We are thrilled with our dining chairs. Our home delivery specialists were Paul and Stu, who were friendly and professional. However, we were told that we would receive a message the day prior to de... Leggi di più
Sede
Cambia sedeUnit 10 Eagle Park Drive, Hawleys Lane, WA2 8JA Warrington, Cheshire, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Absolute delivery job well done! Wasn’t an easy job for them to do. Second floor apartment it took some doing, wasn’t a small object to get up those stairs without a lift. They delivered with e... Leggi di più
Amazing service .Paul put down a protective cover in our hall before bringing our new chairs in .Paul and Stu built the chairs for us which we were not expecting .5 star service ,would certainly recom... Leggi di più
The quality of the furniture and looks is amazing more than happy with it. The wait time for delivery not so great at nearly 12 weeks, The delivery itself very quick and Great delivery guys, Stuart a... Leggi di più
Dettagli dell'azienda
Informazioni di contatto
Unit 10 Eagle Park Drive, Hawleys Lane, WA2 8JA, Warrington, Cheshire, Regno Unito
4,9
Eccellente
6K recensioni
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Le persone hanno visualizzato anche
Ste and Jordan were absolutely perfect
Ste and Jordan were absolutely perfect. Great communication and speedy, mess free installation.
22 luglio 2026
Non scritta su invito
Exceptional Customer Service
Customer service from the admin office to the warehouse was exceptional, staff were so helpful, especially JC, Nikki and the warehouse person. 5 stars all the way, well done.
22 luglio 2026
Non scritta su invito
Delivery guys polite set up and…
Delivery guys polite set up and demonstrated.
22 luglio 2026
Non scritta su invito
Ste and Jordan
Ste and Jordan were so polite, friendly and professional. They called ten minutes before arrival to confirm delivery, assembled our dining chairs and placed them in the kitchen, all with a smile. Thank you so much, great service.
22 luglio 2026
Non scritta su invito
Very good service very kind helpful men…
Very good service very kind helpful men would recommend furniture village
22 luglio 2026
Non scritta su invito
Excellent service from start to finish
Excellent service from start to finish. The bed was delivered on time by friendly, polite, and professional staff. They took great care when bringing it into the house, and everything arrived in perfect condition. They put the bed up and took away all the rubbish. The whole process was smooth, efficient, and hassle-free. I'm very pleased with both the delivery and the service and would happily recommend this company to others.
22 luglio 2026
Non scritta su invito
Great delivery team
Great communication from delivery team re-arrival etc. Really friendly, helpful and knowledgeable. Top team!!
21 luglio 2026
Non scritta su invito
The drivers were amazing
The drivers were amazing, friendly and chatty, took care that nothing was damaged!
21 luglio 2026
Non scritta su invito
Delivered promptly and carefully.
Delivered promptly and carefully.
21 luglio 2026
Non scritta su invito
Absolutely outstanding
Absolutely outstanding. Great service friendly polite and helpful. We would highly recommend. We are a very happy customer. Peter & Janet
21 luglio 2026
Non scritta su invito
Great service
Great service, had an issue getting the corner of the sofa into the house due to access limitations, the lads problem solved the issue very quickly and assembled the sofa in position and left the room clean and tidy and removed all packaging, 5 star service 👌
18 luglio 2026
Non scritta su invito
Super helpful drivers and delivery…
Super helpful drivers and delivery service who went above and beyond. Excellent service.
17 luglio 2026
Non scritta su invito
Lovely friendly lads Adam and Rob…
Lovely friendly lads Adam and Rob delivered my couches a credit to the company.
18 luglio 2026
Non scritta su invito
The delivery was prompt and the two men…
The delivery was prompt and the two men who did the delivery were very friendly and efficient. The settees were carefully put in place, assembled quickly and all packaging was removed.
18 luglio 2026
Non scritta su invito
Excellent service really friendly…
Excellent service really friendly drivers and even put my table together which I didn’t expect very grateful! Highly recommended
17 luglio 2026
Non scritta su invito
Fantastic service…
From start to finish fantastic service from everyone involved.
To top off everything the 2 delivery guys were a pleasure. Smiley happy people (Kaileb & Chris) who were very professional in installing my new suite, with advise on how to clean, how to dismantle if needed, and an explanation of the silicone feet. Furniture Village they are a credit to you! Especially in this hot weather.
17 luglio 2026
Non scritta su invito
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Dreadful customer service
Ordered table and chairs
When delivered there was a problem. Came out to sort but couldn't
Brought new table said it would be 7-10 days, was approaching 3 weeks, and was worse than 1st table, told someone would be in touch but I had to chase and chase daily until I got reply. In the end I asked for refund which am still waiting for. All in all has taken 6-7 weeks and still waiting for my refund.
Absolute joke. Delivery teams were great but customer experience dreadful. Never again
17 luglio 2026
Non scritta su invito
Risposta di Furniture Village - RFC Warrington
Good morning, I’m very sorry to hear about your experience and the frustration caused by the delays and lack of communication regarding your refund. To enable me to investigate this for you, please email a copy of your review, along with your full name, address, and order number, to myexperience@furniturevillage.co.uk. Kind regards, Gabriel
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