Gledhill/ Gledhill Response
Good Morning,
Thank you for your 5-star review and feedback - we value all feedback received.
We are pleased to hear you found our team provided a good service.
Kind regards
Gledhill
Engineer was courteous and efficient.
Engineer was courteous and efficient.
27 novembre 2025
Non scritta su invito
Risposta di Gledhill/ Gledhill Response
Good Morning Juliet,
Thank you for your 5-star review and feedback - we value all feedback received.
It is great to hear that you found our engineer to be both courteous and efficient, thank you for your kind words.
Kind regards
Gledhill
Good service call round from Gledhill
Good service call round from Gledhill
My service call answered promptly by a helpful individual without tiresome options.
Engineer call arranged with 1 week to my convenience . Arrived on time took his boots off, confirmed cause of issue ( failed thermostat on shower - replaced within ten minutes, problem cited and away in fifteen. No mess and all very courteous.
19 novembre 2025
Non scritta su invito
Risposta di Gledhill/ Gledhill Response
Good Morning Mervyn,
Thank you for taking the time to provide your 5-star review and feedback - we value all feedback received.
We are delighted to hear that you received a good service from both our Customer Service team and our attending engineer, furthermore, we are pleased to hear that the issue was resolved successfully.
Should you require any further assistance in the future please do not hesitate to contact our friendly Customer Service team.
Kind regards
Gledhill
The engineer
The engineer, Will, was fantastic and brilliant. He even sacrificed his Saturday to keep us going which he wasn't meant to work that Saturday! Very grateful for what he did to fix our boiler! I have only knocked a star off because of the scheduling team messed up my appointment and had to reschedule the visit and we ended up having no hot water and no heating for about 10 days! It was fixed at the end so can't complain that much! Thanks to Will and thanks to Gledhill ultimately!
22 novembre 2025
Non scritta su invito
Risposta di Gledhill/ Gledhill Response
Good Morning Siamak,
Thank you for taking your time to provide us with your feedback and 4-Star review - we greatly appreciate all feedback received and view it as an opportunity for our business to learn and develop.
Thank you for your kind words regarding our engineer Will, it was a pleasure to read and we will ensure this feedback is shared with both Will and Will's Manager.
If you require any further assistance, please do not hesitate to contact our friendly team.
Kind regards
Gledhill
Excellent Service
My parents have had to have Gledhill help twice in the last 10 days, one to fix boiler leak & two to sort thermostat control panel issue. The engineer was excellent, friendly & provided a great service, thank you.
4 dicembre 2025
Non scritta su invito
Risposta di Gledhill/ Gledhill Response
Good Morning,
Thank you for your positive feedback and 5-star review, we value all feedback received.
We are delighted to hear that you found our engineer to be excellent, friendly and that they provided a great service.
If you or your parents require any further assistance in the future, please do not hesitate to contact our friendly Customer Service team.
Kind regards
Gledhill
Risposta di Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Kind Regards
Service like in the old days
Gledhill attended to fix an emergency with a leak from pipe work on our Gledhill cylinder. The customer service in the call centre was excellent , the engineer who attended was professional and competent. He dealt with the problem and ensured we were happy with what had been done. This was service that is very rare these days. Professional , courteous and competent. Well done and Thankyou Gledhill.
27 novembre 2025
Non scritta su invito
Risposta di Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Kind Regards
Aaron attended to service out boiler.
Aaron attended today to service our Stainless Lite Boiler. He was polite and explained everything he was doing. He inspired confidence and we look forward to seeing him again next year.
2 dicembre 2025
Non scritta su invito
Risposta di Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Kind Regards
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