Furniture Village - Staples Corner Recensioni 

648
TrustScore 4.5 su 5

4,7

Edgware Road, Staples Corner Retail Park, NW2 6LW London, England, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Excellent service from start to finish! The staff were very friendly, helpful and professional, making the ordering process easy and enjoyable. They answered all my questions and helped me choose the... Leggi di più

Valutata 5 stelle su 5

From beginning to finish as soon as we entered the show room fizz who by the way is absolutely amazing offered us a hot beverage.He was not over bearing,he never once done the usual salesman rubbish... Leggi di più

Valutata 5 stelle su 5

We had such a fantastic experience with Amed at Furniture Village, Staples Corner, and ended up buying a lovely two-seater sofa. Amed was incredibly welcoming, patient and an absolute pleasur... Leggi di più

Valutata 5 stelle su 5

Fizz made our experience at Furniture village a lot nicer and smoother. He was very helpful, always doing his best to answer all our questions and helped us to choose the best setting for our home. I... Leggi di più


Dettagli dell'azienda


Informazioni di contatto

  • Edgware Road, Staples Corner Retail Park, NW2 6LW, London, England, Regno Unito

  • 0204 581 7950

4,7

Eccellente

TrustScore 4.5 su 5

648 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(648)

65.009 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Amazing customer service at furniture…

Amazing customer service at furniture village and a great experience at the store. Ahmed was especially helpful and enthusiastic to assist us with everything we need. Very friendly, knowledgeable and patient throughout. Would definitely recommend this place and ask Ahmed if you can.

-Mary Jane Lamigo

4 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Fantastic service from from Fizz we…

Fantastic service from from Fizz we actually went to see him 5 weeks ago and loved his service soo much we traveled the 30miles back to him as we wanted to see him even though we have a branch 5mins away from our home. A true credit to the company! Will defo recommend!!

3 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

Invoke Section 75 to resolve no response from Furniture Village

Furniture Village's own delivery team spotted a fault with the sofa on delivery. So far I've been fobbed off with delay to 'reinspect' and zero response to my email. I have had to invoke Section 75 to get their Finance company to investigate as Furniture Village will not respond.

16 aprile 2026
Non scritta su invito
Logo di Furniture Village - Staples Corner

Risposta di Furniture Village - Staples Corner

Good Afternoon,

Thank you for your review. We regret to hear about the fault with your sofa and the lack of response. We're sorry for the delay and inconvenience. We'll investigate this issue and work to improve our communication. If you would like to discuss this further, please provide a copy of your review, your order number, full name and billing address to myexperience@furniturevillage.co.uk.

Kind regards,
Shanice

Valutata 5 stelle su 5

Fizz was absolutely brilliant

Fizz was absolutely brilliant. He provided me with excellent customer service and went above and beyond to help me purchase furniture that I was extremely happy with. Fizz is a credit to your company furniture village.

25 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Both Gemima and Natalie from Furniture…

Both Gemima and Natalie from Furniture Village were brilliant in resolving my issue regarding my mirror that was broken during shipment. Thesectwo were very professional and empathetic of my situation that caused me to report the damage late.

At firstbI spoke to one lady who sounded very unprofessional and heartless. She kept on talking about the 7 day policy to report the damage yet I was trying to tell her that I was unwell to focus on fixing the mirro so it remained packed until when I opened it later and found the damage. She had no empathy at all, no time to listen.
Thank you soo much.

16 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

We just got a sofa today. Fizz was great!

We just got a sofa today! Fizz was incredible! He sat with us for a long time whilst we were deciding between 2 different sofas. We finally decided and he wa so helpful and with us every step of the way. I highly recommend and cannot thank you enough for great customer service. All the best with your new arrival. Danielle and Darren

6 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Arvind was an excellent staff member

Arvind was an excellent staff member. From the moment we walked into store he gave us a warm welcome and immediately offered a hot drink and asked if we needed help. He then assisted us with buying our dinning table and gave us excellent advice. It was an absolute pleasure being served by him.

3 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

Bought an item and it was never delivered, no answer from the shop

Bought an item and it was never delivered. Went online to track, the website has both the information that it was delivered, but it is delayed. Went to customer service online, they tell me they can't see the order and I had to call the shop. Call the shop, they tell me they need to contact the vendor and will get back to me in 24 h. 3 days later, I'm waiting on the line to try to talk to the shop again.

19 marzo 2026
Non scritta su invito
Logo di Furniture Village - Staples Corner

Risposta di Furniture Village - Staples Corner

Good Morning,

We're sorry your item wasn't delivered and that you experienced issues tracking your order and contacting us. Please send a copy of your review, order number, full name, and billing address to myexperience@email.com, and we'll investigate.

Kind regards,
Shanice

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più