I cannot recommend the Gastric Balloon Group enough. Apart from the fact I reached my goal with the balloon, I could not of done so without the help from all the team involved, including Sam, Helena a... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Day 5 and so far so good. After care team have been great and very reassuring. I have already lost weight and feel pretty optimistic. I must say the actual procedure was much harder than shown in the... Leggi di più
L'azienda ha risposto
Day 6 post-treatment and the support and encouragement has been nonstop. I am now getting advice on recipes which move me back onto solid foods. The app is a great tool for recording exercise, consump... Leggi di più
L'azienda ha risposto
The hospital itself were great, but the actual support and aftercare/follow up care is basically non existent. Nobody prepares you for needing to taper off of the PPI medication they throw at you for... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Gastric Balloon Group is the UK's only gastric balloon specialist. With a gastric balloon and our expert support, we can help you break free of that cycle of dieting failure & lose weight for good without surgery, pills & diets. The Gastric Balloon Group clinic network covers the whole of the UK and Ireland and all of our doctors are experienced GMC / IMC registered consultants. We can offer a range of gastric balloon packages including the swallowable balloon 'pill' Allurion and Allurion Plus+ and the endoscopic 6 month BIB and 12 month Orbera 365 gastric balloons. Your gastric balloon journey starts with a telephone discussion with a Patient Care Coordinator who will support you through your enquiry. They will take a brief medical history and discuss the packages and finance options and if you would like to discuss further, they will book you a free consultation with your chosen consultant.
Informazioni di contatto
Regus, Stourport Road, DY11 7QE, Kidderminster, Regno Unito
- 0800 138 9696
- enquiries@gastricballoongroup.com
- www.gastricballoongroup.com
4,3
Eccellente
90 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Excellent supportive group
I have had a great experience so far .From my initial enquiry to having the procedure done.i choose the gastric baloon insertion and have so far been very pleased but more importantly the constant support , information and access to a huge amount of printable recipes ,eat plans, exercise options and detailed information pre and post procedure .
7 agosto 2024
Risposta di GastricBalloonGroup
Thanks so much Michelle for taking the time to leave a review. We're so pleased that you're making the most of the support on offer, all of our resources are designed to help you get the best possible results from your balloon. Good luck with the rest of your journey, we'll be here for you whenever you need us.
This was a truly a smooth process
This was a truly a smooth process, from the 1st phone call, who was extremely helpful & not pushy at all, to the day of the procedure to the aftercare I received.
All the staff & surgeons amazing. 1 million % I would recommend. Thank you so much 5*
5 agosto 2024
Risposta di GastricBalloonGroup
Thanks so much Dawn for your kind review, we're delighted you've had such a great experience. Good luck for the remainder of your exciting gastric balloon journey, we're here to help in any way we can!
Great support from the first contact…
Great support from the first contact through to procedure and beyond
5 luglio 2024
Risposta di GastricBalloonGroup
That's great to hear Joanne, thanks for taking the time to leave a review of your experience. Good luck with everything along the rest of your balloon journey, the whole team is here to support you all the way through!
All good so far
All good so far, I'm hoping the after care will match the pre-care. Only on wk 2 after the op.
5 luglio 2024
Risposta di GastricBalloonGroup
Thanks so much for leaving a review Rachel. We're so pleased everything is going well for you. Now that you are a couple of weeks into your journey, don't forget to book your appointments with the Dietitian and Health Coach so you can start to make the changes to your eating and lifestyle habits. Were here for you every step of the way, just reach out if you need anything!
Absolutely delighted with the service…
Absolutely delighted with the service from start to finish, i was given comprehensive advice on what was the best solution for me and at no time did i feel pressured. I was allowed time to make my decision based on me. I decided to go for the 6 month balloon and 4 months in ive lost 3 stone. The whole process has been very easy however dont expect it just to work on its own, you do need to cut down portions and exercise its not a magic wand. I am soo happy with the whole service and the balloon
7 febbraio 2024
Non scritta su invito
Risposta di GastricBalloonGroup
Thanks so much for your kind review Melanie. You've done amazingly well with your balloon, congratulations!
We're delighted that you have felt well supported and guided through your journey so far. It sounds like you're doing exactly the right thing and working with the balloon to make changes to your eating and activity habits and this is so important for your long term success.
Keep up the good work for the rest of your journey and reach out at any point if you need further support.
Procedure went well
Procedure went well, staff at hospital lovely. The process of registering beforehand was chaotic with a ridiculous amount of emails and forms to fill in, phone calls chasing constantly when in work. Aftercare is not brilliant. If I had realised that you could go direct to the hospital I would have.
31 maggio 2024
Risposta di GastricBalloonGroup
Thanks for your feedback Lisa, I am sorry to see that you are not completely satisfied with your journey so far.
If you found the booking process difficult I apologise, we take the pre-procedure checks very seriously and will only allow a patient to proceed if we have all required documentation in place. I can see our clinical team had requested some medical documents from you and the team were calling as a reminder to submit the medical information and other documents that were outstanding. Had we not received them your procedure would have been cancelled and the team will do all they can to avoid this for you.
In terms of the aftercare, as you are only 13 days post-procedure, you have not yet taken advantage of the aftercare available. Your 3 day call was completed by our nurse as scheduled and there was no answer to your 2 week call attempt yesterday. I can see that you have viewed some recipes on the app and are now booked in for one of the live sessions which is great. You haven't yet booked your health coach or dietitian appointments however so I encourage you to do this so you can truly start to benefit from the aftercare on offer.
If you feel you need additional assistance or advice, please just reach out for support. We are here to help at every step of your journey.
Risposta di GastricBalloonGroup
Thanks so much for leaving a review Emma. We're so pleased you've had a good experience so far. Good luck with the rest of your balloon journey, the team are here to support you every step of the way!
Waste of money and my life
Waste of money and my life
After countless conversations with Arabella who continued to tell me how wonderful it was and that the support would be so good with diet plans etc, I soon discovered that it was not. Everyone seems to say the same as me. First few days no eating just water and fluid. I have lost nothing and am counting the days until it is dispersed. Was offered to remove it early for another £1000. My whole mood and life has been hell. The feeling of hunger is constant. I expected some kind of nutrition plan but instead was told to eat smaller portions. Then after about an hour I am hungry again. Many suggestions have been made including trying to follow the slimfast liquid plan. Could have done that without this balloon. With regards to previous plans I have followed I have done so religiously and thought that this would give me everything. It has gave me nothing but an empty purse. PLEASE DO NOT TRY THIS. DO NOT WASTE YOUR HARD EARNED MONEY. I was offered just one appointment with a dietitian which I had to fight for as I kept being told that I had to pay for the 30 minutes. I received a call this week with a dietitian but it is all a little too late. The support has not been good at all for the amount of money I have spent with you. I have cut the portion sizes as advised, drank lots of water at least 1.5 litres a day. This has been a miss selling of a product, clearly commission based. The best bit is that I was advised to double my intake of meds for a couple of weeks to see if that helped then when I asked for more as it was obvious that I was going to run out I was told I needed to pay for them. Is this yet another way of getting yet more money out of me. IT NEVER STOPS.
23 febbraio 2024
Non scritta su invito
Risposta di GastricBalloonGroup
I'm sorry to hear that you don't feel your balloon experience has been positive so far. I can see that you have had lots of contacts with the nursing team, Health Coach and dietitians. It can be very challenging to make the changes to diet and exercise to get the best results from your balloon but I encourage you to follow the team's advice on reducing portion sizes and incorporating more protein and textured foods into your diet as this will increase the feeling of satisfaction after meals and reduce hunger.
We try and avoid providing prescriptive meal plans as they're unsustainable in normal everyday life. The objective of the balloon programme is to move away from following these restricted diets and to move towards changing eating and lifestyle habits that you will be able to maintain long term.
Try not to get disheartened if you haven't got the results you want yet, keep persevering. I will ask our Dietitian to reach out to you again to see if she can help you get back on track
Excellent support and staff informative…
Excellent support and staff informative and friendly
28 maggio 2024
Risposta di GastricBalloonGroup
Thanks so much for taking the time to leave a review. We're delighted that you have felt well supported by the team so far. Good luck with the rest of your weight loss journey, we're here for you every step of the way!
My experience from the beginning has…
My experience from the beginning has been amazing! From my initial call to the lead up calls, call from Mr Loy to the implementation.
I couldn’t recommend enough!
28 maggio 2024
Risposta di GastricBalloonGroup
Thanks for leaving such a kind review, that's fantastic to hear. We wish you all the best for the rest of your balloon journey, the whole team is here to help every step of the way!
Risposta di GastricBalloonGroup
Thanks so much for your recommendation Vanessa, we're so pleased you've had a good experience. Good luck with the rest of your balloon journey, all of the team are here to support you in whatever way you need us.
I am on day 3 post procedure
I am on day 3 post procedure, and have struggled with my symptoms but the team have been nothing but if a great support, the nurses have reassured me during this time.
Right from the start of enquiring, the team have been absolutely fantastic,
Thank you,
Staci
10 maggio 2024
Risposta di GastricBalloonGroup
Thanks so much Staci for your review. It can be a difficult start with the gastric balloon as your body adapts but I'm glad despite this you have felt well supported by the nursing team. Once you move through this period and begin to focus on lifestyle changes, our dietitian and health coach will be there to guide you on nutrition, exercise and behaviour choices to get the best possible results. Good luck with the rest of your journey.
Have only had my balloon in for 2 weeks…
Have only had my balloon in for 2 weeks but the company have been amazing. From when I first enquired I didn't feel any pressure to go ahead with it, they gave me so much information and answered all the questions I had. I knew exactly what to expect before during and after the procedure. They have answered me really fast and keep in contact to see how I'm doing and helping with a lot more than just the balloon. I have so many tools to use to help me reset my habits and change my life for good even when the balloon comes out. Cannot fault the company and if you're considering this route I definitely recommend the gastric balloon group
30 aprile 2024
Risposta di GastricBalloonGroup
Thank you so much for taking the time to leave a review Alex. We're so pleased you have felt well informed and supported so far as this is so important to us. Wishing you the very best for the remainder of your balloon journey, you sound very committed to making the lifestyle changes required. Alongside all of the support tools and resources available, the team are here to advise and support you every step of the way.
Well organised very friendly staff
24 aprile 2024
Risposta di GastricBalloonGroup
Thanks so much for leaving a review Kerry. Good luck with your the rest of your balloon journey, we look forward to seeing your progress
I had a very good experience with the…
I had a very good experience with the company. The procedure was painless and fast, the consultant and staff were great at all times keeping me informed of what was happening.
The after care was great, I got calls from nurses to check up on progress and to answer any questions I have.
I am very pleased with everything so far.
4 aprile 2024
Risposta di GastricBalloonGroup
Thank you for taking the team to leave a review Diana. We're so pleased you have had a good experience, you have got off to a great start. Our nurses and support team are here for you every step of the way and we look forward to seeing your progress over the rest of your balloon journey.
Fantastic service
Fantastic service. Dr Noor Mohammed and his staff were amazing, I’m loosing weight every day and so glad I chose the GBG
2 aprile 2024
Risposta di GastricBalloonGroup
Thanks for taking the time to leave a review Gail, we're delighted you're doing so well. Good luck for the rest of your journey, we're here for you every step of the way!
Recommend
The team members at the Gastric Balloon Group are kind, friendly, and accommodating, providing valuable tips. I recently underwent my balloon removal procedure, resulting in a weight loss of 40 kgs. I am thrilled to continue on this journey and remain motivated to reach my target weight. I would like to express my gratitude to GBG for their support throughout my journey. During my call with Soraya, I found her to be exceptionally kind, compassionate, and insightful, offering excellent advice and practical tips on maintaining the lost weight. I am satisfied with the excellent services provided by GBG.
12 marzo 2024
Risposta di GastricBalloonGroup
Thank you so much for your lovely review, you have done so well with your balloon and we're delighted to have helped you achieve such a wonderful result. We're so pleased to hear you have felt well supported and your kind words about Soraya have been shared with her. Although your balloon has now been removed, don't forget that we are still here to support you as you work on embedding those new eating and lifestyle habits.
100% so far!!
It’s early days for me but my experience of The Balloon Group has been excellent. On the end of a phone when needs be and the Riverside Clinic in Brentford, where I had my Heliosphere inserted last week, was outstanding. I feel very positive and encouraged by the support I’ve had, so far.
22 febbraio 2024
Risposta di GastricBalloonGroup
Thanks so much for your kind review Jane. We're delighted that you have had such a positive start to your journey and are feeling well supported. You have got off to a great start, well done! We're here for you every step of the way for the next 6 months and we look forward to helping you achieve your goals.
Day 5 and so far so good
Day 5 and so far so good. After care team have been great and very reassuring. I have already lost weight and feel pretty optimistic. I must say the actual procedure was much harder than shown in the promotional videos. For some could be traumatic. Also the nausea, cramps, reflux and headaches for the first few days are grim. But here I am day 5 feeling almost normal. I would recommend this procedure (so far) but it’s not for the faint hearted!
16 febbraio 2024
Risposta di GastricBalloonGroup
Thanks so much for leaving a review Liz. The first few days can be difficult as your body adjusts to the balloon being in place but it sounds like you've come out the other side now and are ready to start your journey. It's a great start if you've lost weight already, we look forward to helping you work towards your goals over the next 4 months and beyond.
From start to finish the team have been fantastic
From start to finish the team have been consistent. My journey has been smooth sailing and very informative. On the day of the op I was very nervous. But they talked me through everything again. The staff and nurses and Southampton spire were incredible. I have received the best aftercare.
This’s isn’t an easy journey to go on. The acid reflux and heartburn have been a killer… but now I’m in day 6 I feel much more myself as the balloon settles.
8 febbraio 2024
Risposta di GastricBalloonGroup
We're so pleased to hear you're doing well Stacey. We understand that it can be a daunting experience to have any kind of procedure, even a non-surgical treatment like a gastric balloon. It's completely natural to be nervous and I'm glad the team helped to reassure you and that you have felt well informed throughout. I can see you had a rough start with some unpleasant side effects but it sounds as if you're through the worst now and your journey can really begin. We're here for you every step of the way!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.