Furniture Village - Farnborough Recensioni 

1796
TrustScore 5 su 5

4,8

Solartron Retail Park, Solartron Road, GU14 7QJ Farnborough, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I vist the store on a regular basis, the staff are really help ful,attentive ,I am in the process of moving to a new bunglow ,definitely will be using the Peterborough branch . Haylee is extremely... Leggi di più

Valutata 5 stelle su 5

Boroka was very friendly, helpful and accommodating. There was a good choice and we bought 4 Augusta dining chairs in clay fabric which we are sure will go perfectly with our existing table. We also... Leggi di più

Valutata 5 stelle su 5

Ernest was very patient with us as we went in and out of the shop on 3/4 different occasions. When we finally went in to buy our new sofas Ernest was off due to his wife having a new baby but we were... Leggi di più

Valutata 5 stelle su 5

Furniture Village is always our first go to for furniture. Great choice of products at fantastic quality. The customer service is outstanding and the sales advisors are knowledgeable without being p... Leggi di più


Dettagli dell'azienda


Informazioni di contatto

  • Solartron Retail Park, Solartron Road, GU14 7QJ, Farnborough, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,8

Tutte le recensioni

(1796)

65.458 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

New Mattress purchased.

We went to buy a new mattress, the selection was great, the staff were very helpful and demonstrated great knowledge of the products.

Special thanks to Chris and Mark at Farnborough, looking forward to a great night's sleep.

14 marzo 2026
Valutata 1 stelle su 5

No spares!

Purchased some Earth chairs from FV some years ago. Unfortunately the covers of both chairs have started to peel. Structurally the chairs are sound, but FV don't sell replacement covers. They could only offer to sell two new chairs at not much of a discount. Be careful if you expect to be able to keep their furniture for any reasonable length of time!

9 marzo 2026
Non scritta su invito
Logo di Furniture Village - Farnborough

Risposta di Furniture Village - Farnborough

Good Afternoon,

We appreciate your feedback. We're sorry the Earth chair covers are peeling after some years, and that replacement covers aren't available. We'll review our product options. Please provide a copy of your review, your order number, full name and billing address to myexperience@furniturevillage.co.uk.

Kind regards,
Shanice

Valutata 1 stelle su 5

I called Furniture Village regarding an…

I called Furniture Village regarding an issue with a new sofa. It doesn't appear to have been set up correctly. Mariyah requested that I sent photos, along with answers to questions she provided, yet, after a week, I have received no response.

Update: A technician came out to look at the sofa on 17 March. Castelan got in touch on 24 April to say that the part would be delivered on 6 July. I emailed them straight back and asked for a replacement sofa instead (just in case there were further issues or delays). They placed the order on 11 May!

9 marzo 2026
Non scritta su invito
Logo di Furniture Village - Farnborough

Risposta di Furniture Village - Farnborough

Good Afternoon,

We appreciate you bringing this to our attention. We're sorry to hear that you haven't received a response after sending the requested information. We will investigate this issue to improve our service. Please provide a copy of your review, your order number, full name and billing address to myexperience@furniturevillage.co.uk.

Kind regards,
Shanice

Valutata 5 stelle su 5

Worthwhile visit.

Derek was really helpful, showed us all of our options based on some very specific requirements.
He explained all the details of our purchase very clearly and was a joy to deal with.
Great service.

8 marzo 2026
Valutata 5 stelle su 5

Helpful and informative

The salesman we dealt with, Derek, was knowledgeable, informative, and helpful without being too pushy.

FV also happened to have the sofa that best met our requirements.

6 marzo 2026
Valutata 5 stelle su 5

Staff are friendly and welcoming

Staff are friendly and welcoming, with pleasant atmosphere Syan was amazing with her role she knows to deal with customers in a calm, friendly and caring way, good communication skill. Though customer are there only to observe and check the product Syan has a great personality to change our views and will influence to buy the products, keep up the good work!!!!

6 marzo 2026
Valutata 5 stelle su 5

Very helpful staff

Very helpful staff. We didn't feel pushed into making a decision. Everything was explained to us very carefully. All aspects of the order were shown to us as the process was going through.
Excellent service from both Boroka and Hakan

5 marzo 2026
Valutata 5 stelle su 5

Sofa hunting

Shop assistant asked what we were looking for. Guided us to appropriate area and left us to browse until we needed help. He was obliging approachable and knowledgeable without being pushy

28 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Than you Chris Duncan at Furniture Village

Just wanted to mention Chris Duncan at the Farnborough branch for patiently showing us numerous dining tables and sideboards. He was extremely thorough and helpful. We did go with a Furniture Village sideboard after much looking and this was down to his help.

27 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

We purchased a large framed cherry tree picture

We purchased a large framed cherry tree picture.
Our sales consultant was Hakan.
He was the same sales consultant that sold us a 3 seater sofa, snuggle chair and foot stool a month ago.
Hakan is friendly professional and has warmth towards his customers. He chatted freely with us and showed genuine interest in getting to know us. I would highly recommend Furniture Store Farnborough. The manager is always open to a bit of discount if you ask nicely too!

28 febbraio 2026

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