GastricBalloonGroup Recensioni 

Just the different stages of information that is specific to the process otherwise you will forget

well its early days but have to say GBG have been in touch on a regular basis, so questions asked have been answered

Mixed Experience with the Gastric Balloon Program

I recently embarked on a journey with Gastric Balloon Group for their gastric balloon program. While my overall experience wasn't without its challenges, there were also some positive aspects worth highlighting.

On the positive side, I appreciated the effectiveness of the gastric balloon and the gradual progress I observed towards my weight loss goals. The program did deliver results, and I'm pleased with the positive impact it had on my health.

However, I must acknowledge that the support aspect of the program left something to be desired. At times, I found myself feeling a bit disconnected and frustrated, as it took additional effort on my part to seek assistance. I would have welcomed more proactive communication from the company and a smoother channel for support. It's worth mentioning that I had to make numerous calls and send emails to get the guidance I needed.

Additionally, the cost of the program was significant and did strain my budget. While I understand that quality health services come at a price, I believe a more transparent breakdown of the costs and potential payment plans could help potential customers make more informed decisions.

In conclusion, my experience with Gastric Balloon Group had its ups and downs. The positive outcomes of the program were commendable, but improvements could certainly be made in terms of providing consistent and accessible support, as well as exploring options to make the program more financially manageable for individuals.

The hospital itself were great, but the actual support and aftercare/follow up care is basically non existent. Nobody prepares you for needing to taper off of the PPI medication they throw at you for a year: you can’t just stop taking it. You get awful rebound reflux and life is miserable. Would not recommend to anyone.

All in all I'm day 5 into my journey and have had a great experience from start best decision I have ever made listening to horror stories was off putting do not listen to them the balloon is a tool so you have to work with it it's not a miracle worker but it's a brilliant tool at that I have followed all the guidance of nurses after care team all good so far taking my medication which is important and drinking plenty of fluids to keep me hydrated looking forward to this year to see what it brings if your thinking about it go for it don't listen to noone else only yourself it's your journey 😀

I get my orbera365 balloon removed in October I have gone from 25.6 stone to 17.4 stone and I still have 3 months left. These guys have been amazing in helping me. If you are wanting to loose alot of weight this is I believe a better alternative to a gastric bypass. Thanks again guys

Just a update I have had my balloon removed and I am now 15.3 stone well below the 16 I wanted I have never felt better and it was so easy to follow.

Even with the balloon out I am still sticking to my new healthy lifestyle and still loosing. And it's not as bad as u thought it might be to stick to less than 2500 callories a day. It turns out when you eat healthy your calories are low anyway.

I am so happy I did this I have gotten my life back thank you gastric balloon group.

I really needed that kick up the ass

The pre and post procedure care from the team has been exceptional therefore making my personal experience reassuring.

All went well with Dr Kaseem and staff …after balloon insertion I came home and went to bed lay in my left side as I instructed…little bit of reflux other than that I’ve had no sickness whatsoever..I’m on day 3 now had a yogurt n doing good lost 6lb so far …looking forward to end results in 4 months

Simple procedure throughout with experienced and helpful staff.

I have had the most amazing experience with every member of staff that has dealt with me, I can highly recommend the group thank you.

Good customer service and lots of relevant information.

The constant contact, infomation updates, friendliness of all staff and quick replies has made this a very positive experience. Every question was answered in a full understandable reply.
I am very happy with the whole experience.

Got my balloon yesterday everyone was so kind and helpful . Made me feel so relaxed.

Great support through the whole experience before, during and ongoing

Highly rate this group. Keeping in contact to see how I’m doing is great 🙌

First contact - Helena Gowan was incredibly patient and even when it resulted in many calls, she didn't mind and helped me with decision making
Assessments and pre-op meetings - each contact with GBG and Spire have been excellent
Doctor - Dr Ngatchu was amazing - he provided assurance during the pre-op discussion, laying out all the risks and pitfalls of the balloon in addition to the benefits. Then at the hospital, it was clear he had listened to everything discussed previously and I felt confident going into the procedure
Post Procedure support - the GBG app has been a godsend - food tracking is key and the app is simple, also the on-demand support is quick and efficient

So far so good (no sickness just nausea), I work from home and I was able to do a little work on day two - thanks to the anti-sickness meds

The support given is amazing. You are kept updated about everything. The after care so far has been very helpful. The procedure itself was carried out with care and respect.

The procedure failed to produce the results I had paid for. The aftercare support I received was insufficient and disappointing. I expected a high level of care and attention from a company that specialises in gastric balloon procedures, and yet I feel as though my concerns and needs were not taken seriously. The aftercare support provided by the Gastric Balloon Group was inadequate. My concerns were not addressed with the level of urgency I had hoped for, and I often felt as though my questions were not being taken seriously as I would receive "follow-up phone calls" during the day whilst I was working and "motivational texts" at sometimes 3am in the morning! I expected a higher level of care and support from the Gastric Balloon Group, especially considering the significant financial investment I made in this procedure. However, I feel as though I was not given the level of support I deserved, both during the procedure and throughout the aftercare process.

The company doesn't care about it's patients only the financial gain

So far having a very poor experience. I had my balloon fitted 8 days ago and have been extremely unwell with not tolerating the balloon. I understand that not everyone can tolerate it but I do feel GBG and the consultant I had are not very forthcoming in risks prior to having the procedure. The true side effects vs those listed by them are worlds apart. Uncontrollable (even with several prescription strength meds) vomitting, nausea, pain, constipation, dehydration resulting in kidney concerns. These are not within the control of GBG as they are to do with the balloon, but as stated they should be more transparent about likelihood. What is very concerning is their response.. given a lot of money has been paid, their response to any complication is to signpost you to A&E to get help (blood tests, IV fluids, doctor advice). Given they seem to state the risk of these side effects is so low, why can’t their consultants give advice when these complications occur? And why can’t they arrange for follow up such as IV fluids if needed, rather than very unwell people having to go and sit in A&E for upto 12 hours to get NHS treatment to mop up side effects from the privately paid for procedure? I am now at a point where I can no longer continue to withstand the horrendous complications (having been bedbound and severely ill for 8 days + loss of earnings during this time) which seem to be getting worse rather than better, so this morning I asked for urgent removal of the balloon and said I would be willing to travel to any of the hospitals they use and have this done by any of their consultants. I have been told in a very blasé way by a receptionist on the aftercare line that my consultant has been emailed and will have to wait and see what he says but “looks like he’s not working for us again until this time next week” so that would be the earliest for consideration of removal. I have been told there’s no access to any other consultant for advice before then and they don’t know if I can actually speak to the consultant who did my procedure. The receptionist also said she doesn’t know what their complaints procedure is and would need to find out and get back to me. As I write this I am in limbo and still very unwell with the only advice given to me by GBG being go to A&E. The bariatric nurses do their best and advise as best they can within what seems like a “send them all to A&E if any issues” protocol. I really hope I am able to edit this review in the next few days to say that GBG were actually helpful in expediting removal given the circumstances and given that I am suffering, but as it stands I feel quite hopeless and abandoned by them now that they already have my money.