Gift Discoveries Recensioni 

Chilli pepper mill still not arrived on 30 november

By mistake —and being incompetent on the internet (I am 95!), I made the same order of an item twice.
‘Gift Discoveries’ telephoned me to make sure it wasn’t a mistake ! And quickly put it right. I thought that was wonderful service! And am so relieved!

Waited 11 days for delivery of 2 small item (9th November) .Still no sign of the other 2 items on order since 29th October.
I recommend any Christmas gift shopping is done now if you want it in time.
This is my first order with Scotts & Co. I probably won't order again.

Goods ordered ages ago and still awaited. the courier Hermes is useless for the following reasons. 1- Advised parcel at the locker. When visited locker was empty. Reported this. 2- then advised delivered and returned as we failed to collect. Only issue with this was that we we were not notified of the code etc so could not open the locker. So had to get back in touch to request the parcel to be returned to the locker. My email address was confirmed for all the details to be confirmed to me so I could collect the parcel from the locker. 3, After checking "tracker" advised delivered to locker today. Problem not advised of the code to open the locker so again been back on the chat line to advise of the issue. Service is abysmal from the courier/Hermes and whoever notifies the customer of the code. How are you supposed to collect when details of the code are not provided as instructed

Does not respond to emails in a timely manner.
Probably the worst company I have used for mail order.

Very pleased with all the products. Super gifts for all my family.

Gift Discoveries has been excellent but unfortunately the company's choice of delivery company has let them down.

Very poor customer service. Was sent a wrong item, emailed couple times, all I got was an automated response saying they would be in touch within 48 hrs. Never did get back to me, even after 2 further emails to them. Now taking it up with PayPal. Not happy

Quality product prompt delivery good price saves carrying to glass cases around being leather should last a long time

Put in a handy place, then it is ready if you need it. Well worth the money. Great!! Plus very good quality as well.

well packaged. very nice watch pleased to own this

We are still awaiting the remainder of our order. Which is:
2 X Windscreen Buddy Set. Item number 169627.
Paid with Cheque number
022495
Which you cashed on 14/12/23
Total cost including additional item 3344697 Felt Christmas Tree. £38:85. When will you respond to our various attempts to contact you?

Still awaiting refund after they could not supply goods!

Been waiting since October for our refund despite my constant calls and emails !!
They keep saying it’s been escalated and will transfer to our account.
Now 4th dec 2023 and still no refund 😡

The circus tent I purchased from this store for my daughter's birthday gift exceeded my expectations in terms of quality and design. Its sturdy construction and vibrant colors brought the circus experience to life, and my daughters absolutely adored it, making it the highlight of their birthday celebration.

I had a great experience at the gift shop, with a wide variety of unique and thoughtful items to choose from, and the friendly staff made it easy to find the perfect gift for any occasion.

Order 24th feb with 5-10 day lead time it’s now 27th March and nothing. I have tried calling and had the phone cut off after going through security questions before I could ask anything and now there not answering phone. If ever this this item ( a specific item requested for a birthday) turns up might need to be Christmas gift at this stage! Shockingly poor!

The pen torches I ordered in early December as a Christmas stocking filler were delivered yesterday (3rd March)!. I do not think this is good service!

Part of my order submitted in early December did not arrive until today. I did receive communication to the effect that there would be a delay but there was further slippage albeit I was advised of this. Almost three months is too long to fulfil an order.

Easy to use website with so many items to look through. Decent prices and very quick delivery of my order

Like it very much. Completely as decribed in catalogue.