We came in tonight and Matt was helpful from the beginning. Gave us lots of advice about the tables and chairs and didn't pressure us into anything. Matt was also great with our daughter, getting her... Leggi di più
Sede
Cambia sedeCardinal Point Retail Park, 2 Ventura Park Road, B78 3JG Tamworth, GB
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Excellent customer service, I was dealt with by Matt Basden, I visited the store 2 weeks ago and Matt went through everything with enough info for me to make a decision. I returned to the store toda... Leggi di più
We came in looking for a new mattress and was greeted by Steve Waterhouse. He was friendly, calm and extremely helpful. There was no loitering or being pushy instead he was knowledgeable and helped us... Leggi di più
A great experience! David was fab from start to finish. It’s really easy to feel like you’re being pestered to buy in these kind of shops because we know it’s all about the sales but Dave was professi... Leggi di più
Dettagli dell'azienda
Informazioni di contatto
Cardinal Point Retail Park, 2 Ventura Park Road, B78 3JG, Tamworth, Regno Unito
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We came in looking for a new mattress…
We came in looking for a new mattress and was greeted by Steve Waterhouse. He was friendly, calm and extremely helpful. There was no loitering or being pushy instead he was knowledgeable and helped us from start to finish. We brought our mattress from Steve and will definitely be back.
Craig was a great help today
Craig was a great help today. Give that man employee of the month !
Very good experience
Very good experience, very friendly! Not pushy with the sales jargon which is good as this would make me run for the door!
Steve dealt with my purchase order and was very friendly and professional. All information was given clearly along with the care plan and delivery instructions.
Fantastic, no-pressure service from Gary at Tamworth!
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Fantastic, no-pressure service from Gary at Tamworth!
Gary from the Tamworth store was absolutely amazing from start to finish. We first met him two weeks before deciding to buy our sofa. He gave us a warm welcome, showed us around, and handed us his card without any sales pressure, allowing us time to think it over.
When we returned two weeks later, Gary instantly recognized us and welcomed us back. His positive attitude and helpful, relaxed approach made the final decision easy. He clearly explained all our options, and we happily placed our order. Gary is a fantastic asset to the Tamworth team and perfectly embodies the Furniture Village ethos. Thank you, Gary!
Furniture Village
We’ve been shopping for new furniture, eventually decided on furniture village to supply it.
The service we received was fine. Choosing furniture is a big decision.
Overall we were happy with the service and advice we received.
Craig was very helpful
Craig was very helpful, explained everything well and wasn't pushed at all. He was polite and made the experience very pleasant. Thank you. We will definitely shop there again.
Steve was just amazing
Steve was just amazing, very knowledgeable, clearly knows furniture inside and out.
We had a great experience
Thanks Steve
A welcome smile happy to help good…service
A welcome smile happy to help good knowledge about the furniture we we're looking at explained how the tables worked really helpful on helping us to decide on our choice also nothing was to much trouble service was pleasant and no pressure
Very knowledgeable great communication…
Very knowledgeable great communication everything I asked he had an answer for will defo speak to him again
Good service
So fa so good .…
Staff very informative and ready to assist without being overbearing .
Managed to find our perfect sofa with…
Managed to find our perfect sofa with the help of Matt Basden. Thank you so much!
Great overall experience
Great overall experience, a big shout out to Matt Basden for his excellent customer service.
David - Thanks a bunch!
A great experience! David was fab from start to finish. It’s really easy to feel like you’re being pestered to buy in these kind of shops because we know it’s all about the sales but Dave was professional, patient (we may have changed our minds quite a few times) and looked after us really well. After a few laughs, a couple of hot drinks and the best oat and raisin cookies I think we have ever had, David helped us secure the purchase and delivery of our new sofa and armchair. He was also great with our little boy who attended our first appointment with us and he recommended a carpet supplier who we have chosen to use!
Matt was brilliant great customer…
Matt was brilliant great customer service highly recomend
Matt was great help no pressure selling…
Matt was great help no pressure selling was able to answer my questions on what fabric and colours look forward to receiving my sofas
Excellent all round experience at FV
Excellent all round experience at FV. Craig Arrowsmith was superb - informative, helpful, and not too pushy.
Matt Basden was really helpful
Matt Basden was really helpful , gave him my list of what I wanted from a sofa and quickly identified the perfect one.
Thank you
Very helpful sales assistant
Great service Craig was very nice and…
Great service Craig was very nice and helpful with no sales pressure. Found exactly what we were looking for.
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