Freegle Recensioni 

166
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TrustScore 3 su 5

2,8

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Valutata 1 stelle su 5

Have used the site for many years and tolerated all the time wasters and entitled replies you often get. Now just because someone didn't get an item off me, they saw fit to call me a vile "c..t".... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Freegle is a brilliant way of not only de-cluttering but, as importantly, giving items a second chance and helping others. You would be amazed what other people consider useful. I hate throwing th... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Shame I can't rate Freegle higher than 5 stars. So far I've only given stuff away but I'm so glad it's all gone to good homes & will be used rather than sitting in my cupboards, wardrobes & garage. S... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Brilliant service for putting together people who have with people who want. Instead of binning stuff you don't want, or buying stuff you do, try looking here. It's wonderful to know that your castoff... Leggi di più

L'azienda ha risposto

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Give and get stuff for free - don't throw it away, give it away


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2,8

Nella media

TrustScore 3 su 5

166 recensioni

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2,8

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7 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Moderator should be ashamed

Have used the site for many years and tolerated all the time wasters and entitled replies you often get. Now just because someone didn't get an item off me, they saw fit to call me a vile "c..t". When reported Wolverhampton mod's also decided to defend him and leave his account active. They even went to great lengths to try and explain on his behalf he didn't intend the comment. That says a lot about the people also running this site. Thats the kind of world we now live in. I'm sure they'll come up with some fabrication and excuse below, but suggest you stay well away from this organisation.

Edit: In response to you below, thats correct its a different user id. But if you contact the Mods, they will update you. They seem to find this more acceptable than me, but imagine if you were trying to help people and they decided to call you a "c..t" how happy would you be?

2nd Edit: I have removed the names as requested, but the rest is nonsense and not a reflection of what was sent or meant.

16 ottobre 2026
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Risposta di Freegle

Hi Copernicus
We certainly do not tolerate this kind of behaviour and language from any of our members. At the moment we cannot trace any conversations between yourself and the Wolverhampton Freegle group moderators - but maybe you use a different username on the group.
We really want to look into this matter and so ask you please to send the details of your group membership and the name of the other member to support@ilovefreegle.org.

Update:

We have now managed to identify the messages concerned. In fact he did not use the term “vile c**t” at any time but did use an abbreviation with many meanings but one that some use instead of the offensive word. We can confirm that a note was placed on his account re this incident and the moderators sent a robust warning email to him. It was decided not to ban him because he has also been a Freegle member for many years with no previous complaint against him.

He has since replied to us that this was a typing error – he meant to write “kmt”, an abbreviation for a Caribbean expression to convey his disappointment that the transaction broke down on this occasion. We have advised him that it is probably best not to use abbreviations in future, especially those that can be misinterpreted.

In conclusion, we are sorry that you have had this upsetting experience but hope that you will continue to be a valued member of Freegle. In view of the misunderstanding, it would be appreciated if you would amend your Review and also delete the names of your local moderators, who have no opportunity to hide behind anonymised names and who have done their best to deal with this situation.

Valutata 1 stelle su 5

Awful awful awful....

Awful awful awful..... People ask for stuff then don't reply, mess you about with pick up times 4 people who can't decide on a time today and yesterday,(about my peice of furniture) and want to do it when it suits them! Never again it's pointless, easier chopping it up and giving it away as firewood bundles.. Oh wait. No one will turn up to collect. And it's full. Of crap nobody even wants like second hand pottys, but the wanteds are full of things lots of ppl want!

15 settembre 2026
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Risposta di Freegle

Hi Robbie,

We are sorry you have had such a disappointing experience in trying to rehome your piece of furniture.

Unfortunately all free sites experience this kind of behaviour to some degree. People see something advertised and think I'd like that; then they realise they have no way to transport it unless they can hire a man with a van - and these are not always readily available or they measure up and realise they don't have room for it anyway.

So we are sorry but hope you won't give up on Freegle. Lots of stuff is being rehomed and saved from going into landfill, which is what we are all about.

Valutata 5 stelle su 5

Great way to rehome my unused items

Great way to rehome my unused items. It's a simple system with a simple mission, and it seems to be mainly run by volunteers, which is extraordinary in these days of big tech dominating everything.

I'm surprised at the critical reviews here, I have had the occasional person not responding, but that's life and there isn't a similar website out there that can make every person using it courteous and kind! But the vast majority of other members I've been in touch with, and the volunteers who have replied to queries on the odd occasion, have all been lovely people.

29 luglio 2026
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Risposta di Freegle

Thank you for taking the time to leave us such a lovey review Maisie. Yes we are all volunteers - and our main aim is to keep stuff out of landfill and back into reuse wherever possible. We are really pleased to have members such as yourself join us in this venture.

Valutata 5 stelle su 5

Good platform

I've been using Freegle since it started. I don't tend to take much stuff these days but when I started out, it helped me furnish my first rental house. I've given away kids toys, books, pet food, clothes, white goods, kitchen equipment, unwanted gifts and have met lots of great people. Sure, there are time wasters but that's just life.

Freegle is what you make it. The platform can't control who responds or who turns up on time. I have a fairly good system. If someone stops answering, I'll tell them I'm offering to the next person on the list and move on. I don't wait around. I also can't control what happens to my item after collection either so there's no point worrying if someone tries to sell it. If they do, then I'm not bothered. They're just trying to make a living, which is hard enough right now. Selling lots of small low value things actually takes a lot of energy and time and isn't going to make folk lots of cash.

For people concerned about the platform being used by scammers, the same principles for any buying and selling apply. Don't give out address until you're happy to hand over. Don't give out excess info like "I'm on holiday for a week so you can collect it after that" and be choosy over who you respond to.

Considering it's run by volunteers, the platform is pretty decent. The app seems to improve every year. It's a tiny bit clunky in places but nothing insurmountable. I'm not keen on the social aspect and don't see what including that function adds. But it's not that intrusive. I also like that it's pretty easy to control whether you receive email or not.

Well done Freegle 👏🏼

11 luglio 2026
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Risposta di Freegle

Thank you for taking the time to give us a review E Jay and for giving others some very good advice. We are still working on some improvements to the site and hope you continue to enjoy your freegling.

Valutata 3 stelle su 5

Not that it matters in the grand scheme…

Not that it matters in the grand scheme of things, but in the chat area, after I try to reply, there’s no send button, so I can’t. Maybe not properly compatible with Safari? The chat area generally tends to be people moaning about people not being poor enough to collect free stuff I’ve only given, and in my opinion the idea is to get rid of unwanted stuff without having to take it to landfill. It’s not a charity, so I don’t care if the person collecting is driving a Ferrari and selling for a profit. I don’t have to take it to the tip.

26 maggio 2026
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Risposta di Freegle

Hi Scott

Thanks for taking the time to write a review. Regarding the chat reply, you have to hit Enter key to send your message. Hope this works for you in future but let us know via your group moderators if you have a problem.

You are right, our aim is to keep stuff out of landfill and back into reuse, however that happens. Most people would prefer something went to someone who can't afford to buy new or even secondhand but anyone can ask for something they need or want at the time. We do ask though if they intend to sell it that they declare this to the other member giving the item.

Valutata 1 stelle su 5

Absolutely disgusting needless use of AI, total brainrot.

Your use of AI for generating wanted post thumbnails is absolutely disgusting - not only from a moral point of view, but also because the generated images are absolute brainrot. Bicycle with chain on front wheel and two saddles, one on the handlebars? what the hell?

Yeah - why use free public domain images, or ask a volunteer artist to draw you some clipart of most common things, when you can slap AI on it and call it a day? Disgusting, no shame, incompetent and morally questionable.

I don't want to be exposed to such brainrot material and your decision to include this is concerning.

After 6 years, I no longer want anything to do with you and I will be using the other "Free(re)cycling" website, instead.

1 gennaio 2026
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Risposta di Freegle

Hi Chris
There is evidence to support that adding pictures to posts does increase response from others. Photos are rarely added to Wanted posts. We did not want to use a stock image because that might show something that isn't really what the member wanted - most want something generic eg a bed, a sofa, some kitchen equipment etc. So we thought we would try AI generated drawings.

We are sorry you don't like them; a number of others have found them amusing. However we are willing to try something else. If you should know of an artist who would volunteer to draw some for us for free, then please let us know and we will give it a go.

Valutata 5 stelle su 5

Freegle is great for people…

Freegle is great for people giving/receiving legal items for free & no-strings-attached. The site appears to do it's best to protect it's members from weapons, drugs, nefarious items, etc.
Anyone trying to pass believed counterfeit or otherwise illegal items (for free or for sale) via such as Freegle, should be aware, that activity is illegal & they are liable to prosecution.
Regarding people not collecting items, I'd give them a thumbs-down (to warn other members - at least that's possible on Freegle, unlike some websites) &, in fairness to Freegle, they can't be held responsible for supposed collectors not turning up.
Just today, I had very pleasant communications with a someone kindly prepared to allow me to collect two listed items this-afternoon, with a generous collection time-window, one I will fit shortly & one I'll use tomorrow.
I've also gifted a number of items previously, pleased they're going to be used & not going to landfill.

28 dicembre 2025
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Risposta di Freegle

Thank you for your positive reply John and we are pleased to have you as a member of our reuse community.

Regarding your comments re counterfeit items (presumably you read the previous review!) - there is no selling on Freegle, everything has to be freely offered, and it is not illegal to pass these items on, as long as it is made clear that they are counterfeit/fake. So there is no question of our members being liable for prosecution for doing this. Many groups do not allow such items to be offered; all groups are autonomous and can choose whether they allow these or not.

Valutata 2 stelle su 5

Waste of time.

In my experience, Freegle is full of time wasters. People contact asking for things with no 'please' or 'thank you' - I just ignore them.
I have given/offered several items which I suspect the recipient may go on to sell.
Thats up to them, but on the whole I don't feel people are genuine; theyre usually rude and often don't reply when I offer the item to them.
Waste of time.

11 ottobre 2025
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Risposta di Freegle

Hi Freddie

I am sorry you have had a bad experience when using our site. Like other free sites, we do get our share of time wasters but the majority of our members are lovely and just want to see stuff reused rather than it go to landfill.

Perhaps we could ask you to notify your group moderators if any other member is rude to you as we ask everyone to deal with other members politely and help build a friendly community.

Thank you for taking the time to post a review and we do hope that your previous experience will not put you off using the site.

Valutata 1 stelle su 5

Newcastle site where the moderators…

Newcastle site where the moderators claim to have 20 000 members but only have 6 advertisements. Then get pissy and lecture you because you post a wanted add as they have nothing browse through. In other words they are liars. Bonny trying to tell me not to give people a phone number, it, s my phone and upto me, so wind your neck in.

21 luglio 2025
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Risposta di Freegle

Hi, I'm sorry you are unhappy with our site. I don't really understand what you mean by only having 6 advertisements though. Newcastle is quite a busy group and on a spot check just now I can see they have over 80 posts either requesting or offering items to other members.

As to telephone numbers, most groups do not allow these or addresses in posts as our website is open for anyone to read. You can give the details to anyone that replies to you of course, as you know they will be members. We took this action after some members had distressing experiences with unwanted telephone calls late at night or people turning up at their homes. We take the safety and security of our members very seriously.

Valutata 1 stelle su 5

I agree with some of the reviews on…

I agree with some of the reviews on here! Started using Freegle a few years ago - it was a great way to recycle unwanted items. Now my belief is it is used by some individual/group scammers/crooks - possibly a means of checking out where you live & then using your messages to know when you’re at home or not!
Of course you can “block” them but there’s nothing to stop them opening new/multiple accounts!

27 marzo 2025
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Risposta di Freegle

Hi Janice, I am really sorry you feel like this. We never give out people's addresses or other details, in fact we do not know them and only a very general area is shown on any post you make offering an item.

The only time anyone gets your address is when you give it when offering an item to them. We recommend not giving this until you have arranged an actual time and date for collection. This also tends to cut out the time-wasters we all suffer from occasionally.

If you have any information that there are people checking where you live and when you are at home for reasons other than for freegling items, please send this to our Support Team at support@ilovefreegle.org. We take the safety and security of our members very seriously.

Valutata 1 stelle su 5

Why I have quit Freegle.

I have quit Freegle after five years membership. I found its main business of exchanging unwanted goods very useful. However they have a secondary feature, called chitchat, a mini social media facility in which you are encouraged to introduce yourself and discuss relevant issues. This has become a place of endless recurring nasty arguments about the same petty subjects, and no one in charge tries to stop them. Worse, I received a tirade of abuse from a moderator who was assisted by someone, probably a friend of hers, who called me a bully and misogynist, and this all went unchallenged by anyone else. The way she addressed me still makes me angry. Of course I could just use the service without reading the chitchat, but but don't feel like doing that. But I'm sure they'll have their own ready answers, so I'm saying this for what it's worth. Thank you.

7 ottobre 2024
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Valutata 1 stelle su 5

Account closed for no reason

Have used Freegle for a long time, never actually taken anything from others but have given away around 100 items.

Just tried to log in again after a couple of months and they tell me my account has been deleted for no reason whatsoever. They said I withdrew some items last month which were actually from over 8 years ago! Their system is a complete mess, I won't be bothering to make another account after this.

8 settembre 2024
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Valutata 5 stelle su 5

Amazing site

9 luglio 2024
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Risposta di Freegle

Thank you Nico - great to have you as a member of our reuse organisation.

Valutata 5 stelle su 5

A real online community

I appreciate what Freegle does & stands for. I like that Freegle is a real online community, nationwide & led by core values & principles, with genuine democracy to decision-making.

23 giugno 2024
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Risposta di Freegle

Thank you for taking the time to write us a review JH. Pleased to have you as part of our community.

Valutata 1 stelle su 5

Awful moderators

Awful moderators.

I've had rude emails nitpicking about the content of my listings.

Everything from remarking my stuff is trash and disallowing it; to overreach of responsibility extending to health and safety precautions; to incorrectly assigning donation of wood as "illegal"; to getting unfairly banned for questioning them on their operations after pointing out there are no grounds for their actions based on their own policies.

After raising a complaint, Freegle shared me their list of prohibited items. When I referred them to my history of list of offered goods which had never met the criteria, they banned me for being "argumentative"

Jobsworths recruited as moderators. Tone of emails is condescending.

Hertford spitefully removed all my listings within seconds and suspended my account.

One of Hertford's moderators is an unpleasant, old battleaxe who, on one occasion, small-mindedly and abruptly rejected a post on the basis the title had too many characters in it!

One experience about wood involved having a post rejected on the basis it could not be confirmed whether or not it had been treated, which is none of their concern as health and safety is outside of their remit.

When confronted about this, they replied they were sorry to hear that I was not concerned about health and safety in an entirely false, presumptive manner. The audacity of being spoken to like that!

It is obstacle-ridden experience which only serves to frustrate and delay participating in a circular economy.

Their ombudsman service lacks transparency and is a partial process which automatically sides with Freegle's moderators: raising a complaint with them is a total waste of time.

Their concern is retaining their jobsworth volunteers rather than user experience.

25 maggio 2024
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Risposta di Freegle

This review is factually incorrect. Neither of her offers were refused from publication. She asked for the post offering wood to be withdrawn herself. It was suggested that the title of the other post be shortened as it was too long but it was still published.

The ombudsman found her claims unfounded and membership of two groups was withdrawn due her abusive emails to local volunteers.

Valutata 5 stelle su 5

Free website, reuse - what's there not like?!

Free website for getting us all to reuse items. Overall I've met really nice people who give and take items, and it's been a great experience over the years. Friendly and helpful volunteers who seem to always be available with good advice whenever needed!

8 giugno 2024
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Risposta di Freegle

Thank you for taking the time to give us this review. Glad you have had a good experience using our site - we try to do our best - but it's our members and volunteers that make the difference.

Valutata 1 stelle su 5

Disgusting behaviour by so called moderators

Absolutely disgusting behavior by the moderator just because I advised her that her attitude stinks and advised her what a recumbent bike is and got banned from groups. I have been a member of freegle/Trash Nothing for years and since moving to my local area i have had nothing but issue after issue. no warning no nothing. im disabled and rely on the free sites as stuff is expensive for a disabled person. that moderator needs to be taught some lessons in customer service.

4 febbraio 2024
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Risposta di Freegle

Hi Mark
I am sorry you have been having problems. Without know which group you are referring to, it is difficult to give a definite answer to this. Can we ask you to send details to support@ilovefreegle.org so that we can have a look and see what is going on.

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