Called into the Abergavenny store earlier and was served by Bobby.Bobby saved me money on my new contract,explained everything thoroughly and transferred everything over to my new phone.Excellent serv... Leggi di più
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Scopri cosa dicono le persone
Visited the branch in Church Stretton this morning. I was able to change my mobile contract to a new mobile provider at a reduced monthly cost. I am confident that I was given good advice. Josh is ski... Leggi di più
This company has a 'help everyone' policy, everything is carefully explained without being patronising, we are not all tech wizards!! Josh has just sorted out a new phone for me, transferred everythin... Leggi di più
I wanted to change my mobile phone contract and had used Abergavenny Get Connected previously. Robert was the employee working today. What an asset to the firm. He was knowledgeable, kind and extremel... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
We're Get Connected – the people friendly phone shop. We're the UK's largest privately-owned mobile phone retailer, with over 54 stores across the country. In 1998 we won the Gwent TEC business award for marketing; in 1999 we were the 10th fastest growing company in Wales and in the following year, 2000 we were the 2nd fastest growing company from a total of 51,000 businesses!
Informazioni di contatto
19, Nevill Street, NP7 5AA, Abergavenny, Regno Unito
- 01873858811
- webadmin@get-connected.com
- www.get-connected.com
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Le persone hanno visualizzato anche
Great service again
Great service again, Steve took the hassle out of setting up my new iPhone for me. Nothing is to much trouble, Highly recommend.
I Went into connect store in ebbwvale…
I Went into connect store in ebbwvale where James was at the door welcoming me. James was very polite and welcoming and I felt very relaxed almost right away. Normally I would get nervous going to there’s type of shops but I felt like I known him years just after 5 minutes of chatting about the problem I had. James helped me find a new contact that was right in my price range and gave more than I was looking for. The service I had from James was more than I’ve had before from any other phone shops, James also helped me set up my new phone and said that if there’s anything missed was any issues to come back and see him at any point. Thanks James for making my experience easy
David provides excelent service and is…
David provides excelent service and is always very helpful in sorting out any queries that we have regarding the phones.I would recommend him to anyone.
All sraff couldn't be more helpful
All sraff couldn't be more helpful. I am a tech idiot and your staff have managed to train even grannyme. At the moment BRAD IS SORTING ME OUT!
Champion Service!
Went in to ask whether it was possible to reduce the payments on my partners contract, came out with a new phone, better contracts AND saved money!
Justin is the best around and always…
Justin is the best around and always happy to help anyone no matter how big or small the problem thats why hes the best
Avoid this company
I visited the Abadare store today and was in the process of taking out a phone contract. During the process, I noticed they never mentioned that the contract only included 3G and 4G coverage, with no 5G available. As soon as I saw the contract details in the email, I immediately questioned it because 5G coverage is important to me.
The salesman told me there was no 5G coverage in my area, which is simply not true, as I am currently with EE and already receive 5G coverage where I live.
At that point, halfway through the process, I clearly stated that I had changed my mind and no longer wanted the contract. I had not signed any paperwork or physical documents, yet I was told the contract had already been “sold” and was basically forced into continuing. I left both the SIM card and the phone on the counter because I did not want the contract.
I also contacted head office to make a complaint, but instead of dealing with the issue properly, they transferred me straight back to the same store and the same employee involved in the situation.
Very disappointed with the experience and the misleading information provided. I could have received a far better deal with EE. I would not recommend this store based on my experience.

Risposta di Get Connected
Great Service!
I came into Get Connected Bangor looking for a new iPhone and I honestly couldn’t fault the service. Dan explained everything clearly, helped me find the best contract for my budget, and even managed to save me money compared to quotes from other network shops in the area. No pressure selling at all, just genuine advice and friendly service. The whole process was quick, easy and stress-free. I’d definitely recommend them to anyone looking for a new phone!
Simon here in Whitchurch is fantastic
Simon here in Whitchurch is fantastic, really went above and beyond for me setting up my phone, would hugely recommend him. Saved me money too.
Brilliant experience
Brilliant experience, very happy with the service i received, Steve explained everything i needed to know to get the best out of my new phone and he also transferred all data from my old phone to my new one, i would recommend 100%
Matt Get Connected Porthmadog
Matt in the Porthmadog shop was excellent with dealing with our request with imternet access around the country when we travel.Very knowledgable about our requirements and introduced us to the most suitable options and the best value available. Cannot recommend him highly enough.
Amazing service from David at…
Amazing service from David at porthmadog his patience unmatched and quailty of service top drawer even stayed late on to finish transfers from old to new without question,would highly recommend him without question, diolch David 👍
Fluent Welsh speaker answered all my…
Fluent Welsh speaker answered all my questions and helped me set up my phone.
Excellent service and extremely helpful…
Excellent service and extremely helpful and friendly
5 Stars!
David from Porthmadog office always goes above and beyond.Been going there for few years now. He is polite and easy going, gives you the best options and is never pushy. I'm not tech savvy and he is always patient. Helped to transfer everything from old phone to new one. Nothing is ever too much trouble. Will be going back in a couple of months to sort out my broadband. Thank you David,see you soon!
Highly recommend
I can't praise the service I've had from David enough!! Nothing is too much trouble... His knowledge and his experience with phones and tech is incredibly good. He is a genuinely nice guy.
Highly recommend!
Excellent service
Excellent service, prompt and efficient, friendly and helpful advice at Porthmadog.
David went above and beyond to get us set up at very short notice. Very grateful for all his help.
I found a deal for 80 Gb Vodaphone Red…
I found a deal for 80 Gb Vodaphone Red 2 year contract but Get Connected are not interested in honouring it ? Is this a fair way to conduct a business? It’s not like they are going to go bust ?

Risposta di Get Connected
Dave at Ross-on-Wye
Dave at Ross-on-Wye was an absolutely star today. Thank you for assisting with data transfer to getting new iphone 23 up and running. Had urgent need not to be without phone and we were at a loss to.know what to do. Cant thank you enough. Huge asset, well done. :)
pothmadog shop
Ive been to the pothmadog shop twice now to both get my contract and renew for an updated one
Not only did David go above and beyond in helping me the first time setting everything up when no one else would take on my contract he basically did 90% of the work the second time
He explained everything in minute detail and answered any queries i had and eeased any tension i had
I would 100% recommend using the shop if you plan on getting a new phone or contract all the staff were beyond helpful
Alex
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