When entering the shop, Ash asked us if he could help in any way, when we said we were just looking, he happily left us alone. Then when we asked for his assistance he professionally answered all of o... Leggi di più
Sede
Cambia sedeElliots Field Shopping Park, Leicester Road, CV21 1SR Rugby, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We needed a replacement chest of drawers to replace one that was falling apart. We went to Furniture Village in Rugby and initially were met by a salesperson who said if we needed any help just ask.... Leggi di più
We’ve had a great experience dealing with Ash over the last couple of days. He was really friendly, helpful and knowledgeable and made choosing our new mattress, bunk beds and dinning room table and c... Leggi di più
Our salesperson, Dawn, was excellent. She helped us through what we wanted, offering exper advice where needed. There was no pushy sales tactics, so we did not feel pressured in any way. A comfortabl... Leggi di più
Dettagli dell'azienda
Informazioni di contatto
Elliots Field Shopping Park, Leicester Road, CV21 1SR, Rugby, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Staff was very helpful and not at all…
Staff was very helpful and not at all pushy. It was an absolute delight to shop there.
Helpful salesman
Helpful salesman. Understood our needs and gave us a swift transaction.
I purchased 2 beds today!
I purchased 2 beds with frames and headboards today. Dawn was very friendly and clearly very knowledgeable.
She had a lot of patience and explained everything i needed to know.
The whole process was very easy and efficient. Very happy with the buy and the service.
Amazing service
Amazing service
Ash from rugby store was really helpful and made buying our new sofa a fantastic experience
Ash from rugby is amazing has fantastic…
Ash from rugby is amazing has fantastic customer service and so helpful from the link customers
I had been in so I knew what I was…
I had been in so I knew what I was looking for I had no pressure from the sales team we were given time and space to have a really good look the sales man Andy then came over and asked us a few questions that we answered and we were able to do the same he then gave us some figures we then took a coffee break to make our decision we did go back and I’m very happy with my new sofa
Dawn has been amazing from start to…
Dawn has been amazing from start to finish! Even managed to get our table, chairs and sideboard delivered with 15 minutes of buying it!!
I cannot thank Raj and Furniture…
I cannot thank Raj and Furniture Village enough for the excellent service I received from start to finish. Raj was professional, friendly, and treated me with genuine respect and kindness throughout.
I really appreciated that there was never any pressure or pestering. just honest, helpful advice and outstanding customer service.
I highly recommend Furniture Village and would happily shop with them again. Thank you for such a great experience.
Dawn was absolutely amazing with my…
Dawn was absolutely amazing with my wife and I. We purchased a sofa and snuggle chair. Thank you very much.
Great customer service
I would like to leave a positive review for Ash from Rugby.
Ash was extremely helpful, professional, and attentive. He took great care of us, answered all our questions, and provided excellent advice. I highly recommend him.
We recently purchased two items from…
We recently purchased two items from Furniture Village in Rugby and had the pleasure of being assisted by Ash. From start to finish, Ash provided excellent customer service, taking the time to answer all our questions and helping us find exactly what we were looking for. He was friendly, professional, knowledgeable, and made the whole shopping experience enjoyable and stress-free.
We bought a bed for new house
We bought a bed for new house
Got a very good price from Kav
Very helpful
Great experience with Dawn I knew what…
Great experience with Dawn I knew what I wanted and Dawn provided an excellent service
We came in to look at beds
We came in to look at beds, and Kav helped us find exactly what we were looking for
Great staff
Kav helped my family pick our dining…
Kav helped my family pick our dining table and he was very helpful
Wasn’t rushed and he answered all questions
We visited the rugby branch at…
We visited the rugby branch at Elliot’s Fields Sunday 7th at approximately 11:30 and felt like our visit was rushed. The lady assistant in our opinion was insincere. Upon entering we hadn’t even moved towards the stairs when she proceeded to pounce snd try and explain things.. unprofessional. She was only interested in ticking all the boxes in her words that covered her which she mentioned 4 times.. unnecessary
No order number was provided on the day
She also omitted to mention when we showed interest in a headboard but hesitated that if ordered with our mattress it would all be delivered on the same delivery charge.. we both missed out there!!!
We won’t be visited the Rugby branch again despite researching a sideboard also
We felt rushed and not important
Potrebbe usare l'IA per rispondereMostra di più
Good customer service in store
Good customer service in store, although very disappointed to find afterwards we could purchase the same items elsewhere at over 25% less than the advertised price with free delivery. Furniture Village reluctantly agreed to price match but only the product - we still had to pay the delivery charge.

Risposta di Furniture Village - Rugby
Kavish helped us pick out our new mattress
Kavish helped us pick out our new mattress and got us a great deal
Thanks
We had a good experience placing the order
We had a good experience placing the order. Greg was very helpful in our journey with furniture village. He ensured we were happy in every interaction we had. Rugby Furniture Village staff are very friendly and approachable.
Greg at Furniture Village helped us…
Greg at Furniture Village helped us with our furniture requirements in a perfect manner. Absolutely delighted and great customer experience in concluding our purchase. I strongly recommend.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







