We were made to feel very welcome the moment we walked in to the store but we did not feel pressured. Every member of staff that we saw acknowledged us and checked if we needed any assistance. Andr... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Salesman was very helpful, without being pushy, which is good. Very good range of dining furniture. Were able to view at our leisure, although salesman was on hand if required. We are looking forward... Leggi di più
We needed a new king size bed and our choice was to return to Furniture Village as we purchased dining room furniture from them two years ago. On that occasion we were given a very professional and f... Leggi di più
Customer service was very good, Sian was not pushy and gave us time to make an informed decision. Considering Sian is relatively new to furniture sales her product knowledge was good and what she di... Leggi di più
Dettagli dell'azienda
Informazioni di contatto
London Road, County Oak Retail Park, RH11 7XN, Crawley, England, Regno Unito
- 01293 699 600
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Le persone hanno visualizzato anche
Good selection of beds and assistant…
Good selection of beds and assistant Sian was very knowledgeable and helpful 🙂
John you sale man was…
John you sale man was great,knowledgeable helpful and frendly, thank you for making our purchases easy
Potrebbe usare l'IA per rispondereMostra di più
Avoid this shop like the plague
Avoid this shop like the plague. Awful products, awful service. 6 month old sofa is lopsided and deformed after minimal use (2 pensioners who are away most of the time). Never in my life have I had such an awful sofa, even my secondhand ones stood up better than this one. Check out the fb site have you had bad service or goods from FV have your say. You will see how bad their products are.

Risposta di Furniture Village - Crawley
The staff here are amazing
The staff here are amazing , a a big thank you to Adam wright , from the first time we came into store , he was friendly , helpful and has amazing customer service.
Great service and very knowledgeable staff
We were made to feel very welcome the moment we walked in to the store but we did not feel pressured.
Every member of staff that we saw acknowledged us and checked if we needed any assistance.
Andrew that served us was amazing, he was very helpful and very knowledgeable answering all of our questions.
Thanks for great service.
Delivery was great driver & mate very…
Delivery was great driver & mate very professional. Admin staff not so good still awaiting a response to my query which I raised via your website. Shame as I came back to Furniture Village due to brilliant service.
Very helpful and understanding
Very helpful and understanding, nothing is too much trouble
vely and she really…
Semone was so lovely and she really explained the leather sofas and good choices we came away feeling we chose right with her help!!! Lovely lady
The staff were very good
The staff were very good, I did find it odd the yellow sticker on the settee said delivered in seven days but when we ordered it we were told three to five weeks plus it wasn’t really the ticket price because delivery is £150 on top.
Customer service was very good
Customer service was very good, Sian was not pushy and gave us time to make an informed decision.
Considering Sian is relatively new to furniture sales her product knowledge was good and what she didn't know she found out.
Helpful
Helpful, friendly staff who let us choose our suite, but provided support when asked.
Checking on line made the choosing much easier.
Another great purchase from the store.
Excellent
Very good experience-was offered tea and coffee and left to browse without any pressure to buy. When we did decided to purchase a sofa, Andrew was great. Very attentive and informative-thorough with the paperwork ensuring he answered all our questions. He was very professional and knowledgeable.
Highly recommend a visit if your looking to buy something without feeling under pressure
Thank You Andrew
Good friendly service
Good friendly service. Didn’t feel pressured and helpful staff member.
Salesman was very helpful
Salesman was very helpful, without being pushy, which is good. Very good range of dining furniture. Were able to view at our leisure, although salesman was on hand if required. We are looking forward to getting our dining chairs in 7 to 10 days.
We were looking for lounge seating and…
We were looking for lounge seating and found a good range of quality items on display. This enabled us to decide on the most appropriate choice for our needs. Your representative, Sian Lewis, was most helpful in answering our queries and providing guidance when needed.
Very knowledgeable staff member-Matthew…
Very knowledgeable staff member-Matthew Seymour helped us choose our sofa and table and chairs
He answered all our questions and made the whole experience stress free !
Very helpful
We were helped by a delightful lady Izabela Phillip. We were very unsure what size divan we wanted, she helped with measurements ans also made a call on our behalf.
Eileen
The salesman was very patient did not rush me at all could answer all my questions was really very helpful. I went to the store near Crawley but cannot remember the salesman’s name he was a middle aged man altogether a really good experience ended up with me buying a sofa.
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