I am specifically reviewing the delivery service/team as I was very impressed by them, the communication, and Luke and Rich who physically delivered by dining furniture were fantastic. They unpacked... Leggi di più
Sede
Cambia sedeWest Quay Retail Park, Harbour Parade, SO15 1BA Southampton, England, GB
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Both Mac & Scott were absolutely brilliant really friendly chaps, phoned me half an hour before they arrived. They made sure my floors were covered before offloading the sofa. I am thrilled with my n... Leggi di più
We bought a lovely sofa from Furniture village in Southampton the staff were helpful and gave us time to discuss our needs. The sofa is fantastic, and the delivery to the isle of Wight was faultless,... Leggi di più
Luke and Rich gave us a great service. Second floor flat and nothing was too much trouble. Furniture unpack and assembled. Guys were very friendly and professional,made the whole experience with furni... Leggi di più
Dettagli dell'azienda
Informazioni di contatto
West Quay Retail Park, Harbour Parade, SO15 1BA, Southampton, England, Regno Unito
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Excellent service
Delivery drivers called to let me know when arriving. Very polite and friendly in a professional manner. Took care and very considerate, laid down mat to protect floors. Nice to see people smiling too.
My sofas arrived on the day informed…
My sofas arrived on the day informed and exactly on time. I know because I was so excited I couldn’t take my eyes off the clock. They were very friendly, polite and very efficient. No mess, no damage and I was surprised how quickly they put the furniture together. They even showed me just in case I ever have to move out for redecorating. Furniture was installed just where I wanted it.
Excellent service all round.
Delivery and completion carried out…
Delivery and completion carried out bystaff today exemplary. Took good care of walls etc and left no rubbish. Very polite and made sure all was ok before leaving.
Delivery time estimated 11/59-2/59 received my goods before noon excellent service . I will comment however that I received a text at 11/47 saying my delivery was going to be 11/45 - 12 considering I was 5 min away but had to get my elderly father in the car quick the notification needed to be the full half hour as stated would be appreciated apart from that all good .
From the moment of purchase
From the moment of purchase, with a very helpful salesman. To the very efficient delivery and installment of the sofa.
I have been impressed with the whole experience, and would happily recommend furniture Village to friends.
Great efficient delivery
Great efficient delivery - friendly service
The delivery drivers were excellent…
The delivery drivers were excellent very careful with my order and very considerate when placing the pieces in the correct place. All packaging taken away ^****
Delivery of two-drawer cabinet.
The 2 delivery guys were polite and phoned ahead to let me know they were nearby. They placed the item in situ as requested. Respectful of property.
The guys arrived on time
The guys arrived on time, were polite and respectful of our property. They quickly exchanged the faulty goods for new and left everything tidy.
Assembled the table with the minimum of…
Assembled the table with the minimum of fuss. Very pleasant and organised
Very quick and very professional…
Very quick and very professional service.
From store to delivery
The two delivery guys are a credit to your company , they took care in both exchange and delivery, respected my property,they completed the job with a great attitude,friendly service,on one of the hottest days for a while,as for sales staff they too ensured are issues were rectified and showed great customer service ensuring our needs were met
Very nice and helpful father and son duo
Very nice and helpful father and son, would recommend to my friends
Another great purchasing experience
Fantastic company we have purchased may items over 20 years with them.Matt at Southampton was great to deal with.
The delivery guys ( Marcus and I didn't catch the other guys name) sorry..were brilliant! Tracking your order was brilliant too.Assembling the table and chairs and taking great care.
Another great experience with Furniture Village
Collection quick and efficient
Collection quick and efficient. Accepted mattress back in clean condition no issues noted. Now just need my refund.
Great service
Great service. They were friendly, got our sofa in and up quickly and took care in the house when bringing it in.
Couldn’t have been any better
Delivery drivers who were helpful and friendly. The perfect delivery experience
Just taken delivery of our 2 & 3 seater…
Just taken delivery of our 2 & 3 seater sofas. Was kept upto date with arrival time of Brendon and Joe who arrived promptly as planned. They were very professional friendly and worked quickly. Excellent service.
Excellent Delivery Service.
Good and acurate communication ref. Delivery timing.
Pleasant and efficient installation.
Thank you very much.
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