Furniture Village - Crawley Recensioni 

1558
TrustScore 4.5 su 5

4,6

London Road, County Oak Retail Park, RH11 7XN Crawley, England, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

We were made to feel very welcome the moment we walked in to the store but we did not feel pressured. Every member of staff that we saw acknowledged us and checked if we needed any assistance. Andr... Leggi di più

Valutata 5 stelle su 5

Salesman was very helpful, without being pushy, which is good. Very good range of dining furniture. Were able to view at our leisure, although salesman was on hand if required. We are looking forward... Leggi di più

Valutata 5 stelle su 5

We needed a new king size bed and our choice was to return to Furniture Village as we purchased dining room furniture from them two years ago. On that occasion we were given a very professional and f... Leggi di più

Valutata 5 stelle su 5

Customer service was very good, Sian was not pushy and gave us time to make an informed decision. Considering Sian is relatively new to furniture sales her product knowledge was good and what she di... Leggi di più


Dettagli dell'azienda


Informazioni di contatto

  • London Road, County Oak Retail Park, RH11 7XN, Crawley, England, Regno Unito

  • 01293 699 600

4,6

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(1558)

65.009 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Avoid this shop like the plague

Avoid this shop like the plague. Awful products, awful service. 6 month old sofa is lopsided and deformed after minimal use (2 pensioners who are away most of the time). Never in my life have I had such an awful sofa, even my secondhand ones stood up better than this one. Check out the fb site have you had bad service or goods from FV have your say. You will see how bad their products are.

17 settembre 2025
Non scritta su invito
Logo di Furniture Village - Crawley

Risposta di Furniture Village - Crawley

Good morning, I am sorry to hear about your experience and the issues with your sofa. To enable us to investigate this for you, please email your order number, address and phone number linked to your order to myexperience@furniturevillage.co.uk.Kind regards,
Gabriel

Valutata 5 stelle su 5

Great service and very knowledgeable staff

We were made to feel very welcome the moment we walked in to the store but we did not feel pressured.
Every member of staff that we saw acknowledged us and checked if we needed any assistance.
Andrew that served us was amazing, he was very helpful and very knowledgeable answering all of our questions.
Thanks for great service.

6 settembre 2026
Non scritta su invito
Valutata 4 stelle su 5

The staff were very good

The staff were very good, I did find it odd the yellow sticker on the settee said delivered in seven days but when we ordered it we were told three to five weeks plus it wasn’t really the ticket price because delivery is £150 on top.

28 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Customer service was very good

Customer service was very good, Sian was not pushy and gave us time to make an informed decision.
Considering Sian is relatively new to furniture sales her product knowledge was good and what she didn't know she found out.

27 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Helpful

Helpful, friendly staff who let us choose our suite, but provided support when asked.
Checking on line made the choosing much easier.
Another great purchase from the store.

30 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent

Very good experience-was offered tea and coffee and left to browse without any pressure to buy. When we did decided to purchase a sofa, Andrew was great. Very attentive and informative-thorough with the paperwork ensuring he answered all our questions. He was very professional and knowledgeable.
Highly recommend a visit if your looking to buy something without feeling under pressure
Thank You Andrew

26 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Salesman was very helpful

Salesman was very helpful, without being pushy, which is good. Very good range of dining furniture. Were able to view at our leisure, although salesman was on hand if required. We are looking forward to getting our dining chairs in 7 to 10 days.

24 agosto 2026
Valutata 5 stelle su 5

We were looking for lounge seating and…

We were looking for lounge seating and found a good range of quality items on display. This enabled us to decide on the most appropriate choice for our needs. Your representative, Sian Lewis, was most helpful in answering our queries and providing guidance when needed.

22 agosto 2026
Valutata 5 stelle su 5

Very helpful

We were helped by a delightful lady Izabela Phillip. We were very unsure what size divan we wanted, she helped with measurements ans also made a call on our behalf.

18 agosto 2026
Valutata 5 stelle su 5

Eileen

The salesman was very patient did not rush me at all could answer all my questions was really very helpful. I went to the store near Crawley but cannot remember the salesman’s name he was a middle aged man altogether a really good experience ended up with me buying a sofa.

19 agosto 2026
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più