Gladiator PC Recensioni 2.712

Bought a PC on black Friday, decided to go with GladiatorPC because they said dispatch time would be quicker than other companies (11-14 days). Had no update on dispatch after the 14 days, reached out to them, took a while for them to respond. They said they'd update me with an email when it was due, this never happened. PC arrived just before Xmas (19th December). On the 5th January, the PC decided to stop working. Couldn't launch, keyboard, mouse and display stopped working. I have been trying to reach GladiatorPC for a solution, and have only had 2/3 responses since then (it is now the 27th Jan). Each response, they seem to just ignore what I have written in my emails. I have proof of all emails in case they say this isn't true. I have to keep chasing them for a response, and when they do eventually respond, it's a complete waste of time. Avoid this company at all costs. I have a £2.2k PC sitting here for 3 weeks now, with no help. For a technology company, their service is absolutely appalling. I'm currently on day 4 waiting for them to send an attachment which they forgot to send to me via email, so I can return this faulty product. I have spoken to 3 different people since I've had issues, and have gotten nowhere with any of them.

I bought a pc 2 years ago and it suddenly had issues. I sent a part off 4 months ago and they've not even tested it yet despite me chasing every 2 weeks. Beyond frustrating and terrible customer service.

30th of December was my order date. I understand that delays over new year are common, but I got an email response on the 11th of Jan stating the pc would be built mid week and shipped at the end of the week...

It is now the 22nd and my order is STILL on parts picking. I've attempted emailing again, but no reply has been received.

Customer Service is horrible, and these delays have lost you a future customer. If you could please look into the order, or submit me a refund to go elsewhere, because I'm very unimpressed!

Great customer contact / service during the build and while setting up at home. The PC was exactly what I wanted, and its build quality is second to none. I have no hesitation in recommending Gladiator PC.
A+++

I’ve had my PC 2 years now and its the best thing I’ve ever bought myself. It has also been the most reliable thing I’ve ever owned. Only ever needed customer service once, which was an efficent & useful service.

Great looking PC with neat cable management superb and at a cost effective price. Flexible options to purchase as well. Would recommend a custom built PC from here 1000%

Great looking and working PC and I found it at an amazing price in the run up to Black Friday. My son loves the PC and he couldn't be happier with how it looks. It made him feel really special and that's what this is all about. Thank you Gladiator PC for such a good PC.

Why am I writing a review on Christmas Day? I'll tell you...

I ordered a gaming PC for my 12 year old son back in early November. Within 10 days it was with me. So I set it up and all was superb.

Today, he opened it with massive glee - "best present ever" he said.

The PC itself is a thing of beauty. Very, very fast, very smooth, ice cold in operation, looks cool and the build quality is outstanding. We had a small glitch in that it had the 'activation watermark'; I couldn't see a key in the box, so I sent a quick email to Gladiator with my info fully expecting to hear back in the new year.

But nope, a kind person named Sion replied today with how to remove it. I would never except or demand a response today of all days, but I received one and it was spot on.

I won't look anywhere else once it's upgrade time. Absolutely out of this world service in every way.

Thank you Gladiator / Punch!

PC running well . Received all i ordered . So far so good.

I was happy with the product but this is the second order where I have had too personally install some of the components as they were just put inside. Also they forgot the power cord for the PSU on the first order.

First was case fans un fitted and the second was the CPU fan!

Luckily I am knowledgeable enough to do this myself but it was a gift. If I wasn't there for its arrival then the recipient would of just plugged it in and it would of overheated damaging components. They have no knowledge of computers and would not have known how to fit the CPU fan. I bought a built computer, not a half built one.

Fantastic service from Oliver, allowed me to drop off the pc for inspection, to save on delivery and identified the issues the same day. Gave loads of really good options and spent time talking through them all in detail. Turn around time was quick and system fixed and working perfectly. So pleased with my new build, everything running perfectly.

Bought the I7 14700k PC good value price and cost effective build. Had a minor issue due to delivery handling but quick to respond and in the end resolved. Happy with the PC.

computer was well put together. communication as it was being made could have been better via the web site, which led to more phone calls from me to find out progress. That said the sales team have been great and been very helpful. The computer works as it should. when I ordered a disc player I expected it to be built in but it was a usb add on. The delivery was within their time frame-just! I specified upgraded components so they may have had to be ordered.

Bought a custom made PC 2 years ago from Gladiator which has been great but suddenly had a few issues. We got back in touch and Oliver provided great advice including photos and instructions to eliminate issues. Eventually solved and no external help (or costs!) involved.
Great and much appreciated after sales service . Thank you

Excellent after service even beyond the warranty period. Acted as middlemen with product supplier to get a replacement graphics card and nvme drive which had failed after their own warranty had expired. Will definitely use them for my next computer.

I've built my last 4 PCs myself, I'm no stranger to the build process, and this beast has arrived in *perfect* condition, with amazing cable management that's basically invisible, and tidy around the back. The PC is fantastic and was a 0 fuss process setting up, and it arrived a bit over a week after I orderedd -much faster than I was preparing myself for!

Every part of the process has been top tier, and literally all of my friends are now jealous of my rig. Anything that can run ARK on max settings without breaking 40% is a hard win in my book

Ordered my first PC with them, everything works perfectly and I can't complain with the warranty period as well!

Good prices. Great customer services and speedy delivery.

buying my PC from Gladiator PC was money well
spent. i am very happy with my PC.

Excellent customer service, very good build quality and always good to be able to speak to a real person at the other end of a phone call / email thread who not only remembers you by name. Had a minor issue with my build which was very quickly resolved. I’d highly recommend Gladiator to both new and experienced PC gaming enthusiasts.

This is my second experience with a custom built Gladiator UK PC.

My first experience, about 5 years ago, was perfect. I had no problems with it at any time. The reason for my second build was to keep up with developments as best I can afford, not because there was anything wrong with the first build, merely that with the technological advances in the industry it had simply, and obviously, become out of date.

My experience with this second build, received a couple of weeks ago now, has been the same. Perfect.

I know enough about PC hardware to know what kind/type of components I want to be included and I found the Gladiator custom build facility on their website to be extremely easy to use.

I had some queries about upgrading a few specific components and their compatibility and everything was handled impeccably by Daniel in the sales department, with reference to the Gladiator engineers. He was totally customer-centric in his outlook and extremely alert and helpful in everything he recommended and did for me. At every point, I was advised what would and would not work and offered alternatives which would be fully compatible with both my budget and all that I needed the PC to be able to do.

In the end every requirement was accommodated and my build fully optimised in order to meet both my requirements and my budget. I feel absolutely confident that I got the maximum bang for my...well, in this case...pound.

Once the order had been submitted, during the actual building process I was kept fully up to date by email at each stage in terms of what was being done and what stage things were at. That makes it sound like the building phase took a while, but in fact it was only a week before the build was complete and ready to ship.

So the build was completed within estimated deadline, securely shipped, delivered on time and I was again, one of Gladiator UK's strengths, kept informed of delivery date and arrangements.

Upon receipt, all I had to do was unpack the PC, attach my monitor and plug the PC in. From the very first boot it has worked perfectly.

I have absolutely no complaints whatsoever. As a customer I feel I was at all times advised and supported perfectly in helping me achieve my full expectations. Above all, Daniel and his colleagues all helped to make sure that my essentially layman's requirements were professionally interpreted and executed to provide an optimally working build. Based on my previous experience, I can now feel as confident as one can that this will last me for the foreseeable future while I save up for my next Gladiator PC.

In my experience (twice) and opinion, anyone looking to purchase a custom built PC need look no further than Gladiator UK in placing their business.