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Scopri cosa dicono le persone

Valutata 2 stelle su 5

Does anyone ever reply to the ads or turn up when collecting? There are registered charities who upcycle & collect in most boroughs. Got to be better than sitting around waiting for endless n... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Review: bad and persistent time wasters, staff controlling post and telling you to not post again for five days. I never give junk, always fairly expensive items I'm replacing with their original boxe... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Good idea ruined by time wasters Posted all my white goods as moving to place with fitted goods received a message at 3am saying I'll have it if you deliver. Things went downhill from there people wer... Leggi di più

Valutata 3 stelle su 5

Absolutely perplexed by so many "timewasting" reviews on here. Only because I've tried several times to get Offers from freecyclers - I've sent messages online as well as email - but I never seem to... Leggi di più

Dettagli dell'azienda

  1. Associazione o organizzazione

Informazioni fornite da varie fonti esterne

A nonprofit and globally local re-gifting and re-use network, each group is moderated by a local volunteer who keeps things flowing along. It's like a cyber curbside, or a family-friendly and scam-free Craigslist for free stuff, keeping good stuff out of landfills to the tune of 32,000 items a day in over 5,000 local groups. Find your local group on Freecycle.org and let the re-use and de-cluttering begin!


Informazioni di contatto

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TrustScore 2 su 5

254 recensioni

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Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 66% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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Tutte le recensioni

(254)

8 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Why Did We Wait So Long??

I registered years ago but never used it. We tend to put stuff on the Magic Curb outside our house. But some items are just a bit esoteric or too nice. My husband and I have recently used Free Cycle and we are thrilled! We leave items on our front steps in boxes or plastic bags. When I get a contact I also attach a JPEG of our house to make it easier for them. I only wish I had used Free Cycle years ago!

1 settembre 2020
Non scritta su invito
Valutata 2 stelle su 5

Couldn’t even get in.

Gave up on Freecycle after numerous attempts to log in to my existing account, or to open a new one. The website is not remotely user friendly, although I suppose some people think that’s a virtue. I’m sure somebody would design them a decent one at little if any cost for such a good cause, but no, that’s not their way.

26 agosto 2020
Non scritta su invito
Valutata 1 stelle su 5

Ignored by the moderator?

We had a lot of success with Freecycle a few years ago and decided to advertise an item this weekend. We waited for the moderator in the Bracknell area to approve the post, watched items with later code numbers come and go on the web site, but still no response from the moderator. Our offered post then disappeared without any communication or suggested reason.
We've deleted out account.

23 agosto 2020
Non scritta su invito
Valutata 1 stelle su 5

Poor first experience

Poor first experience. Listed three items nearly 4 days ago and still waiting for approval. The help pages say it should take a few hours, but up to 24hrs. Contacted the moderator with no response. It's like a ghost town. Plus the site is something out of the 90s.

Thanks for the reply, this is for the Stoke-on-Trent group.

6 agosto 2020
Non scritta su invito
Logo di Freecycle

Risposta di Freecycle

Hey Martin, Which group is this? City, Country. We'll have a look. Each local group is moderated by a local volunteer and we encourage volunteers to leave posting open so that there is no lag, but some local groups get more spam so mods do mod the posts. It should be a matter of hours or less, certainly not days. This means we need to follow up and see what happened. And, yes, re the site design: pretty antiquated to be sure. We are a charity so our site overhauls aren't as often as for-profit sites. HOWEVER, look for an awesome new site before year end! :-) Best regards, Deron Beal, Executive Director, The Freecycle Network.

PS: THanks for the additional info: we have a volunteer Group Outreach team that will check in on the local volunteer moderator to see if they are MIA...

Valutata 2 stelle su 5

Timewaster Central here

Timewaster Central here. Love the concept but really fed up after a weekend of no-shows, making arrangements. Very tempted to landfill now. Agree Freegle should have some sort of reporting/rating system as it is very off-putting.

27 luglio 2020
Non scritta su invito
Valutata 2 stelle su 5

Sick of no follow through of offers

I post offers and I've had some good experiences..people respond and follow through with picking item up. Too many times, though, I get email responses..saying they are really interested, and leave me their cell/phone # for me to call. I call them, don't answer, so I leave a vms with my phone #. I also email them with the info. Then....I never hear from them!...or I go back and forth with communication with interested party...then they back out or don't respond. It's a total waste of time, and very rude. If people aren't that serious, please don't waste the time of the person offering the item. Don't respond. Thanks for the venting.

5 luglio 2020
Non scritta su invito
Valutata 3 stelle su 5

Disappointing experience

Disappointing experience but I fully appreciate that this is due to other site users as opposed to the site itself. Advertised a single bed. Virtually brand new. Offered for free as I like the concept of reducing land fill / passing things on to others who might be facing a hard time. 5 responses in first day all asking about availability and saying can pick it up immediately. I give out personal details. No response then. Time wasting and frustrating. Put on Gumtree. Gone first time. I like the concept. Just not the reality.

3 luglio 2020
Non scritta su invito
Valutata 3 stelle su 5

Absolutely perplexed by so many…

Absolutely perplexed by so many "timewasting" reviews on here. Only because I've tried several times to get Offers from freecyclers - I've sent messages online as well as email - but I never seem to be successful! Never seem to get any responses. Would love to know where I'm going wrong here. Can't help for want of trying to take people's stuff off their hands!

28 giugno 2020
Non scritta su invito
Valutata 2 stelle su 5

My listing keeps getting deleted for no…

My listing keeps getting deleted for no apparent reason, and emailing the moderator (3 times) has met with no response. Something is not quite working over there!

18 giugno 2020
Non scritta su invito
Logo di Freecycle

Risposta di Freecycle

Hi,
Some groups, particularly in the UK, have been on lockdown and only allow essential items to be posted. These groups are now opening back up and gradually allowing posts again. If you are still having issues, please email help at freecycle.org. Thanks, Deron

Valutata 5 stelle su 5

Great concept

I've used freecycle for years, getting items for myself and my daughter when she moved into her first home and needed everything.
I've also rehomed lots of unwanted items myself and normally the recipient is very grateful.
Fantastic idea!!
Unfortunately this last couple of weeks I have been unable to access the site, I just keep getting "Freecycle is not responding" message.
Is there something wrong with the site at the moment?
Thank you for the help I can now access the site.

16 giugno 2020
Non scritta su invito
Logo di Freecycle

Risposta di Freecycle

Thanks for your review! (and for the great story!). We're not getting issues registered at help at freecycle.org so I tend to think it may be a specific issue. Are you sure you are visiting freecycle.org (not freecycle.com or .net which are "fake/ad" sites)? If you clear out your cache and are on the right page... then write help@freecycle.org and our volunteer team will help you out! Stay safe and stay well, Deron

Valutata 1 stelle su 5

As of April 6,2020 I told you to stop…

As of April 6,2020 I told you to stop sending me e-mails, I am now going to the better business bureau because you refuse to stop. I never signed up for this and do not want it. You are using my e-mail without my consent for distribution of your products and I do not want them.
April 20th, 2020!!!
Your response is for me to send you my login to remove me, how can I send you a login I don't have because I never signed up for it. That is pretty pathetic. I am now reporting you to the BBB

19 aprile 2020
Non scritta su invito
Logo di Freecycle

Risposta di Freecycle

Simply send your freecycle.org login email address to privacy@Freecycle.Org and ask them to remove your data. Glad to oblige.

Deron

Valutata 2 stelle su 5

Not worth the timewasters

Note: this is about the user experience not the organisation itself or the ethos. The idea is one which when it works well for others is a good and meaningful way to help with consumer waste.

I’ve only used Freecycle to offer one good condition, working item and unfortunately that experience was enough to put me off for good.

I had two enquiries: one who passed my address onto a ‘friend’ without asking if it was okay to do that. They only told me when I emailed saying as they hadn’t collected the item I would give it to someone else. This made me very uncomfortable and I informed the moderators but have not as yet had a response. The second person did exchange mobile numbers but still didn’t show up. When I did message they seemed to be wanting me to bring the item to them, rather than collect it. I politely declined.

I can’t leave stuff outside for collection, there’s no porch and it fronts onto a pavement, so it would be stolen or soaked in rain. I don’t have the money to constantly phone or text people chasing them up for something I’m trying to pass on rather than just chuck away! I’m going to look at local small charity groups in future who might actually feel pleased to have useful items they don’t have to pay for.

15 febbraio 2020
Non scritta su invito
Logo di Freecycle

Risposta di Freecycle

Thanks for your review. Yes, all gifting experiences are not equal -- sorry it didn't work out so well for you. We generally say if one can sell an item, we encourage them to do so, or if one believes a thrift store can sell it, then by all means, give it to them (but realize that 2/3rds of all items gifted to thrift shops have to be thrown away so really think about it first). Freecycle.org seeks to fill the gap between having monetary value and *useful* value and finding a direct new home for an item is a sure way to keep an item in use. The Freecycle Network is a globally local charitable nonprofit run by local volunteers in each community where there is a group. Sincerely, Deron Beal, Executive Director, The Freecycle Network

Valutata 5 stelle su 5

Fabulous concept which I fully support

Surprised to see so many bad reviews. I have used free cycle in oxford to give away good appliances still working, curtains, items of furniture, Crockery/ kitchenware. Perhaps I’ve been lucky - I’m not giving away utter crap and I’m delighted it all goes to a good home. I’ve Even met some of the people I’ve freecycled too. I’ve had moments of realising that there are some on this site that I’d rather didn’t take advantage of this but by and large I’ve been thoroughly satisfied and promoted this site widely with many of my friends. It’s a great concept and I fully support it.

10 febbraio 2020
Non scritta su invito
Logo di Freecycle

Risposta di Freecycle

Thanks for your local community building, Lucy! "Changing the world one gift at a time..." :-) Deron

Valutata 2 stelle su 5

Time wasters paradise

Time wasters paradise. No way of reporting them and excluding them. Having held items for someone who said they wanted them, they changed their minds, I’m out of time, items will be broken up and sent to landfill. Great idea but flawed by relying on people being genuine, which most are, but the few spoil it, and being an unregulated platform it attracts time wasters.

23 gennaio 2020
Non scritta su invito
Valutata 1 stelle su 5

Why does Freecycle see to attached…

Why does Freecycle seem to attract these people who like to waste your time and say YEAH I want it and can I come round after 4:00o/c when they have no intention of doing it and wont give you a MOBILE PHONE NUMBER to see if they are real.. Seems they like to cause you inconvenience for the sake of having a small brain,,,,
Is it some type of new brain disease .?

If you use Freecycle... First this to do if you get a response is to say --Yes... sure... that fine,,,,What's your mobile number so I can text you the address, If you get no answer then they made up a number...SO ,,,No Mobile number then good bye...

16 dicembre 2019
Non scritta su invito
Logo di Freecycle

Risposta di Freecycle

Well, free is free so the commitment level is low up front. But, actually your comment/advice is solid: I *always* ask for a phone number so that I may "call and give directions" but also/mostly so that the recipient also has some skin in the game. They know if they don't show up etc that they'll be getting another call. It's just good common sense. Thanks for pointing that out. Sincerely, Deron

Valutata 5 stelle su 5

Freecycle is BRILLIANT

The concept of Freecycle is to prevent unwanted things going in Landfill.

So instread of a trip to your recycling centre you put up a free ad and choose from a number of people that express an interest.

Each group has suggestions and warnings.

Now whilst there are people who put up stuff that is not possible to use (like a smelly mattress) and there may be the the odd person who does not turn up, overall FREECYCLE IS BRILLIANT.

I have managed to completely replace almost all my houshold possessions and given mine away.

I got an LCD TV and gave my neighbour mine.
I got a superb fridge freezer, a washer drier, full lenth curtains, £400 glass shower panel (unused), £2500 wardrobe, a second TV for the bedroom, 2x £3000 electric recline leather sofas (gave one to my neighbour), Juicer, Expresso Machine, Bread maker, Slow cooker, Microwave, Ikea Bookshelf, Ikea white Glass computer stand, selection of energy efficient light bulbs, and a plethora of other things.

It is not all about getting free stuff, I give stuff away too and even deliver it if local. I also get large items such as fridges and decent beds for my local church who give them to the recently housed homeless or those in need.

Freecycle has even got me into recycling I take apart Laptops and PC's recycling the parts and giving them away working. I also get vacuum cleaners which often just need a deep clean or refurb to get them working again so they can be given away free.

The most common thing advertised is moving boxes, people then put them back on freecycle when they have moved.

Baby clothes and pushchairs are also common.

Freecycle is run by volunteers mostly, you can donate to support it.

Personally I think it is brilliant, it is disappointing to see negative review by entitled people who think they deserve some high level service. Honestly it is a not for profit, you obviously take precautions, you can leave stuff on your door step at an agreed time so there is no invonvenience.

A friend of mine uses freecycle to deal with their shopping obession which turned into an ebay obsession, now they just get stuff for free and avoid the debt they got into.

I get the Freecycle daily updates, I do not need much now but I keep an eye out for friends and neighbours. People give away amazing things than have lots of life left in them

One company gives away a van load of pallets delivered free for projects or firewood even.

This review is also to say thank you to all the people that use freecycle, either giving ot receiving.

12 dicembre 2019
Non scritta su invito
Logo di Freecycle

Risposta di Freecycle

Thanks for the review, JP! Come this spring keep an eye out for a site relaunch which will include a new bit: Friends Circles. You'll be able to create your own group, say of friends, or members of your church, or neighbors within which you may also share items. And, with Friends Circles one may also lend items: say a neighborhood tool group, or a book club, or parents sharing kids stuff, etc. Should be fun to see how creative people get with this new option... Best regards, Deron Beal

Valutata 2 stelle su 5

Needs a Mod & Member rating system

I've been a member since 2012, and I'm a member of 7 local groups: I travel around the county for work, so it makes sense to cover each city I travel to regularly. Most mods have imposed unnecessary and irritating rules, making them appear like dictators rather than mods. And one group has 7, that's SEVEN, administrative messages that they expect new users to read when the sign up. The basic Freecycle FAQ is sufficient, and the Mod Bible actually says that 'less moderation' is better, and to not be a dictator! But I guess a lot of mods don't care, and instead prefer to run the groups they moderate like their own personal Kingdoms. I think a basic 5 star Mod & Member rating system would be very handy, and it's been suggested for many years. Low rated Mods could be replaced, and people could determine who to interact with based on rating, in order to better avoid hostile or sketchy givers or takers.

22 novembre 2019
Non scritta su invito

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