Furniture Village - RFC Bristol Recensioni 

We were offered friendly and professional advice by Craig in your Cheltenham store. You readily agreed to delay delivery to suit us. Rob and David unloaded and assembled our furniture carefully and to our satisfaction. We pointed out one small flaw in the material of one of the sofas to Rob. He told us we had 72 hrs to lodge a complaint.

We experienced a wonderful service by Mehtab and Paddy. They were both very helpful and extremely friendly.

The overall experience was great from James in the store to the two delivery guys who built the sofas Kyle and Sean, represented Furniture Village to a very high standard and would highly recommend.

Rob and David delivered our new sofas today and they were very efficient and respectful. The sofas are fantastic.

Kyle and Sean were great, appreciate there help

amazing customer service and recommendations, the staff in the showroom helped us choose the right sofa for us under our price range. the delivery service was top notch as well, without Sancho’s and John’s help we wouldn’t have fit the sofa into our flat, but they made it happen. thank you so much guys, you made an impossible situation into a cakewalk!

Mehtab and Paddy did an excellent job of dropping off the matress. Laid down protective matting checked everything before leaving

The 2 delivery guys Joe & Sancho were very polite & respectful of my house etc. Information for time of delivery was amazing so on time. Unfortunately my third table top was still faulty but Joe took pictures, phoned the depot & customer services to report the same problem again.(Nothing to do with the delivery itself)

I would like to express my sincere thanks and appreciation to Angela Benden, Hannah Whittaker, Sebastian and Mike for the excellent service we received from Furniture Village.

From arranging the delivery through to our beautiful new sofas arriving, the level of customer service has been exceptional.

A special thank you to Hannah for taking the time to listen to my concerns about the measurements of our front door and whether the sofa would fit through. Hannah went through the measurements with me and provided that extra reassurance that there would be enough room — and you were absolutely right! Sebastian and Mike had no problems at all getting the sofa in.

I am also extremely grateful for the understanding and help when I had to reschedule our delivery at the last minute due to an urgent hospital appointment. It was already a stressful situation, and having the delivery rearranged so easily really did make things less stressful for me. Thank you.

Sebastian and Mike were two of the nicest and most professional delivery men I have met. They were friendly, polite, extremely helpful and took the time to explain everything. I was genuinely so impressed with them both. They are a real credit to Furniture Village and deserve recognition for the excellent service they provide.

And finally — the sofas are absolutely stunning! We are so happy with them and couldn’t be more pleased with our choice.

I was so impressed with the whole experience that I called Customer Fulfilment afterwards specifically to say how happy I was with the service we had received. I think it is really important to recognise people when they provide such excellent customer service.

A huge thank you to Angela, Hannah, Sebastian and Mike for making the whole experience such a positive one. I would happily recommend Furniture Village to friends and family and would certainly purchase from you again in the future.

Thank you all!

Pete & Geoff gave us a First class service two pleasant and helpful young men . Thank you

Extremely efficient and friendly

This hilarious delivery duo were absolutely fantastic. Had my sofa and coffee table apart and back together to get it to fit into the apartment. Pleasure to deal with!

Pete and Geoff delivered my sofa's built them and were very helpful and profesional through out. Thank you very much

It was really easy to order online and delivery was very quick. We went to collect the table but wouldn't fit in our vehicle. The Manager in the warehouse (Greg)was very helpful and arranged for it to be delivered the following week. The 2 delivery guys Geoff and Pete were very informative with delivery time and very professional when they arrived.

Good communication, nice delivery and assembly service! Quick and easy. Thanks David and Robbie!

Easy to order. Nice furniture. Anton and Matt delivered and they were great. Respected my property and were careful when putting the set together. Quick and efficient. Great service. Thanks.

I would like to thank Pete and Geoff from Furniture Village for the excellent service they provided. They were both friendly, professional and courteous throughout the delivery of my dinning set, making the whole experience smooth and stress free. I appreciated that they took their shoes off before coming into my home without being asked, which showed great respect and consideration for my property. They are both a real credit to Furniture Village - thank you.

Kyle and Sean were absolute ace they were polite and respectful they worked fast putting the chairs together and tidied away no mess was left BRILLIANT thank you

Lovely service received from store to delivery. Andy was very helpful in store when I placed my order. Very happy with my sofa, it's beautiful and comfortable. The delivery from Rob and David was fab. Great delivery slot, friendly and helpful. They unwrapped the sofa, put it together and took away all the rubbish. Thank you!!