Mainly the lack of communication in respect of my order. I am still awaiting one item but have received absolutely no update since I placed the order.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Ordered the solar fairy lights which arrived very badly packaged. The item inside was bent and rusty, with my first thoughts being that it had already been used in a garden. I immediately took photos... Leggi di più
Absolutely brilliant company - I had a small issue with a gift ordered for me Called in between Xmas & New Year. Customer services assistant Sian, helped and resolved with a call back the same da... Leggi di più
The goods were good but Gift Discoveries did not send confirmation of order. When I tried to contact them,it took a while as they come under Scott & Co. They couldn’t find my order,so I had to go thr... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Over 800 gifts guaranteed to created a WOW moment when opened. Fun gifts, quirky gifts, techy gifts, beautiful gifts, personalised gifts and practical gifts - all of them just a little bit different, and many exclusive to us. Join us on a ‘Voyage of Discovery’ and explore our famour HALF PRICE gift offers.
Informazioni di contatto
1, Crompton Road, Groundwell, SN25 5AW, Swindon, Regno Unito
- 0330 912 5060
- customerservices@giftdiscoveries.co.uk
- www.giftdiscoveries.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
A very satisfied customer
I have dealt with Gift Discoveries over a number of years and have yet to be disappointed by any of the products I have bought or the level of service received. The two gifts I have most recently purchased (one relating to a particular month, the other personalised with a name) were correct and delivered within a reasonable time-frame. In both cases, the recipient was delighted!
First class service
Very pleased with my purchase exactly what I was looking for as they seem to be a bit thin on the ground at the moment. Item arrived on time, well packaged and it's still early doors but it seems to be working perfectly doing exactly what I wanted it for, First class service.
Good selection of gifts.
Made a mistake in ordering and it was…
Made a mistake in ordering and it was corrected easily without problems. Delivered on time as promised
I Ordered 2 items
I Ordered 2 items, a week past Saturday, in good time for for a birthday present delivery on the following Thursday. I was assured at the time of ordering that delivery would be three days at most.
One of these items arrived only yesterday (8 days after ordering) the other reached its destination today !
I am dissatisfied and disappointed, I can never trust delivery promises from you again.

Risposta di Gift Discoveries
Not happy with wait
I ordered the items in November last year and have only just received them.
I am very disappointed as they were a Christmas present so have no relevance now over a month late for that. I will give the items to the recipient with apologies. I feel I should get some sort of compensation for this but do not expect anything. It has made me wary of purchasing anything from this company again.

Risposta di Gift Discoveries
Order arrived 2 months late
Ordered mid November for Christmas gifts: arrived mid January. My order was for metal bookmarks: they are delightful but useless as Christmas gifts. Ther was no explanation or apology.

Risposta di Gift Discoveries
Good service
Good efficient service and I was kept accurately informed of delivery times
Lite up my lifeExcellent service
Excellent service . Arrived on time and the product is first class. This is the second time I have ordered these lanterns.
The leather wallet is of a good quality…
The leather wallet is of a good quality at an affordable price.
I have requested a full refund for a…
I have requested a full refund for a £19.95 t.shirt and have received £3.36 not happy. Also had issues with order invoice said 2 items only dispatched 1. No care regarding reply and just expected to wait until they got round to dispatching again. Which didnt arrive and had to be reordered when I asked when it was likely to arrive. Really poor customer service. Just out to take your money
As of 22 February NO FULL REFUND

Risposta di Gift Discoveries
Incredible delay in receiving some…
Incredible delay in receiving some goods. One was an empty torn envelope with no goods inside. I have not received tin containing Guinness chocolate and heard nothing about them for over a month. These were ordered late October/ early November. I definitely will not be using your company again.
Dorothy Wain.

Risposta di Gift Discoveries
Late delivery so unable to give as…
Late delivery so unable to give as Christmas presents. Will not order again unless a different courier is used

Risposta di Gift Discoveries
Incorrect order rectified
There was a little blip in initial order but order was completed satisfactorily after notification of problem.
Christmas presents were very well…
Christmas presents were very well received and delivered promptly despite me leaving it quite late to order them . Thank you.
Wonderful Emergency light
I bought a pop-up camping light for all my neighbours at Xmas - not for camping as we are mostly over 90, but just in case of a power cut. They proved so popular that this is a follow- up order, for the friends who didn’t get one. Put in a handy place, then it is ready if you need it. Well worth the money.
I did all my Christmas presents this…
I did all my Christmas presents this year from Gift Discoveries which saved me having to go to the shops. Thanks
Alls well that ends well
This order has caused some confusion but ultimately I am really pleased with the outcome.
As I was visiting my sister in Scotland I arranged for the order to be delivered to her address.
We were informed on Saturday that it had been delivered, but our camera evidence shows it hadn’t.
Suffice to say it was delivered today ( Tuesday )by a pleasant and courteous courier.
Good quality goods
Good quality goods, extremely good value in the sale and prompt delivery.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







